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2 locations in Modesto
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Reviews
10,0 Wonderful
Jan 2022
3,6 Poor
Oct 2020
Pros:
They made me wait 30 min to get my car while they cleaned it and didn’t even apologize. No one who works there appears to care about anythingCons:
Having my car ready on time and not being so slow.7,2 Good
Jan 2020
Cons:
Explanation of insurance6,0 Okay
Nov 2019
Pros:
When I picked up the vehicle, the lady that helped me was polite, I got a 2019 Toyota Camry, very nice car, superb and comfortable ride but the vehicle was dirty, all the windows were stained with water spots and the inside smelled like cigarette smoke. When I left the rental place I started driving on the freeway towards San Diego and had been driving for less than an hour when the maintenance light came on advising me to take it to be serviced. When I returned the car with a full tank and clean, the girl said there were cigarette ashes in ash tray and accused me of smoking inside the car. I don't smoke neither does my wife and I told her that is the way they gave me the car. She finished with the paper work and gave me the papers and told me here you go and turned around. No thank you or anything else. Not very professional. Thank youCons:
The vehicle was very nice, It could have been a little cleaner, the girl behind the counter had a little bad attitude, she tried to blame me for smoking in the car. I know a couple other friends that rent cars regularly and they also complain about the service.2,0 Poor
Sep 2019
Pros:
NOTHING!!! It was like a broken record, "We can't rent any more cars today." No one said they were sorry or made any attempt to help anyone find an alternative means of transportation.Cons:
Someone could have helped me get a car. There had been an accident that knocked out the power. The ONLY WORDS anyone would say was, "We can't rent any more cars today." I asked how I was supposed to get to SFO for my flight, the reply was the same. I had less than 2hrs to make other arrangements.2,0 Poor
May 2019
Cons:
I requested a refund, the days that we booked for the rental you had no rental available, I ended up not wanting the car and was still charged2 locations in Modesto
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Reviews
9,2 Wonderful
Aug 2019
Pros:
Counter staff personable and good to work with.Cons:
Process to sign papers was slow which created a line.10,0 Wonderful
Jan 2019
Pros:
Friendly staff at Modesto Airport. Quick and easy transactionCons:
Too many miles in car Not many full size car options10,0 Wonderful
Apr 2018
Pros:
Good rental friendly staff10,0 Wonderful
Aug 2017
Pros:
Fast, courteous, and helpful service.Cons:
Nothing10,0 Wonderful
May 2022
1,9 Poor
Aug 2021
2 locations in Modesto
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Reviews
3,2 Poor
Dec 2019
Pros:
They were fast. Maybe that’s because they were pulling a bait and switch. This is the first time I have ever had to write a negative review about anything, I feel if it’s not egregious then most things can be overlooked. This was egregiousCons:
Everything! Customer care, value for the money and quite frankly some cars should just not be in a rental pool.8,4 Very Good
Oct 2018
Pros:
Gas mileageCons:
The driver's seat was way to low,I had to use 3 pillows. The head rest pushed my head forward, way to uncomfortable for my liking, but the overall ride was very smooth & easy to drive.5,6 Fair
Oct 2017
Pros:
Check out was easy, brand new vehicle.Cons:
There’s no afterhours drop off. Expensive rate for type of car.10,0 Wonderful
Dec 2016
Pros:
The Great service i recieved by the entire enterprise staff9,6 Wonderful
May 2016
Pros:
The friendly agentCons:
The pricesof the rental n2,0 Poor
Mar 2016
Pros:
Renting the car went smoothlyCons:
Unfortunately I got a call from my credit card company with a suspicious charge from enterprise rent a car in New York! I rented the car in California and was never in New York. I'm very upset and disturbed that Enterprise tried to use my credit card unlawfully and commit fraud. I will never use this car company again and I will let everyone I know not to use enterprise.2 locations in Modesto
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Reviews
10,0 Wonderful
Jun 2019
Pros:
Whole experience just fine.Cons:
The only problem was I got a car I didn’t like. I do not like . I wanted a Chevy Cruz or similar type American car. I do not like Japanese, or any of that type car. They are not comfortable for myself or my husband. Otherwise Everything else was great.6,0 Okay
May 2019
Pros:
The staff was great. He was very accommodating a d helpful. He told me that the car I was supposed to get came back from its rental smelling bad a d dirty inside. He said he had a large Jeep. I did not want to drive that big thing so had mo option but to take the dirty, smelly car.2,0 Poor
Jan 2019
Cons:
Blamed me for a pre existing scratch on the car8,8 Very Good
Oct 2018
Pros:
The agent in Modesto was quick, efficient and friendly. Was in and out in minutes2,0 Poor
Sep 2018
Pros:
NothingCons:
We had a reservation to pick up our car at 3:00 pm. Due to having difficulty finding them we arrived a 3:03 pm. We tried multiple times to call them but the phone went to a corporate number. When we finely found them we were told they were closed. I told them our pick up time was for 3:00 pm and that we tried to call them to find out where they were located. His response was we forward our phones a 2:00 pm and come back tomorrow at 7:30 am. We told him we had no way to get there tomorrow and he walked away. This totally floored us. He just left us high and dry and cost us a lot of money. NOT HAPPY AT ALL WITH BUDGET AND NEVER WILL BOOK WITH THEM AGAIN.2,0 Poor
Oct 2017
Pros:
Igual no me gustó nadaCons:
Un muy mal servicioOne location in Modesto
One location in Modesto
One location in Modesto
Most popular car type | Economy |
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