Orange Park car hire

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Orange Park, FL, United States
Dec 13 — Dec 20
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Orange Park, FL, United States
Mon 13/12
Noon
Mon 20/12
Noon
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Orange Park car hire information

Pick-up locationOrange Park
Hire locations5

Orange Park car hire reviews and directory

Rated no. 1
Avis
Best rated
8.1 Excellent (12 reviews)
2 locations in Orange Park
Avis
Locations in Orange Park
  • 7.8
  • 8.3
  • 8.1
  • 8.3
  • 8.1
Recent reviews
1.9 HorribleJul 26 2021
I specifically requested a pickup truck on Friday at noon from a satellite office, not at the airport. When came to pick up the vehicle, not only there was no pickup waiting, but they only had Jeep Wrangler available. I told them it was too small for what I’d be transporting. They gave me the number to airport office, but I couldn’t get a hold of them. To make matters worse, I now got slapped with some $50 fee from Avis for services that never came to fruition. Now I have to dispute this fee. Utterly disgraceful system
10.0 ExcellentJul 6 2021
Quick and easy. Staff was great at pickup and drop off.
8.4 ExcellentMar 1 2019
Upgraded car.Car was dirty.
10.0 ExcellentDec 17 2018
Price and service
2.0 MediocreApr 6 2018
Wrong car & stunk of cigarettes!!!Nothing. Tried to exchange the car, and was told there was no other cars available.reserved a full size car, was “upgraded to a mustang”. I have elderly parents, so I went out of my way to try and exchange the vehicle. Was told there were no vehicles available.
8.0 ExcellentApr 5 2016
Pretty good thxEverything was on time, no problem at all, good customer serviceJust the insurance that wasn't associates. With the car rental
Rated no. 2
Enterprise
8 Excellent (12 reviews)
3 locations in Orange Park
Enterprise
Locations in Orange Park
  • 7.6
  • 8
  • 8.3
  • 8.1
  • 8
Recent reviews
10.0 ExcellentMar 20 2021
The staff was very friendly and helpful. The van was great for carrying around my grandkids during their spring break.
10.0 ExcellentJul 28 2020
Staff was very helpful and friendly. The pick up and return was quick and easy.
10.0 ExcellentJul 14 2019
Nick was very helpful and friendly - explained optional services. I was in and out very quickly. No hassles. I was worried about dropping off the SUV on Sat after they were closed. But it was simple; I parked vehicle in back lot and dropped keys in dropbox slot at the front door.Explaining the car features would have been nice. I own a 16 yr old car so I am not too familiar with the hot new gadgets.
10.0 ExcellentJul 1 2019
Fast checkingGreat place to rent from
7.6 GoodApr 3 2018
Location was closed when I dropped off with no drop off boxIt was about half the price picking up and renting at one location vs renting at the air port, got a free upgrade but the car was met to get needed some kind of work.When I called about my picked up the car I told them my drop off might be later then 6pm nothing was said about the time they closed. There was no drop off box at the location either. called customer service and they guy was no help at all and hung up on me. He also did not answer my simple question about dropping the car off at a different location. So drove to the airport hopping for the best. Pick up was easy just missing details about dropping off.
2.0 MediocreMar 28 2018
Rental site was closedI booked a 6pm pickup time for a particular location. There was no notice, there was notification, informing me that the location closed before my pickup time. I arrived in Jacksonville at 6pm and it was the only when I went to pickup the car rental that I was made aware that it they closed at 4pm. I called enterprise and they informed me that it was not their problem. I then called kayak and was informed that there was nothing they can do and that I had to rebook my car rental through their website. I ended up not having a car the day of my arrival and had to wait for the following day.
10.0 ExcellentApr 3 2016
Customer service is exceptional.
Rated no. 3
Budget
6.7 Good (15 reviews)
2 locations in Orange Park
Budget
Locations in Orange Park
  • 6.5
  • 6.9
  • 6.7
  • 6.7
  • 6.7
Recent reviews
1.9 HorribleAug 24 2021
Didn’t even have the car available
1.9 HorribleJul 12 2021
I did not like anything the guy that helped us treated us like he did not care to even help us. Being in the customer service business i k ow how important is the customer and the different ways that we can make a customer happy even if we cannot help we still do everything possible to make it happen but at least trying but the guy treated us very poorly because our credits were low. He does not even know our situation we had the money to rent it. But you can rest assure i will never go through budget again.
2.0 MediocreJul 17 2018
No carsI reserved a car, but they closed early so I couldn't pick it up. The call center said go back the next morning, so I did. The next day they told me that they never had the car available in the first place.
3.2 MediocreApr 23 2018
