|Pick-up location||Osage Beach|
Cons:Nothing really could have been better. This was a 2020 and it had all the bells and whistles. I had never driven anything so new. And I was in and out of the building four or five times coming back with different questions and the manager was very patient with me.
Pros:The vehicle was nice and drove well and was comfortable.
Cons:It wreaked of marijuana... like BAD.... We were going on a family vacation. I had to leave all the doors open, vacuum, wipe it down and put air freshners in it which didn't make the smell go away completely....it was bad. I mentioned it when I brought it back. The guy that worked there just made a face but didn't say anything. He didn't care.
Cons:The smell of smoke was pretty overwhelming.
Cons:Need a major credit card to rent
Pros:Sean was fantastic. He picked me up on time and answered all of my questions.
Pros:Nothing about the rental was good. Shawn the owner of the Jefferson City shop was very disrespectful and did not provide the vehicles that were promised in the rental agreement. I will never rent from him ever again and I do not recommend anyone to use Avis or Budget. Also I hope you and your family are never in a wreck in an Avis rental car. They do not care at all. Avis customer assistance left me and my family in the middle of an Interstate with a totalled vehicle after a 4 car pile up for 6 hours. They told us basically to figure it out and they could not give us another vehicle to get home.
Cons:Never ever use Avis or Budget rental services. Terrible customer service. From the minute I arrived at the Avis shop to pick up my vehicle until I got back from my trip, I had nothing but trouble from Avis.