Southaven car hire

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Southaven, MS, United States
Oct 31 — Nov 7
Same drop-off
Southaven, MS, United States
Sun 31/10
Noon
Sun 7/11
Noon
Driver's age:

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Southaven car hire information

Pick-up locationSouthaven
Hire locations2

Southaven car hire reviews and directory

Rated no. 1
Dollar
Best rated
7.3 Good (107 reviews)
1 location in Southaven
Dollar
Locations in Southaven
  • 7.5
  • 7.5
  • 7.3
  • 7
  • 7.3
Recent reviews
10.0 ExcellentSep 15 2021
Real easy getting car on very short notice....
10.0 ExcellentSep 1 2021
checked gas gauge and it was on empty. They immediately swapped us to another vehicle. Checkout and checkin both went very smoothly!
1.9 HorribleJul 22 2021
Got there at 8pm and there was no one there and no cars. Will never use Dollar again
1.9 HorribleJul 15 2021
I had a terrible experience from the moment I arrived. My entire day backfired because of the lack of service here. The woman at the counter did not even greet me even though I had an appointment/ reservation for the time I arrived, and she did not attempt to assist me when she saw me. I didn't even get my rental and I had drove out of my way 30 minutes for absolutely nothing and poor- poor- poor customer service. I had a reservation for a rental setup online the night before and I arrive for her to suddenly tell me that they "do not do same day rentals" (????) The reservation portal could have notified me of this before I wasted my time and money covering an rental insurance package as well as the gas to get there. Not only did she quickly close the door on me after this unacceptable update, but I could clearly see other rentals in their parking lot which I found odd for them not to have any inventory to supply my rental! Zero stars! Do not rent with this company online or in-person.
7.9 GoodJun 17 2021
Pick up was not good at all. Had to wait 4 hours after my reservation time to get my car which me late for everything else
2.0 MediocreMay 28 2021
NothingThey closed at 10. People were there who said they left office at 8:30. Left everyone stranded.
8.0 ExcellentMay 25 2021
Car was solid and comfortable.Tire pressure, windshield fluid, radiator fluid and working radio. Picking up in Memphis was not a pleasant experience.
4.0 OkayApr 26 2021
The drop off was easyThe pick up was horrible.
2.0 MediocreMar 22 2021
nothingnot surprising customers with a $150 interior cleaning charge
2.0 MediocreMar 2 2021
NothingThe staff, pickup experience
Rated no. 2
Budget
6.5 Good (60 reviews)
2 locations in Southaven
Budget
Locations in Southaven
  • 6.8
  • 6.8
  • 6.3
  • 6
  • 6.4
Recent reviews
10.0 ExcellentOct 13 2021
Fred at the Budget Rental car was awesome. Excellent customer service, friendliness, new his products available, helped with kid seats, everything. I will use Kayak again because of Fred at the Budget office at Memphis Airport. Thank you, Will Koberg
5.9 OkaySep 20 2021
When I arrived, one person was available to assist. She instructed me to wait for someone else. Then she asked for my drivers license and started the process. She kept her window closed, requiring me to speak from an open window at the other end of the booth. When the second attendant appeared, I moved down and spoke through the glass that she opened briefly. Next, I was ask to quickly fill out documents and handed the keys and my receipt. I located the car and noted scratches on it. To avoid responsibility, I ask for a pre- inspection document noting the damage. She said that she forgot to tell me I could address that with the attendant on the way out. In sum, the communication was not acceptable. When I returned the car, there were at least 20 parked in front of my car. There was no attendant to check me in, provide a post inspection clearance, and confirm the car had a full tank of gas. Somewhere signs posted to leave the keys in the car, but I did not see one when I drove in. So, I walked to the booth and waited in line for at least 10-15 minutes to inquire about the return protocol, but I had to wait as the attendant had to let two people out with rental cars. She then told me I had to leave keys and that the vehicle would be checked in later. This disconcerting given the liability you assume in renting a car. So in sum, this was a mediocre experience at best. This location needs more people with communication skills who prioritize customer service.
