Kapaa car hire

Kapaa car hire

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Kapaa, Kaua'i, HI, United States
Oct 25 — Nov 1
Same drop-off
Kapaa, Kaua'i, HI, United States
Mon 25/10
Noon
Mon 1/11
Noon
Driver's age:

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Kapaa car hire information

Pick-up locationKapaa
Hire locations2

Kapaa car hire reviews and directory

Rated no. 1
Alamo
Best rated
9.1 Excellent (133 reviews)
1 location in Kapaa
Alamo
Locations in Kapaa
  • 9
  • 9.2
  • 9.2
  • 9.2
  • 8.9
Recent reviews
10.0 ExcellentOct 12 2021
The pick-up and drop-off was very easy. The staff was friendly, and so far, I have not seen any surprise charges. Although I wish the full price were cheaper, it was the cheapest option I had found in Lihue. Will definitely use Alamo again!
10.0 ExcellentOct 2 2021
The front desk gentleman that helped us was so very helpful and so efficient helping us find the best value for our trip! I wish I knew his name but he went above and beyond to give us a great fast experience!
10.0 ExcellentSep 16 2021
We elected for the "suppliers choice" when booking to get the cheapest rate because of the rental car shortage. We weren't expecting much, but had the choice of any minivan or truck on the lot. We chose a fairly new Dodge Ram 1500 4x4 quad cab truck that had less than 2000 miles on it... Sweet!
10.0 ExcellentSep 15 2021
Car's a/c system was erratic. Cleanliness was a little lacking. The pick up and drop off was excellent and staff was very friendly, courteous, and helpful. Price is way up for what you rent but I was afforded a bigger vehicle which I'm grateful for.
10.0 ExcellentAug 24 2021
Solid all around.
10.0 ExcellentAug 15 2021
Do pre check if possible that way you can skip the line and go to the kiosk.
10.0 ExcellentAug 14 2021
Pick up and drop off was seamless. Vehicle was in great condition. Staff were very helpful and courteous.
10.0 ExcellentAug 10 2021
The staff were very friendly and the pickup and drop off were easy and fast.
10.0 ExcellentJul 16 2021
I had a wonderful experience with Alamo from check in to return. The car was great. Would like to rent from Alamo again.
10.0 ExcellentJul 5 2021
Quick and easy. Low rates!
Rated no. 2
Budget
7.5 Good (102 reviews)
1 location in Kapaa
Budget
Locations in Kapaa
  • 7.7
  • 7.9
  • 7.5
  • 7.3
  • 7.2
Recent reviews
10.0 ExcellentOct 15 2021
Well organized. Rate established. Staff pleasant and cooperative.
3.9 MediocreSep 17 2021
They need more staff at Budget and staff was very rude. Never had an experience like that in 9 trips to HI. They supposedly upgraded the car from a compact to a Camaro convertible. The car rode like a truck even though it had 10,000 miles on it. The prices were extremely high for rentals as well. Not a good experience.
10.0 ExcellentSep 16 2021
Value for $? It was Hawai’i during a rental shortage so I get it, but doesn’t mean I liked it. Supply and demand…
3.9 MediocreSep 11 2021
Bait and switch on the quoted price
1.9 HorribleSep 9 2021
The customer service was horrible from beginning to end. The wait at the airport for the shuttle was 4 times longer than every other rental car company. The service once arriving at the rental center was incredibly slow. I was in line over an hour and there were only 6-7 parties in front of me. 2-3 employees working the counter didn’t appear to run into any snags, just worked slowly and no sense of urgency. More importantly the car was very worn, not clean or sanitized and truthfully felt unsafe
1.9 HorribleSep 8 2021
Was charged double what other competitors were offering! Not happ and never returning!
10.0 ExcellentSep 4 2021
Rental prices still too high in Kaua'i. My Kia Rio shouldn't cost more than my roundtrip from Boston! That said, I got a decent price the day of my arrival and was able to switch while at the counter. Staff was extremely helpful!
10.0 ExcellentSep 4 2021
Great Aloha from the team working desk
10.0 ExcellentAug 28 2021
Everything was good.
10.0 ExcellentAug 18 2021
Sonny, the person who helped me with my rental was great and had me heading out the door to my rental in no time. Returning my rental was equally efficient. great customer service!
Rated no. 3
Advantage
