Pella car hire

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Pella, IA, United States
Sep 27 — Oct 4
Same drop-off
Pella, IA, United States
Mon 27/9
Mon 4/10
Driver's age:

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Pella car hire information

Pick-up locationPella
Hire locations2

Pella car hire reviews and directory

Rated no. 1
Best rated
8.3 Excellent (37 reviews)
2 locations in Pella
Locations in Pella
  • 8.5
  • 8.3
  • 8.2
  • 8.4
  • 8
Recent reviews
8.0 ExcellentJul 6 2020
staff was very friendly. Drop off was confusing as it was no longer Thrifty but Hertz
9.6 ExcellentMar 22 2020
The entire experience could not have been easier and more convenient.
2.8 MediocreDec 19 2019
My car stopped working. Had to get an uber to get where I needed to go. The lyft they got me didnt even bring me to the right place to pick up my car at first. I had an extremely disappointing experience.
2.0 MediocreJul 23 2019
I reserved a 7 passenger and after my card was scanned and I walked outside, I noticed I was given a 5 passenger. Transaction was supposed to be avoided but there continues to be a hold on my account
5.6 OkayJul 10 2019
Staff was incredibly rude and very unhelpful
10.0 ExcellentJun 21 2019
It as quick and easy
9.2 ExcellentNov 24 2018
Good job Thrifty.Efficient, friendly staff!Difficult to find my car in the lot at pickup at DSM.
10.0 ExcellentDec 29 2017
Pick up and drop off was a breeze. Counter agents were very pleasant. Vehicle was in excellent condition.
10.0 ExcellentOct 28 2017
Customer service and priceAvailability of cars
9.6 ExcellentOct 17 2017
Very efficient and good price.
Rated no. 2
8.1 Excellent (57 reviews)
4 locations in Pella
Locations in Pella
  • 8.2
  • 8.3
  • 8.1
  • 8.2
  • 7.8
Recent reviews
3.9 MediocreSep 13 2021
The employee who served us had not been adequately trained. He seemed to struggle with basic processes and displayed very limited interpersonal skills. When I came back later with my sister to add her as a driver, he said he didn’t know how to do that and we’d have to wait for the manager to come back (fortunately just a couple of minutes). Additionally, the Hertz counter in Des Moines closes at 5:30 p.m., inconvenient for the many passengers arriving on later flights.
1.9 HorribleAug 1 2021
There was no one at the Hertz counter when I arrived off my flight. The counter closed at 5 pm and said they would be back the following day at 9:00 a.m. This is unheard of and should have been communicated when I booked the reservation. I never would have booked a no refund reservation since I was not staying in DesMoines.
10.0 ExcellentAug 1 2021
Pick up and drop off were painless - surprising, since I didn't return the car to the same place I picked it up. Hertz agents were helpful and professional every step of the way!
10.0 ExcellentJul 24 2021
This was a really pleasant experience. Probably the easiest in and out of ever had at a rental place. And I loved the car I had. Pretty much all around top notch.
10.0 ExcellentJul 12 2021
Easy pickup but no walk around to look for issues with the car before taking it off thr lot. part of the handle on the driver side was damaged and there's nowhere to notice before leaving lot to show that I did not do the damage. I took a picture to document in the lot to make sure I had proof.
6.0 GoodMay 1 2021
The vehicle we had reserved had been "given away". We were given an upgrade; however it was not very comfortable. We had reserved a vehicle we knew we would be comfortable in for the long drive. Vehicle was dirty inside - used our own wipes to sanitize. Windshield wipers did not work properly. Was stressful on day 2 of the drive in the rain.
6.0 GoodFeb 19 2021
The staff was incredibly helpful and friendly, at the airport.The person I spoke to on the phone, after my initial flight was canceled, could not have been less helpful, or more condescending.
2.0 MediocreJan 20 2021
NothingThey were not open when I arrived and I had to spend 3x as much getting a car from another company
7.6 GoodNov 9 2020
Staff was easy to work with and drop off at airport was a breeze.It was not the car we expected. Was supposed to have Chevy Equinox and was given a Jeep Compass. The comfort level was okay, but several features in the car did not function as they should have. It was just an okay experience.
8.0 ExcellentAug 23 2018
Nice car and people.Sirius should be included, especially when one already has a sirius account.
Rated no. 3
7.6 Good (26 reviews)
4 locations in Pella
Locations in Pella
  • 7.9
  • 7.9
  • 7.6
  • 7.4
  • 7.5
Recent reviews
3.9 MediocreJul 28 2021
Information was inconsistent and ultimately Enterprise did not have my reservation
7.9 GoodJul 18 2021
The service was professional and courteous. I received a free upgrade due to hail damage that occurred to my scheduled rental, leading to an enjoyable ride.
10.0 ExcellentJul 9 2021
You guys are doing very well!
2.0 MediocreJun 13 2021
Everything can't be rated because I got a phone call from Enterprise telling me that they had overbooked and that I would be on a wait list for a car. That was the last I heard from them.
10.0 ExcellentMay 11 2021
Jack at the counter is a wonderful asset to the company. He did a,great job getting us into the vehicle that we wanted.
2.0 MediocreMay 3 2021
NothingI spent 35 minutes in line in the hot sun just to get to the counter and be told they didn’t have a vehicle for me even though I had previously reserved one. I thought the point of a reservation was to guarantee it would be there. The employee stated that he had tried to call me to let me know about this but I had zero missed calls and zero voicemails so I do not believe he tried to call me. I will not be renting from Enterprise in the future and will be sharing this experience with everyone I know.
2.0 MediocreOct 6 2020
I didn’t even have a car when I had placed a reservation well in advance.The pick up time for my car was set for 5pm, the location closed at 5pm. I called first thing the following morning to pick up my rental & they told me they no longer had the vehicle available because I hadn’t showed up to pick up the car at my scheduled appointment time— even though I did, they were just closed by that time. I was told theyd call me later on that same afternoon to give me an update & I never even got a call, no apologies for the inconvenience, nothing. Frustrating to say the least.
6.8 GoodJun 12 2020
the rental guy in Des Moines wasn't very friendly but did his jobMore friendliness would help. otherwise all is good.
6.8 GoodApr 13 2020
The car I was offered wasn't what I reserved or one that I would have chosen.
9.6 ExcellentDec 31 2019
Pick up and drop off were very smooth. Staff was very friendly and helpful.If I had to nitpick, the inside of the windshield was hazy. Everything else was great.
122 travellers who hired a car in Pella gave the car agency they used an average rating of 8,1

Car hire locations in or near Pella

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When to book a car hire in Pella

Average daily price per month
Car hire prices as pick-up date approaches

FAQs about hiring a car in Pella

  • The average price of fuel in Pella is R51,73 per litre over the past 30 days. Filling up a tank of fuel costs between R621 and R828, depending on the car size.

  • Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type in Pella.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Mini car hire in Pella costs R1 310 per day, on average.