1.9 HorribleAug 2 2021
Pickup up was slow, vehicle wasn’t ready 1st vehicle given window cracked and huge nail in vehicle so they filled the air up to the max returned, 2nd vehicle no oil change returned, 3rd vehicle manger stated that due to their fault and additional discount was added and I still had to pay over a $100 just in airport fees that weren’t included in my rental. Never using this service again.
4.0 OkayJun 13 2021
Give traveling business folks options to adjust their drop off locations during emergencies when they need to modify reservations. It is ridiculous this can’t be done when most of your customers are business people during the week. I won’t be returning.
2.0 MediocreApr 28 2021
NothingEverything
4.0 OkayApr 7 2021
Car was nice! Which I suppose is the most important part. Clean, odor-free, got a size upgrade, which as a 6’3” man I appreciated. Drop-off was easy and the employee at the Jackson location couldn’t have been nicer.It literally took longer for me to pick up my car in Memphis than my incoming flight from Atlanta took. It was well over an hour before keys were placed in my hands due to a slow moving line at the pickup counter (my representative was lovely, but had to constantly stop service to assist the other representative. Lovely gesture, slowed down service), and then once I got upstairs to the pickup counter, the crew in the garage could not have been any less helpful. My car was ready, but I had to wait another 30-45 minutes in the line just to be talked to to simply pick up my keys. I hate being that sort of Karen, but there is a line where the service becomes so terrible I can’t keep it to myself. Especially after having to travel last second for a family emergency, this lack of service and consideration for my time and business will keep me from booking Budget in the future unless it’s the only option available, especially at Memphis.
9.6 ExcellentJul 20 2020
The car was nice in every categoryNot much
8.0 ExcellentMay 28 2020
Free upgradeCleanliness of vehicles and line wait time
8.0 ExcellentMay 26 2020
They could have told me all I needed to bring when I signed up,
2.8 MediocreDec 29 2019
Do not rent with Budget. They ruined our trip. They did not have the size car that we reserved. They did not call us to say they did not have it. We were uncomfortable in the car they gave us.
Rated no. 3
Thrifty
6.4 Good (88 reviews)
1 location in Southaven
Thrifty
Locations in Southaven
  • 7
  • 6.7
  • 6.1
  • 6.1
  • 6.7
Recent reviews
5.9 OkaySep 15 2021
had to wait on car, because they was low staff, and customer service was terrible.
1.9 HorribleSep 13 2021
Booked with Thrifty via Priceline, and when I arrived at rental car kiosk at Memphis airport, I was surprised by the long line. After waiting about 35 mins with minimum movement, and seeing disgusted faces coming from kiosk, found out they oversold and had 0 cars available. Apparently they do this quite often, as after booking with another more trusted rental car company next door, they stated it happens all of the time. Was able to get a refund via Priceline, but Thrifty needs better organization. Disappointing.
1.9 HorribleAug 17 2021
Took 2 hours to pick up car upon arrival
10.0 ExcellentAug 14 2021
Easy pick up and drop off- $1000 for 5 days of a mid size car is high but inflation is bad and covid screwed up a lot with cars
1.9 HorribleAug 10 2021
My reservation was for pick up at 8am I got a vehicle at 10:42am it wasn’t the car I order but I had to except to reach destination on time
1.9 HorribleAug 3 2021
Stood in line for2 hours to get a car. Then took an hour to bring it up. 3 hours total wait. Missed appointments I should of had plenty of time to get to. Rental agent was the most rude person I have dealt with. Cursed me, threatened to cancel my contract all because I simply asked for an eta of when my car would be ready. I have the pictures and video to backup everything I am saying. Filed a corporate complaint since the 1-800 number is useless and I have heard absolutely nothing from corporate in 4 days.
1.9 HorribleJul 31 2021
