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One location in Rockport
2 locations in Rockport
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Reviews
10,0 Wonderful
Jan 2022
2,0 Poor
Mar 2021
Pros:
I never ordered this rental!Cons:
Verifying actual people and confirmations10,0 Wonderful
Sep 2019
Pros:
Staff was very friendly, quick and easy to get the rental. The rental was clean and ready for me.Cons:
My experience this time was awesome. I just wish that when booking online you can book for a different time, it never let me change the “noon” time.2,0 Poor
Jul 2021
Pros:
Nothing. Everything about this experience has been the worst I’ve ever encountered.Cons:
My rental car was given away with no alternatives, I had to pay double to reserve one elsewhere, I then am over charged in addition to being accused of having the vehicle involved in an accident.4,0 Mediocre
Jun 2021
Pros:
Was advised on day of vacation that our vehicle was not available. Call was disconnected by Gwen and then Kim @ Hertz Customer Service. Husband had to get a ride to the Hertz location in Corpus Christi TX to reach a human re: our situation. Customer Service Rep @ counter could not get our card to swipe correctly and said my husband could not have the car once he got there. Another person helped and swiped card on another credit card machine & rental was finally released to my husband. We have a special needs child and had not transportation until this matter was FINALLY resolved.Cons:
We reserved a rental 2 weeks prior - it needed to be ready upon our arrival. Customer service should not disconnect callers. Rep at Hertz counter was unfriendly.One location in Rockport
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Reviews
2,0 Poor
May 2021
Pros:
The rental was fine. They charged it to our account but it was $200 moreCons:
The only thing we had problems with is cost. We were not charged what we were shown on the computer2,0 Poor
Jan 2023
6,0 Okay
Nov 2022
10,0 Wonderful
Mar 2022
2,0 Poor
Jan 2022
8,0 Very Good
Nov 2021
6 locations in Rockport
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Reviews
2,0 Poor
May 2021
Pros:
Nothing.Cons:
Went to pick up the car to find out there were no cars available. Spent over $40 in Lyft just to end up careless for a 5day trip we planned months ago. Complete waste of time. The staff was rude and didn’t care.2,0 Poor
Mar 2021
Pros:
I made my reservation, and they didn't have my carCons:
I made my reservation, and they didn't have my car4,4 Mediocre
Aug 2019
Pros:
The car was nice, the clerk was friendly.Cons:
Scheduled online. When I arrived, there were no cars available, and I had to wait approximately an hour for a car. The car was clean on the outside, but the inside had some spills that weren't wiped up and smelled like marijuana. No after hours drop off instructions were provided, closed at 6:00.2,8 Poor
Aug 2019
Pros:
I did not pick up the car , the car was dirty unfortunatelyCons:
Better customer service & caring about customer is important8,4 Very Good
Jul 2019
Cons:
Overall it was a good experience.10,0 Wonderful
Nov 2018
Pros:
Amy goes above and beyond the call of duty in Corpus Christi Texas.Cons:
Nothing to complain aboutMost popular car type | Mini |
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