1.9 HorribleOct 18 2021
The FOB wasn't working and couldnt lock the car the entire time and it wouldn't start either. The emergency roadside assistance lady had a very thick accent and couldn't understand a word of what she said but she told me to hold the FOB near the ignition which worked but the car kept chiming and showing a message "The FOB has left the vehicle". Extermely annoying. Being a weekend, all Avis non-airport locations were closed.
10.0 ExcellentOct 5 2021
The only issue was the spot where the car was suppose to be was incorrect other than that all went well.
10.0 ExcellentMay 17 2021
I came back a bit worry because there was no body to give the car to and we saw several living it in a line at Avis so we did toI know it is a bit difficult to have some one at 4:20 am at the airport so you could feel a bit more secure about the deliver of the car
10.0 ExcellentSep 27 2020
Personable staff at pickup & drop off. Easy drop off procedure. No hard sell on upgrades/options at pick up.More options for available vehicles in the class reserved.
5.2 OkayJul 30 2020
My afternoon reservation was confirmed until close. When I arrived, busy office was down to 2 cars. So I'm thankful I was told correctly. It would help everyone to have 2 employees on desk on Friday and Saturday. ******* My drop off.... Car had flat .had to be towed. That was 7/25. I received "reminder" automatic call 7/29 to "RETURN THE CAR ! "... Nothing had been communicated. I HAVE NOT GOTTEN MY SECURITY DEPOSIT BACK YET....As they cannot "close the rental out" until back at branch ......They are responsible to pick it up!!
9.6 ExcellentNov 27 2017
Pretty seamless pick up and drop off even though it was busy.Rates seemed a little high for a Pittsburgh rental. It was a Holiday weekend but comparing to the same time last year it was high.
10.0 ExcellentSep 7 2017
Good experienceThe rental process was painless and quick. The people were friendly and courteous. The rental area is really convenient due to it being right outside of the baggage claim area. This doesn't have anything to do with Avis specifically, but it made for an easier rental experience with Avis in Pittsburgh. The car was better than I expected, in good shape, etc. The return process was easy and fast.Nothing that I can think of.
3.2 MediocreMay 10 2017
Pick up took too long/dirty interiorComputer problem made the pick up time unusually long. Interior of car was dirty.
8.4 ExcellentOct 25 2016
Do Not Try To Ask A Simple QuestionOverall, everything was good, excellent even.Actual pick-up and drop off were excellent, the problem I had was in the drop-off: Orlando International Airport has two terminals, different airlines in each. I did not know if this applied to the car rentals as well. Your system makes it very hard to get to talk with a person, as this question would not apply to the voice operating system. Very frustrating while in traffic driving around the airport, to the point that I doubt I'll use you again. I.E., if I choose to talk with an operator DO NOT program the computer operator to persist in it's attempt to service me. I have no aversion to using the computer operator, I just knew it could not help.
10.0 ExcellentOct 3 2016
It was a good rental in a good car with good mileaThe car was a big smooth Sonata sedan. It provided fantastic gas mileage running around 37mpg on the highway.No complaints.