Pick-up location | Huntsville |
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Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
One location in Huntsville
5 locations in Huntsville
2 locations in Huntsville
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Reviews
9,6 Wonderful
May 2019
Pros:
Staff was very friendly. Experience was good. No wait time and my car was ready when I arrived. Very pleasant experience, I will definitely be using this location in the future for my rentals.10,0 Wonderful
Jan 2018
Pros:
Ease of picking up the car and dropping off8,0 Very Good
Jan 2018
Pros:
Model of carCons:
Advertised online for $32.99 a day, final estimated price being $78. Ended up being charged for one day and one hour, yet it was somehow $98. Don't see how that adds up.10,0 Wonderful
May 2023
10,0 Wonderful
Jul 2022
2 locations in Huntsville
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Reviews
2,0 Poor
Mar 2021
Pros:
Staff was fine, but they will let you reserve a car, arrive at pick-up time, just to tell you they don't have any cars available??? Why can you reserve a car...IF THERE AREN'T ANY AVAILABLE??? FIX YOUR SYSTEM.Cons:
I don't know, actually have what is being advertised and agreed upon.10,0 Wonderful
Feb 2019
Pros:
Best car rental ever!7,6 Good
Aug 2017
Pros:
They did not have the SUV that I actually rented, but I felt they were very accommodating and found me a nice enough automobile. Although I would have rather had the SUV, the car was fine.Cons:
The place needs some signs so that people know where to go to pick up and drop off. The Hertz office is behind locked doors, and unless someone happens to walk by and let you in, you have to stand by the locked door until someone sees you. The sign posted on the door with phone numbers to call for assistance has bad/wrong phone numbers!5,2 Fair
Apr 2017
Pros:
The agent, Rosie Ball, was very gracious and professional.Cons:
The car had over 40,000 miles on it and the tread on the tires was very low. I had to drive thru heavy weather so it was very scary. The key fob would not open the trunk.4,8 Mediocre
Mar 2017
Pros:
The person working the office (Rosie) was very pleasant and helpful.Cons:
Zero signage at the road, parking lot, or building. I called from outside to confirm the location and had to take an unmarked elevator to the second floor. The door in the lobby had a note "Do NOT knock - call________ for Hertz assistance" Very strange, awkward, and tenuous. Only one person working the office so when she went down to help the other patron, I was left alone in the office until her return. (Again an awkward experience.) To top it all off, the car was covered in mud.6,8 Okay
Jul 2016
Pros:
rep was a nice personCons:
Drop-off location had closed and moved to the airport and was NOT indicated on their websiteMost popular car type | Standard |
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