|Pick-up location||Saint Johnsbury|
8,0 Very Good
Pros:Staff were friendly
Cons:We arrived 15 min early for pick up and the car wasn't ready yet. Also, I wish they didn't charge a one-way drop off fee for in state drop off. Finally, the clerk couldn't tell me much about drop off at the airport - given it's the airport, I just expected she'd know more. Perhaps she was new.
Cons:I went to pick up the car and they were closed
Pros:Everything was great ! Reserved a car at 4am, picked it up at 10, used $7.00 worth of gas to transport elderly parent to appointment, returned car next day are at 9:30am. Quick, easy, and friendly service.
Cons:There was nothing to not like.
Pros:Car was a good model and drove nicely. Downside: it was filthy. The seats were stained like someone gave birth in there. The car needed a thorough washing and steaming, both inside and out. I was surprised that a car rental company would rent out a car that way. We were on time crunch so we didn't make a fuss. If we'd had an open schedule though I would have pushed for a different car just on principle alone. I took pictures of the stains in the event the company tried to say we had returned it that way.