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2 locations in Livonia
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Reviews
2,0 Poor
Dec 2021
4,0 Mediocre
Dec 2021
10,0 Wonderful
Feb 2021
Pros:
Jared was incredibly kind and engaging as I checked in. He provided me with all the info I needed and made the process smooth and easy. I’ll be renting from this location again. Excellent customer service.Cons:
Nothing8,0 Very Good
Jul 2020
Pros:
It was ready to go and easy to drop offCons:
There was some trash in the car when i picked it up including a pouch of tobacco, which left a smell in the vehicle.3,2 Poor
Aug 2018
Cons:
Staff at Hertz location in FarmingtonHills were not helpful. she was very unresponsive and was not giving me both cars that I reserved until I proved to her that I have two valid confirmation number for two reserved cars. Although I was there with my friend and ask to include him as the driver of the second car she put me as the driver of both cars and asked for additional money to add my friend as the driver. Although it is clear to every human being that I can't drive two cars at the same time. Finally, they gave me a car with faulty engine and closed the office half an hour sooner than the time that they should close the office so I couldn't show them the problem with the car when I came back to the rental office just about 15 min after picking up the car.10,0 Wonderful
Jun 2018
Pros:
Rented my car off the Internet via Kayak Everything went smoothly, my car was ready when I got there and the car agent Destiny was wonderful, she even washed the car for me. sShe was so nice It made the whole rental experience pleasurable. I highly recommend renting from this location. Pluse the Ford Fusion I rented was a great carOne location in Livonia
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10,0 Wonderful
Oct 2017
Pros:
Wonderful service. Extremely helpful, friendly and kind.8,4 Very Good
Mar 2016
Pros:
They agent picked up the pieces on a very sloppy deal from other office Thanks to him!!!10,0 Wonderful
Jul 2022
5 locations in Livonia
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9,6 Wonderful
Nov 2019
Pros:
Excellent experienceCons:
Bigger parking lot.10,0 Wonderful
Oct 2019
Pros:
Very courteous and prompt service and staff. Nicely professional. For my minivan, the lowered all the passenger seats into the floor for me.Cons:
All was great. This was my first dealing with this Enterprise facility, and I was impressed. My 8am pick-up and 5pm (same day) drop off went smoothly and quickly.3,2 Poor
Apr 2018
Cons:
The van that I rented was really dirty, and there was barley no gas. Also the tires and suspension on the van were in safe for a long trip like I was taking. They did give me 10% off which I felt they could of done better.10,0 Wonderful
Jul 2017
Pros:
Everything vas excellent.Cons:
Phone call is too long .2,0 Poor
Nov 2015
Cons:
my reservation was to pick up my car at noon. I was a few minutes late and when I got there the door was locked. I even called them and told them I was on my way. won't go back there again10,0 Wonderful
Nov 2022
One location in Livonia
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4,4 Mediocre
Aug 2019
Pros:
The booking process was easy.Cons:
The vehicle was dirty, it had alarms that popped up when turning it on to let me know that it was out of washer fluid and needed an oil change. There was a significant shake in the steering wheel when driving at 70-75 on the express way. Overall the car should not have been rented to a customer.2,0 Poor
Sep 2022
Most popular car type | Mini |
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