Cons:They didn't have a car for me on the time or day that I need it. I prepaid for my rental 2 months in advance, when I arrived I had to wait 25 minutes before they told me they didn't have a car for me. My ride had already left and had to find another to get back. That night I had to pay for a taxi
Pros:The pickup and drop-off were both easy to do and both people were very friendly.
Cons:A Kia Soul is not similar to a Toyota Corolla. You can fit four people in it to travel but everybody would have to carry what they have in their pockets. Absolutely no trunk room. Makes no sense to rent for long trips unless there are only two people and they don't have a lot of stuff. It was comfortable to drive though.
Pros:The staff at location
Cons:I called after I noticed 2 hours into my drive and called and they said they won’t do anything for me and I have to figure it out on my own
Cons:Online reservation made a time commitment that brick and mortar couldn't fulfill. I ended up not renting the car and wasted about an hour on my vacation day.
Pros:The car was roomy, ready to go, and easy to drive. Drop-off outside of regular office hours was easy.
Cons:They don't accept debit cards for payment, without putting a pretty big deposit on hold. I didn't know that, or would have brought a different card or cash.
8,0 Very Good
Pros:Friendliness of the people who worked with us at the pickup location
Cons:Did not realize that this was not a location at or close to the airport. There was no shuttle service, so we had to find a way to get to and from ourselves.
Pros:Friendly staff. Drop off was easy.
Pros:Drop off was easy and the associate was helpful.
Cons:Picking the car up was very inconvenient. Needed a credit card, utility bill, etc. It is easier to buy a car. The associates that were working when I picked up the car had attitudes and tried pushing the extra insurance on me. I will never rent a car again.
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Pros:Staff we very friendly and helpful.
Cons:I was a little disappointed in the vehicle. It wasn't what i requested and very uncomfortable for passengers.
Pros:pickup and drop off were easy
Cons:car was small, had a maintenance issue, missing hubcap