The counter is in the garage which was extremely hot. We had to wait 5 minutes for any staff to show. When she did she said they were out of cars and would have to wait a least an hour- this is despite a reservation. That didn’t seem to matter at all. We asked to cancel and get our money back- she said she couldn’t do anything for us. I had my 84 year old mother and we couldn’t wait in an un-air conditioned parking garage for an hour so we rented somewhere else and now are trying to go through a refund process which is also very difficult. When we returned our car yesterday we noticed a line of at least 15 people waiting at Thrifty to pick up with only one person again at the window. I would not rent from here.
3.9 MediocreJul 30 2021
No cars were ready upon my arrival. Gave me a mid-size when I paid for a full. Car had vibrations at highway speeds.
1.9 HorribleJul 27 2021
Waited over an hour in line in 90+ degree heat with little progress, the wait line was still not moving when we gave up and rented. A car from another company! It was obvious that the one employee in the booth was understaffed.
1.9 HorribleJul 25 2021
We waited in line for 1 hour and 3 minutes to get our car. One employee working the counter. It was RIDICULOUS!! There were at least 10 to 15 people waiting for a clean car.
Rated no. 4
Enterprise
9.6 Excellent (2 reviews)
2 locations in Southaven
Enterprise
Locations in Southaven
  • 8
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 ExcellentOct 5 2021
Will use this again
Rated no. 5
Hertz
6.2 Good (8 reviews)
1 location in Southaven
Hertz
Locations in Southaven
  • 5.7
  • 6.2
  • 6.2
  • 6.7
  • 6.2
Recent reviews
10.0 ExcellentAug 3 2021
If they could use a debit card like a credit card. Maybe thinking if it be available to the customers that they could use their debit card to be able use it for rental of cars. Cause some customers don't have credit card,they only have debit card or prepaid card these day. So your company may give it some thoughts into this, it may help new customers to come to your company for rental of a vehicle. Thank you.
1.9 HorribleJul 13 2021
Booked suv… get there for pick up and they don’t have any vehicles…. Says online let’s you book vehicles that don’t even have and doesn’t know why… very disappointing
2.0 MediocreJun 23 2020
Nothing. Absolutely terrible customer service. The staff could not care any less.Worst car rental experience I have ever had.
5.2 OkayJul 28 2018
Says smoke free fleet... questionable.They had the car I booked on site.Car was dirty, smelled like old smoke and was not clean.
2.8 MediocreJan 3 2017
FilthySeats were disgusting. Smell was absolutely horrid! Finally, the third car was ok. All the dashes were dirty, cup holders, floorboards. I wasn't the only one who complained about filth. I also wasn't told about a $200 deposit held on my card until returned. I usually rent from Dollar and their cars, cloth seats and all, are immaculate.
Avis
1 location in Southaven
Avis
Locations in Southaven
Recent reviews
Eagle Rent A Car
1 location in Southaven
Eagle Rent A Car
Locations in Southaven
Recent reviews
Sunnycars
1 location in Southaven
Sunnycars
Locations in Southaven
Recent reviews
265 travellers who hired a car in Southaven gave the car agency they used an average rating of 6,8

Car hire locations in or near Southaven

Good to know

Most popular car type

Intermediate

When to book a car hire in Southaven

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Southaven

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Southaven car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Southaven.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Southaven car rental.

Top tips for hiring a car in Southaven

  • Book your car hire in Southaven at least 1 day before your trip in order to get a below-average price
  • Intermediate car hires in Southaven are around 23% cheaper than other car types, on average

FAQs about hiring a car in Southaven

  • The average price of fuel in Southaven is R53,75 per litre over the past 30 days. Filling up a tank of fuel costs between R645 and R860, depending on the car size.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type in Southaven.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Southaven costs R759 per day, on average.

  • A Mini car hire in Southaven costs R1 337 per day, on average.

  • A Standard car hire in Southaven costs R1 176 per day, on average.