Pros:They called me a day before my scheduled pick up date to tell me they did not have ANY cars to rent me. I will never use them nor recommend them again. I have many friends who rent from them an all were made aware of this. They didn’t give any alternatives or recommendations on who may have them very dissatisfied
Cons:Never call customer a day before to cancel their rental
Cons:Pay on time not before
Pros:Friendly and helpful staff. Quick check-in and check-out. Clean vehicle. No problems.
Pros:Price of car .
Cons:Car was a smoker , couldn’t return it since they were closed already , car was not built for long drive. Weekend hours that they don’t have .rep on the phone act like he was doing you a favor ,and in a rush to get off the. Phone . charged my card for deposit and addl charge when I dropped off , had wait 3 days for the credit back on the card
Pros:Good car for the price. Nice that it included blue tooth for cell phone.
Cons:Long wait to pick up car. Processing took almost 45 minutes since there was two customers ahead of us. Also, was inconvenient to have to use debt card and have additional money on hold. I wanted to use credit card but it wasn't in my husband's name who would be driving the car.
Cons:Take uber to pick my reservation and they don't have car available....
Pros:Car size is more than expected
Cons:Gave me a car with expired registration
Pros:The pick-up location / agent at Joliet was awesome and very customer focused, he even offered to help load the vehicle from my car to the rental.
Cons:everything was good, just the gentleman there may occasional need help when there are more customers.
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Cons:When I arrived at the scheduled time to pickup the car they where closed
Pros:Very friendly and helpful
Pros:mitsubish Ranger was new car nice and smooth.......
Cons:i booked economic car,when i get to the office my car wasn't available delayed 2.30h and all things i told them was changed somehow ,i booked 1 way coz of being late with 1100 mles to drive i didnt pay attention if they put 2 way trip charges were fair $ 250 for 2 days ended up charging me $442 because i made one way which i was telling them before printing receipt..............something sad flight option was $ 340 to my place. so sad!!!!