Pick-up location | Norristown |
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Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
3 locations in Norristown
Filters
Reviews
10,0 Wonderful
Apr 2021
Pros:
Awesome Branch Mgr!!9,2 Wonderful
Jan 2017
Pros:
It was fairly easy to get a vehicle, not a bunch of up-sale pressure.Cons:
No complaints on this experience.8,4 Very Good
Jan 2017
Pros:
Car was good size, good shape. Good price for returning to different location. Pick-up and return quick and smooth. Nice people.Cons:
Significant extra insurance charge taken at pick-up, not calculated in original reservation9,6 Wonderful
Dec 2016
Pros:
Great price for a basic car that we needed for a week while extra people were visiting. Staff was friendly, attentive, and efficient.Cons:
I wished another Enterprise was willing to match the price as we had to drive about a 1/2 hour and pass at least 3 other Enterprise outfits closer to our home.8,8 Very Good
Nov 2016
Pros:
I did end up with the full-size car that I ordered but not without insisting on what we ordered. The 2016 Impala was very nice and was what I expected.Cons:
we ordered a full-size car and when we arrived to pick it up, they claimed none were available. They offered what was described to be an "upgrade", a Jeep Renegade over a full-size sedan. We needed a full-size car and in my opinion, the small jeep didn't offer the size and comfort we requested and needed. They continued to insist it was an "upgrade" and we should be grateful. While waiting, I contacted a nearby Enterprise and they had full-size car. Only after insisting on our part, did they agree to have it transported over, which was only about ten minutes. All in all, it was an OK experience but I didn't like having to argue over the size of a car. I even requested a smaller car as a compromise - I just wanted a car - not an SUV.4,0 Mediocre
Nov 2016
Pros:
Nothing. This enterprise rental agent was extremely unhelpful.Cons:
The enterprise agent I gave the car back to, told me he could not help me with the company's problem in forgetting my paypass because his specific branch didn't even offer toll paypasses. He then insinuated that I was making it up that the agents in Newark where I had rented the car had told me I had a paypass.3 locations in Norristown
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Reviews
10,0 Wonderful
Sep 2019
Pros:
The staff at pick up was very nice and helpful; very pleasant experience! The drop off was a little confusing, because of the lack of signs and instructions at the drop off location.Cons:
It would be great if there was some signage at the drop off site at the JAX international airport that instructed the customer to walk into the airport terminal after parking the rental car in the garage to finish the drop off. Or if there was a drop off box at the drop off location in the garage.2,8 Poor
Jul 2019
Pros:
I was told the wrong location on drop off. Upgraded without consent to a horrible gas mileage car. Rental prices were OUTRAGEOUS10,0 Wonderful
Aug 2018
Pros:
Easy drop off.2 locations in Norristown
2 locations in Norristown
Filters
Reviews
6,0 Okay
Dec 2022
6,0 Okay
Apr 2021
Pros:
Car was exactly what we neededCons:
Credit card chip machine didn’t work! Couldn’t use debut card. Thankfully our son was there and we used his card2,0 Poor
Feb 2020
Cons:
Car broke down 120 mile away from destination. Missed scheduled flight.7,2 Good
Oct 2019
Pros:
Easy pickup and drop offCons:
Car was not that clean, smelling of cigarette when I picked it up, and not that big for an Intermediate model.Location is far away from everything and I had to pay an additonnal $20x2 for getting there and back home, so overall a more expensive rental closer to home would have worked better.2,0 Poor
Mar 2018
Cons:
Hertz did not give me the car, I want my money back!10,0 Wonderful
Mar 2018
Pros:
Upgraded to a Q60 was a surprise! And always rent off-airport to avoid those extra hefty taxes.Most popular car type | Mini |
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