7.4 Good (195 reviews)
1 location in Kapaa
Advantage
Locations in Kapaa
  • 7.4
  • 7.8
  • 7.4
  • 7
  • 7.5
Recent reviews
5.6 OkayApr 29 2019
They tried to charge us $50 for returning a Jeep with the roof down despite never having informed us this is an activity that we would be charged for. Either inform us or don’t charge.
7.2 GoodApr 1 2019
Drop-off very easy. Car was fine, can't complainSpent an hour waiting for shuttle + line at front desk. Took a while to get things sorted out and the parking slot where my car was supposed to be was empty - had to go find where the car actually was..
10.0 ExcellentMar 19 2019
Very friendly staff!
10.0 ExcellentFeb 15 2019
Everything; easy rental process and extremely easy drop off. Very sorted out organization. Great staff.If I could have stayed longer in Kauai HI.
4.4 OkayFeb 15 2019
Long wait for shuttle.
10.0 ExcellentJan 11 2019
All went well!Staff was efficient and kind
9.6 ExcellentDec 15 2018
Price was reasonable and service was goodThe car that we rent it has a small tents over
10.0 ExcellentDec 13 2018
The car and the service
10.0 ExcellentDec 10 2018
EasyEverything went well. No problems
6.4 GoodOct 27 2018
Rental fee and carOk car but not what I requested. They charged me for a second driver not good. They showed me a total of $204 as my cost and then billed me 500 plus.I asked for a Rav and they gave me a Kia I will not rent from advantage again. Shuttle service was good.
Rated no. 4
Enterprise
8.5 Excellent (48 reviews)
2 locations in Kapaa
Enterprise
Locations in Kapaa
  • 8.7
  • 8.6
  • 8.3
  • 8
  • 8.7
Recent reviews
7.9 GoodAug 27 2021
No pick up @ the airport , you have too call a cab
10.0 ExcellentAug 15 2021
The Lihue offsite of airport Enterprise rental was really helpful and staff knowledgeable and friendly. The cost was considerably less than rentals at airport and we were able to drop off car at Enterprise airport location on weekend for our departure from Lihue.
7.9 GoodAug 6 2021
The pickup location was off-site. This was not made clear. Getting to the lot was difficult and time consuming. Once there, the staff was great and helpful, upgrading us without cost when our car was not available.
10.0 ExcellentJun 5 2021
EXCELLENT SERVICE! THANK YOU
10.0 ExcellentJun 5 2021
Staff was friendlyIf you offered an airport shuttle
6.0 GoodApr 21 2021
Staff was wonderful. Car was clean and ready for pick up.Location is NOT at airport - there is NO shuttle. Uber / Lyft are NOT readily available. Must rely on taxi, which is hit or miss from the airport. I had to walk the 1.8 miles from the airport to get to Enterprise before it closed.
9.6 ExcellentJul 9 2019
Car was a little hard to get into.
10.0 ExcellentJun 4 2019
Check in staff rocked. Super easy drop off.
10.0 ExcellentMay 7 2019
This Lihue location was fast, helpful and easy.
10.0 ExcellentFeb 11 2019
Agents that I talked to were very friendly and helpful. Would definitely book at the Marriott again, very easy.nothing, everything worked out great. We had the car for a month and no problems at all.
Rated no. 5
Payless
6.9 Good (74 reviews)
1 location in Kapaa
Payless
Locations in Kapaa
  • 7.4
  • 7.6
  • 6.7
  • 6.5
  • 6.7
Recent reviews
5.9 OkayAug 22 2021
The wait to get the car was very long and hot. The car we got was filthy, with windows that would not stay clean due to the gross windshield wipers. The streaks made for very unsafe driving at times. On the plus side, my agent was the friendliest, most amazing person who seemed to make everything okay. I think he name was Alila.
1.9 HorribleAug 7 2021
It was a crazy experience! They couldn’t find keys to cars, other cars were out of service. They didn’t have any cars available in my category (even though my reservation was made months before). They offered me a larger vehicle (Chrysler 300) that was a gas guzzler & it wasn’t clean. But I have to say it was comfortable & had a lot of power.
1.9 HorribleAug 4 2021
Had to wait over an hour to do paperwork
1.9 HorribleJul 8 2021
After a 10 hour overnight flight for our honeymoon, no one was working the Payless counter when we arrived - they literally just didn't show up for work that day. Totally unacceptable. Another rental car company had to loan one of their cars to Payless in order for us to leave with a car. Terrible experience. If I could give 0 stars I would... Keep in mind we booked and prepaid in full several months in advance.
