Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
One location in Southaven
Filters
Reviews
7,9 Good
Jun 2021
2,0 Poor
May 2021
Pros:
NothingCons:
They closed at 10. People were there who said they left office at 8:30. Left everyone stranded.8,0 Very Good
May 2021
Pros:
Car was solid and comfortable.Cons:
Tire pressure, windshield fluid, radiator fluid and working radio. Picking up in Memphis was not a pleasant experience.4,0 Mediocre
Apr 2021
Pros:
The drop off was easyCons:
The pick up was horrible.2,0 Poor
Mar 2021
Pros:
nothingCons:
not surprising customers with a $150 interior cleaning charge2,0 Poor
Mar 2021
Pros:
NothingCons:
The staff, pickup experience2 locations in Southaven
Filters
Show reviews that mention
Reviews
2,0 Poor
Apr 2021
Pros:
NothingCons:
Everything4,0 Mediocre
Apr 2021
Pros:
Car was nice! Which I suppose is the most important part. Clean, odor-free, got a size upgrade, which as a 6’3” man I appreciated. Drop-off was easy and the employee at the Jackson location couldn’t have been nicer.Cons:
It literally took longer for me to pick up my car in Memphis than my incoming flight from Atlanta took. It was well over an hour before keys were placed in my hands due to a slow moving line at the pickup counter (my representative was lovely, but had to constantly stop service to assist the other representative. Lovely gesture, slowed down service), and then once I got upstairs to the pickup counter, the crew in the garage could not have been any less helpful. My car was ready, but I had to wait another 30-45 minutes in the line just to be talked to to simply pick up my keys. I hate being that sort of Karen, but there is a line where the service becomes so terrible I can’t keep it to myself. Especially after having to travel last second for a family emergency, this lack of service and consideration for my time and business will keep me from booking Budget in the future unless it’s the only option available, especially at Memphis.9,6 Wonderful
Jul 2020
Pros:
The car was nice in every categoryCons:
Not much8,0 Very Good
May 2020
Pros:
Free upgradeCons:
Cleanliness of vehicles and line wait time8,0 Very Good
May 2020
Cons:
They could have told me all I needed to bring when I signed up,2,8 Poor
Dec 2020
Cons:
Do not rent with Budget. They ruined our trip. They did not have the size car that we reserved. They did not call us to say they did not have it. We were uncomfortable in the car they gave us.One location in Southaven
Filters
Show reviews that mention
Reviews
2,0 Poor
May 2021
Pros:
No staff was not friendly, Thirfty didn't have any cars/trucks available. Told us we could be put on a waiting list and sit and wait for someone to maybe return a vehicle. This is unacceptable for you to allow a reservation for a specific time and there be no cars available. There were a lot of customers up there waiting. We cancelled the reservation and went with another company.Cons:
Everything could have been better. I will never attempt to rent from them again. Horrible customer service. Horrible way of doing business. I will recommend them to anyone ever2,0 Poor
May 2021
Pros:
I made the reservation for the vehicle 2 months prior to the pick up date. When we arrived in Memphis Airport we were told there were no vehicles available. The Thrifty agent said they were cleaning vehicles when they came in and it would be approx 2-3 hours before a vehicle was available!! We waited almost 3 hours for a car!!!!! The Thrifty agent was completely matter of fact and didn't even apologize for the inconvenience. I will NEVER rent from this company again!Cons:
The entire experience!!!!!2,0 Poor
Apr 2021
Pros:
the staff was friendly and accomodatingCons:
it was a 3 hour wait for a car. actually, they couldn't give us an actual time on how long it would be until our car was ready. the only good thing was that the lady working the counter allowed us to cancel our reservation without any questions asked (good on you, whoever you are!!). we went to another company and they told us that they do this ALL THE TIME4,0 Mediocre
Mar 2021
Pros:
staff helpful as they could be this is the second time renting a car from thrifty in memphis both times average wait 1.5 hours to pickup. Overbooked, cars not cleaned and ready6,0 Okay
Feb 2021
Pros:
Drop off was ok. The pickup attendant was rude.Cons:
Better customer service at pickup2,0 Poor
Jan 2021
Cons:
How about been open! They aren’t open past 2 on Saturday. Unacceptable to rent not knowing these hours.One location in Southaven
2 locations in Southaven
One location in Southaven
Filters
Show reviews that mention
Reviews
10,0 Wonderful
Nov 2021
2,0 Poor
Jun 2020
Pros:
Nothing. Absolutely terrible customer service. The staff could not care any less.Cons:
Worst car rental experience I have ever had.5,2 Fair
Jul 2018
Pros:
They had the car I booked on site.Cons:
Car was dirty, smelled like old smoke and was not clean.2,8 Poor
Jan 2017
Cons:
Seats were disgusting. Smell was absolutely horrid! Finally, the third car was ok. All the dashes were dirty, cup holders, floorboards. I wasn't the only one who complained about filth. I also wasn't told about a $200 deposit held on my card until returned. I usually rent from Dollar and their cars, cloth seats and all, are immaculate.10,0 Wonderful
Aug 2021
1,9 Poor
Jul 2021
One location in Southaven
One location in Southaven
One location in Southaven
Most popular car type | Mini |
---|