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7 locations in Oxford
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9,2 Wonderful
Jul 2020
Pros:
The staff were very friendly and helpful and the pickup and drop off were super easy!Cons:
A larger selection of cars. It wasn't what expected but it wasn't bad either! The car smelt of cigarettes even though it had no smoking signs on it.6,4 Okay
Jul 2017
Pros:
Pick up and drop off was easy. Employees were great.Cons:
Car was older (40k miles). Broken tail light which I had to take in to get fixed. Tire pressure was wrong so I had to inflate at a gas station. Wiper blades were worn so it was hard to see during rain. Seat belt sensor was broken so it went off a lot even though belt was fastened. All little things but things I rent a car to avoid.10,0 Wonderful
Apr 2017
Pros:
I didn't need the vehicle after all2,0 Poor
Feb 2017
Pros:
NothingCons:
I got no car after reserving it. The branch claimed they had no cars at all that morning.8,4 Very Good
Jan 2017
Pros:
Although difficult to find, the Enterprise Rental facility in Wake Forest, NC was well managed, with a quick transaction to get into the vehicle. They had communicated with me the day before about the vehicle type which was very important. Vehicle was very clean.Cons:
I don't rent cars very often, and I didnt expect all the taxes and fees for a total cost of over $100 then the reservation cost for 13 day rental. I believe enterprise elected to use the collection of the 8% highway use tax from the rentor instead of including it with the vehicle rental. This was an unexpected additional $57, and is the reason I gave it a 3 star rating for value. Just pay the 3% and include that In the rental cost and help out the highway trust fund.2,0 Poor
Dec 2016
Pros:
Nothing. Poor customer service and I had to cancel the reservation.Cons:
Customer service was poor at this particular location. Had to cancel reservation. Incorrect vehicle.One location in Oxford
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8,0 Very Good
Oct 2022
8,0 Very Good
Apr 2021
Pros:
It was easy.Cons:
Being able to get Satellite Radio.10,0 Wonderful
Jan 2021
Pros:
Easy pick up and drop offCons:
Nothing7,6 Good
Jun 2020
Pros:
Staff was friendly.Cons:
Staff should have considered the delays I incurred in returning the car because of multiple protests in Virginia and NYC, as well as a curfew, all of which were out of my control.9,2 Wonderful
Sep 2019
Pros:
The staff were excellent and did a fine job. Avis was wonderful. The Nissan Versa I rented ran great. The only issue was that the seat was uncomfortable (6-hour drive).Cons:
The vehicle (Nissan Versa) was scratched in several places with minor dents apparent. It didn't bother me and was well documented. I am very pleased with Avis and plan on using them again.7,6 Good
Sep 2017
Pros:
Everything about the car was great.Cons:
Customer service was rude. When they saw we had kids they said, "Be sure you clean the car before you return the car.".One location in Oxford
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9,2 Wonderful
Aug 2019
Pros:
Super friendly staff at both locations10,0 Wonderful
Nov 2017
Pros:
They didn’t have the car we wanted so they upgraded us at no charge6,0 Okay
Jul 2017
Pros:
Nice people, quick and easy pickup and drop off.Cons:
The car needed alignment. It was shuddering on the highway during the entire 4 hour drive.2,0 Poor
Jul 2017
Cons:
There was no rental car available and we had to cancel our reservation.4,0 Mediocre
Nov 2016
Pros:
Quick check-inCons:
Car smelled horrible with cigarette smoke. We tried to switch cars but no other cars were available so we were stuck with a miserable 4 hour drive. There is no way that someone didn't notice this when they were inspecting the car.2,0 Poor
Nov 2022
One location in Oxford
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2,0 Poor
May 2021
Pros:
The location was closed and I received no notification and no car.Cons:
It took over an hour on the phone trying to get refunded. Very dissatisfied.10,0 Wonderful
Dec 2021
Pros:
Staff was helpful. Process was fast.10,0 Wonderful
Aug 2019
Pros:
friendly customer service, and easy pick and drop off service.Cons:
nothing10,0 Wonderful
Mar 2017
Pros:
Speed of getting to the vehicle Free upgrade to mid size becuase they were out of compact- (had better gas mileage than my compact)Cons:
A little confused about where it was exactly, but that was becuase of how the referring site listed the address.2,0 Poor
Feb 2017
Cons:
You told me to pick up my car at 12:00 well they closed at twelve so when i got there at 12:15 i was unable to get a car and they werent open on sunday so i had to wait till monday for a car by wich time they were out of compacts so i had to spend a bunch more money on a midsize.Most popular car type | Full-size |
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