Kinston car hire

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Kinston, NC, United States
Dec 16 — Dec 23
Same drop-off
Kinston, NC, United States
Thu 16/12
Thu 23/12
Driver's age:

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Kinston car hire information

Pick-up locationKinston
Hire locations1

Kinston car hire reviews and directory

Rated no. 1
Best rated
7.6 Good (8 reviews)
6 locations in Kinston
Locations in Kinston
  • 7.5
  • 8
  • 7.5
  • 8
  • 7.2
Recent reviews
2.0 MediocreMay 18 2021
Complications with reservations. Car was not clean and sanitized. Found property of the last renter.
10.0 ExcellentApr 23 2017
Easy pickup and drop offLet me drop off where I wanted with no extra charge
4.4 OkayJan 20 2017
Not a Good ExperienceThey had the car I had reserved. Staff were very friendly.When I started the car, I looked down and the gas gauge was BELOW empty. I didn't have time to change cars so I had to go ahead an leave- worried the entire time I'd run out of gas before I got to a station. Dude said, "just make sure you return it on empty." Right.
Rated no. 2
7.2 Good (6 reviews)
1 location in Kinston
Locations in Kinston
  • 6.6
  • 7.3
  • 7.3
  • 7.3
  • 7.6
Recent reviews
6.0 GoodMay 7 2021
Friendly staff memberOnly 1 person working at location. Poor car selection, did not get what I ordered. Car did not have gas filled and tire pressure light on.
10.0 ExcellentAug 12 2020
The whole process was easy.Nothing
Rated no. 3
6.4 Good (19 reviews)
3 locations in Kinston
Locations in Kinston
  • 6.5
  • 6.8
  • 6.5
  • 6.3
  • 6.2
Recent reviews
10.0 ExcellentSep 20 2021
Alice was a great help
3.9 MediocreJul 14 2021
Location opened late and vehicle had not been cleaned or sanitized. Tires were in need o replacing and tire pressures varied by 8 lbs or more.
10.0 ExcellentMay 15 2021
Right in terminal. Great people.
4.8 OkayJul 7 2020
The rental car was not ready for pick up at our reservation time and we were told to wait for several hours after in order for someone else to drop off their car.The employees offered no solution and could not rectify the situation at all. We just had to deal with it.
8.0 ExcellentJun 12 2018
Jacksonville NC to Myrtle Beach SCJohn was very accommodating and the airport was easy to move around. He even went out and got the car for us as my husband is handicapped and we were his last customer.The wait time at the airport desk to get the car that was already reserved. John needed help that day! He was very nice, but out-manned with the requests for cars at the time. Wish we could have had a van instead of an SUV. Cost was HIGH I thought compared to a van rental for the same number of days in Florida.
6.0 GoodDec 18 2017
Vehicle was not cleanGas mileage was very good for a large SUVThe SUV was not washed. Dog hair all over the rear luggage area. The back of the front passenger seat was dirty with shoe prints from a child and the carpet on the driver side was dirty.
6.4 GoodOct 21 2017
Gas mileage was great. Prepay your return tank price was well below current price in the area. Still the best price for my area over Enterprise.Car windows were so dirty I had to stop and clean them before I could drive anywhere. Rental car fees are just outrageous.I prepaid the car on a credit card but you still get socked for a $200 depisit on top of the rental fee.
5.6 OkayAug 21 2017
Someone had smoked in the car previous to our renting it. Not good, they had no other cars for us to rent. Had to wait 30 minutes for the car to be cleaned.
10.0 ExcellentAug 2 2017
After hours!I got to Jacksonville,NC airport late, around 11pm on the 30th of July. There was a Hertz employee; African american female w/ glasses. She was the most pleasant, most helpful and understanding young lady I have ever had the pleasure of encountering. She stayed and waited for my delayed flight to arrive even though she had to be back to work on the 31st at 7am. She took the time to answer all my questions and even though she was tired she was extremely pleasant and helpful. I must admit it is because of this wonderful young lady when i will most certainly use HERTZ again.N/A
4.8 OkayJul 22 2017
DisappointedThey provided an alternate car for us rather than no car at all.We reserved a minivan to accommodate our family of 5 and all of our beach gear *ie we needed ample seating and cargo space. Upon check-in I was told they didn't have a minivan for us but an suv (Nissan pathfinder) instead. She told us that reservations extended the rental agreement on the minivan for the prior renters. I let the agent know that the pathfinder wouldn't be sufficient bc with the third row up there would be limited cargo space. She shrugged her shoulders and said the pathfinder was the best she could do. When I asked for some of my money back since they weren't providing what I paid for, I was told that since I booked through priceline via kayak that she couldn't refund any money and let me know that's why I shouldn't book through a third party. The end result was my family in the pathfinder for a week long Beach vacation with the beach chairs resting on my 5 year old's lap. Awesome. Thanks Hertz for keeping the bar very low in customer service.
33 travellers who hired a car in Kinston gave the car agency they used an average rating of 6,8

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