Poor costumer serviceThe car was comfortable and clean.The rental car store was closed and the associate that was supposed to open the store showed up over an hour late for work. I had to call corporate and went to another store to get the to contact the closed store where my pick up was located. The associate was rude and told me “there is nothing I can do about it, sometimes people are just late”. The car was on empty when rented to me so I had to fill it completely up before driving it. Then when returning it with a full tank, they charged me a fuel service charge. The costumer care representative I used when filling a disputed was very nice and helpful. The fact that I had to go through the trouble of disputing the charges is unacceptable in the begining though.
10.0 ExcellentDec 30 2016
Way cheaper than reserving directly with companyI called Budget directly to make a reservation do they wanted to charge me more than double for the same vehicle just a different pick up location. I'm glad I found this better deal through Kayak/priceline.
10.0 ExcellentJun 6 2016
I like the fact that the store manager offered me a free upgrade, although I did not request it and her attitude was a friendly one.there was not one available to offer me a ride home after the rental. Enterprise Rental Car, whom I usually use, always have this service available, ALWAYS.
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Rated no. 4
Hertz
6.4 Good (16 reviews)
3 locations in Orange Park
Hertz
Locations in Orange Park
  • 6.5
  • 6.7
  • 6.3
  • 6.5
  • 6.5
Recent reviews
4.0 OkayNov 14 2021
The vehicle I rented had serious issues once I hit 48mph the engine got extremely loud. And the dashboard was haunted it would continue to do things like turn the air constantly after turning it off, changing the radio station, changed the settings all while driving the vehicle.
9.6 ExcellentJul 18 2020
Extremely helpful at both pick-up and drop-off locations, their servers were down at pick-up but they handled it well and we were even able to find a car that better suited my needs! Was able to drop off at a location closer to me.Probably could have used an extra pass with the vacuum, but we rented a large cargo van so not too upset about it.
8.8 ExcellentMay 8 2020
The staff was very polite and professional. The van drove great. I got a great price, I thought, too.I did wish the staff was wearing a mask (it's covid-19 time right now), esp when in the office, and, while cleaning the interior of the vehicle. I had to wipe it all down myself again, as the virus is spread by exhalations. I didn't mind I waited an hour to get going after pick up time, because they are short staffed due to the virus, though.
3.2 MediocreMay 15 2019
NothingThe car was not what I was expecting, it had horrible brakes, horrible alignment, and the air conditioning was mediocre. The car wasn’t ready when I got there and I had to wait 45 minutes for the car to be cleaned. It had 1/4 of tank of gas, and the sales clerk did not have any idea of what he was
8.4 ExcellentMay 2 2019
Car was waiting out front for me, was ready to go once the customer ahead of me was taken care of. I loved the drop box which saved me time the next morning from having to have some one take me and then return home to get my car.The car was great, but the windshield and back window was dirty when I picked up the car. I had to go home and wash them before my trip.
10.0 ExcellentJul 27 2017
Hertz Staff courtesy and proficiency. My expectations were exceeded.
6.0 GoodMay 1 2017
Car got great gas mileage and worked for meThought a full size car was bigger than what I was given.
4.8 OkayApr 25 2017
Requested disability hand control in advance, had to wait 3.5 hoursRequested disability hand control in advance, had to wait 3.5 hours for car to show up. No discount offered, only apologies. Rep was overwhelmed with no help. He had to wash, vac all cars himself. Phone was ringing in office while he was outside doing these chores. Terrible set-up for a well-known national company. Will avoid Hertz in future.
2.0 MediocreApr 18 2017
What a Nightmare!I liked that when I called the Hertz "800" number that Hertz dealt with the problem.I DID NOT like that the place was a franchise and the car they gave us had the a piece of the car under the front end DUCT TAPED and it fell down (while driving on highway) and almost caused an accident with three of my children in the car!
2.0 MediocreMar 25 2017
I never got the car and i was refused a refund of the prepaid fee of $245.00.Do not like the policy. How am i responsible for payment on something I never received.
55 travellers who hired a car in Orange Park gave the car agency they used an average rating of 7,2

Car hire locations in or near Orange Park

Good to know

Most popular car type

Economy

When to book a car hire in Orange Park

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Orange Park

  • Book your car hire in Orange Park at least 1 day before your trip in order to get a below-average price
  • Economy car hires in Orange Park are around 41% cheaper than other car types, on average

FAQs about hiring a car in Orange Park