1.9 HorribleJul 6 2021
Waited in line for the car for >2hrs, mostly outside in the heat. The car I got was much worse than the one I booked and was not clean. Horrible experience.
2.0 MediocreJul 1 2021
Staff was mostly friendly.The company needed more service agents. We waited in line for over an hour for our rental. We were 8th in line.
8.0 ExcellentJun 29 2021
The drop-off attendant was very friendly and helpful, and got us checked out quickly.The counter person (at pick-up), was not very friendly, and was difficult to understand. I wasn't given the opportunity to inspect the car - he just handed be empty damage assessment tried to get rid of me. When I insisted on the inspection, he tore off the top page of the form, so there would be no duplicate, and sent me off to fill it out on my own. The car, not the one we we ordered, was well-worn, with lots of chips and scratches and tiny dents, so I filled the card completely. When I brought it back in to verify the issues, he tried to send me away again. But when I complained that there was no official record of the existing damages, he put his initials on the form I had, claiming that would be enough, and waved me off again. Once he'd gotten my credit card info, and had given me the keys, he only seemed interested in trying to get rid of me. Not at all a pleasant experience.
6.0 GoodJun 15 2021
The drop off was super easy.Understaffing at the counter meant that we waited in line for two hours to pick the car. To cover up the fact that they did not have the compact car that we reserved they pushed us to take a convertible with no rear folding seats so we could not fit a surf board in the car. The agent did not mention this even when we asked if a surfboard would fit in the car.
2.0 MediocreJun 14 2021
No, they were not Helpful with the vehicle could not hold for us Flight delay
8.0 ExcellentJun 12 2021
Price and valueWait time wa horrendous. 3 hours to pick up a rental car is ridiculous especially with a reservation made many months in advance
Rated no. 6
National
9.2 Excellent (7 reviews)
1 location in Kapaa
National
Locations in Kapaa
  • 9.4
  • 9.4
  • 9.4
  • 9.7
  • 8.2
Recent reviews
9.6 ExcellentAug 25 2019
Our experience was great. We were upgraded to a vehicle that best suited our needs at no cost.
8.8 ExcellentJan 2 2019
OverpricedCar was fine staff was fast.4 days cost more than bringing it back & getting an upgrade for a week separately. Together price would have been $1500. Separately (2 reservations rather than 1) was $580 & $340. Ridiculous.
8.8 ExcellentNov 27 2016
Good experiencePick up and drop off went very smoothly. SUV was adequate and handled the island's roads very well. We had a late arriving flight and the office stayed open past normal hours to accommodate our reservation.Expected a RAV4 - got a Hyundai SUV instead. Not a big deal though.
Europcar
1 location in Kapaa
Europcar
Locations in Kapaa
Recent reviews
Hertz
1 location in Kapaa
Hertz
Locations in Kapaa
Recent reviews
Sunnycars
1 location in Kapaa
Sunnycars
Locations in Kapaa
Recent reviews
559 travellers who hired a car in Kapaa gave the car agency they used an average rating of 7,9

Car hire locations in or near Kapaa

Good to know

Most popular car type

Standard

When to book a car hire in Kapaa

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Kapaa

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Kapaa car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Kapaa.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Kapaa car rental.

Top tips for hiring a car in Kapaa

  • Book your car hire in Kapaa at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Kapaa

  • The average price of fuel in Kapaa is R51,87 per litre over the past 30 days. Filling up a tank of fuel costs between R622 and R830, depending on the car size.

  • Standard (Toyota Corolla or similar) is the most frequently booked car hire type in Kapaa.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Standard car hire in Kapaa costs R576 per day, on average.