Pick-up location | Midwest City |
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Car types | |
Hire locations | 3 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
5 locations in Midwest City
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10,0 Wonderful
Apr 2021
Pros:
Under the circumstances, the staff was quite accommodating. When I arrived for pick-up, there was not a car available and the staff could not give me a time frame for when I would be getting a car. I mentioned that I had to be in Wichita, KS (from OKC) by 4pm (It was a little after 11AM). When a car became available, it was at the airport location and still needed to be cleaned up and driven to the I-240 location. Instead of making me wait, a staff person drove me over to the airport to the car so I would not have to wait longer than necessary for someone to bring it to me. This was really helpful and I appreciated it.Cons:
Obviously, a car waiting for me when I arrived at my scheduled pick up time would have been ideal, but it worked out and, again, the staff was handled it well.10,0 Wonderful
Apr 2021
Pros:
Staff was friendly and service was quick. The woman checking me in/out was knowledgeable and kind. She made the whole process simple. I appreciated everyone wearing masks and the cleanliness of both the car and the lobby.2,8 Poor
Nov 2020
Pros:
Reserved a car and at pickup was told they didn’t have any cars and there were non in town at other locationsCons:
Had a car instead of a 15 passenger van.2,0 Poor
Oct 2020
Cons:
I reserved a vehicle but when I arrived there was no vehicle. I reserved 2 more times and always told that there was a vehicle but when we showed up there was no vehicle available.2,0 Poor
Aug 2020
Pros:
Nothing at all. Enterprise over promises. Corporate apparently doesn’t talk to locations (according to manager in OKC). No cars available!!!Cons:
Enterprise should KNOW how many cars they are expected to be rented and make sure they have them available!! Worst experience ever with Enterprise!!!10,0 Wonderful
Jul 2020
Pros:
The staff was friendly. I rented a midsize suv. The site said Ford eco or equal and I ended up in a Mercedes. It was clean and drove perfect. The price was reasonable and service was great. I will use their service again.Cons:
I’m sure there is always room for improvement because t I don’t know where it would’ve been needed in my transaction as everything was perfect. Keep it up guys. Thanks so much.2 locations in Midwest City
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9,6 Wonderful
Aug 2019
Pros:
Staff was friendly and quick.Cons:
Car interior wasn't very clean. Bad enough that I pointed it our during the walk-through.2,0 Poor
Nov 2016
Pros:
NothingCons:
Unprofessional, not helpful, gave misinformation10,0 Wonderful
Aug 2016
Pros:
I was very pleased with my experience with Avis. When I need a rental again it will be with Avis10,0 Wonderful
Feb 2022
2,0 Poor
Feb 2022
2 locations in Midwest City
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10,0 Wonderful
Oct 2022
10,0 Wonderful
Apr 2017
Pros:
They upgraded us because they didn't have the economy car we wanted. Also, when our plans changed they worked with us to make sure we didn't get overcharged.Cons:
Calling the 1-800 # we did get someone that didn't want to work with our sudden change of plans but when we returned the car to the Midwest City lot they worked with us. Apparently those behind the telephone don't know how to deal with customers4,0 Mediocre
Apr 2022
4,0 Mediocre
Jun 2021
Pros:
Not muchCons:
Hidden fees because we picked up too close to the airport. Was not offered the option to prepay for fuel and then charged $40 for 4 gallons. Given an inferior when other cars of the same class were available.One location in Midwest City
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2,0 Poor
Jun 2018
Pros:
Car drop off was the only thing that was not filled with complications.Cons:
The pick up of the car to an extra hour. We waited for 45 minutes to be picked up. I was harassed about insurance on the car. I provided my insurance and was still harassed. He called my insurance to make sure my documents were not fake. Felt interrogated. The car was in very bad shape. Large dents in the from and back not very clean on inside and cigarette burns on the seats. The worst rental I have ever seen. I asked about my 60.00 deposit they said it would be refunded with no problem at drop off. I forgot something in the car. Called multiple times to asked if they had recovered it. Had the distinct feeling they did not check and did not care. However, leaving was my fault but still felt as if they didn't help me. I dropped the car off on the 15th of may. After multiple calls and checks I finally received my deposit back on the 31st of may. I also only received a partial deposit refund because of a flat tire that occurred while I had the rental. The bad thing about that was, when I had the flat, I called to check to see if it was a problem. They said it was no big deal they would fix it when I returned it. I could have fixed it myself for far cheaper than they did but there was no mention of any charge when I asked or dropped the car off. This was a terrible experience and you should not rent cars to anyone using this service. If you continue to use this company, they will alienate more customers. They did an extremely poor job. Michael WrightMost popular car type | Full-size |
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