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6,4
Pros: Reserving online was great. Everything was handled until I went to the office.
Cons: Seems the insurance you purchase online is not sufficient if you pick up from local office, so had to spend more money. Then since I don't own a car ( I live .5 Mike from work) and didn't have full coverage insurance I had to purchase more. In order to use my debit card for the security deposit I had to bring proof of residency and income. I will NEVER rent from local office again. Seems the rules differ if you rent from airport.
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6,8
Pros: The place itself was great with customer service. Knowledgable and quick with getting me in and out of there.
Cons: The car was by far the worst that I've ever rented and that was the 3rd car I rented in the month of May. The condition of the car was overall, fine minus a big whole/rip in the center of the backseat. But the cleanliness was poor. The front seat was very stained, it didn't appear to be washed outside, the Windows both inside and out were dirty and there were food particles I between the front seats and center console. It was rather gross
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4,0
Cons: Couldn't rent a car with out credit card. Offered cash deposit. Ridiculous.
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6,4
Pros: Reserving online was great. Everything was handled until I went to the office.
Cons: Seems the insurance you purchase online is not sufficient if you pick up from local office, so had to spend more money. Then since I don't own a car ( I live .5 Mike from work) and didn't have full coverage insurance I had to purchase more. In order to use my debit card for the security deposit I had to bring proof of residency and income. I will NEVER rent from local office again. Seems the rules differ if you rent from airport.
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4,0
Cons: Couldn't rent a car with out credit card. Offered cash deposit. Ridiculous.
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