Pick-up location | Hardeeville |
---|---|
Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
One location in Hardeeville
Filters
Show reviews that mention
Reviews
2,0 Poor
Apr 2021
Pros:
Nothing. They had no cars.Cons:
I landed at 11pm to walk up to the counter for them to tell me all the cars were over booked. Will probably book through the car site next time.10,0 Wonderful
Apr 2021
Pros:
We arrived very late and the employee was fast and friendly and gave us a great car for the week.Cons:
Really one of the best car rental experiences we've ever had. It was slightly confusing upon returning the car as there was not the typical employee out in the lot to check the car back in so we just went in and dropped off the keys at the counter.5,6 Fair
Oct 2020
Cons:
The chance of dropping the car off in Miami rather than at the same office as the pick up. An explanation about the difference in between the pre paid fuel tank option and the self filling. I shouldn’t paid for the pre paid as I wouldn’t do that amount of miles in just two days.10,0 Wonderful
Jul 2020
Pros:
Staff was very friendly. Drop off was fast and easy2,4 Poor
Jul 2020
Pros:
in the airport close to baggage pick upCons:
car had a flat, reserved midsize - got subcompact, replacement car also a subcompact and was filthy as well as only had 1/2 tank of gas and had not been disinfected. spent 75 minutes checking in and picking up car before we could leave8,0 Very Good
Jul 2020
Pros:
Person who helped us with car was great. Car was adequate.Cons:
There were scratches on the car that we had to go back into the terminal about that should have been noted prior. It was over 90 degrees. When we returned we had to go drop off the keys in the terminal, and we had to wait in line.One location in Hardeeville
Filters
Show reviews that mention
Reviews
8,0 Very Good
Oct 2022
10,0 Wonderful
Oct 2022
6,0 Okay
Oct 2022
4,0 Mediocre
Oct 2022
2,0 Poor
Oct 2022
10,0 Wonderful
Sep 2022
4 locations in Hardeeville
Filters
Show reviews that mention
Reviews
6,0 Okay
Apr 2021
Pros:
Staff was nice, but stressed. Printer was broken, computers not working, not enough inventory. 45 minute wait for a car.Cons:
Get more staff. Fix the printer. Get more inventory.6,4 Okay
Nov 2020
Pros:
Worker was friendly, car was clean, love that it didn't have a full tank so no pressure to return it full which is always a pain on the way to the airport.Cons:
Didn't have the car I reserved or pretty much anything other than a tiny kia.8,8 Very Good
Oct 2020
Pros:
Drop off was quick and easy! Pick up was a little confusing.Cons:
The line at the airport to pick up the car was pretty long and then we wound up havi.ng to walk a quarter mile with our luggage3,6 Poor
Oct 2020
Pros:
After hours drop off was simpleCons:
I could have had a rental vehicle that didn't reek of marijuana. I waited in line for 50 minutes to get the vehicle in Savannah. Poor customer service at the pickup in Savannah.3,2 Poor
Oct 2020
Pros:
After repeated attempts to rent a vehicle that already a reservation, staff was nice enough to give us a vehicle.Cons:
Don’t reserve more cars then you have available. There too many people that had to get stranded at the airport due to making a reservation and Enterprise not having enough vehicles.6,4 Okay
Jun 2020
Cons:
the rate I was charged was different than contract. $75 was on contract, I paid 122 Also, when I got to counter for pickup, they did not have car (grand Caravan ) that was supposed to be there and they acted like that was normal occurrence. fortunately, one came in but the process took about 30 minutes not 5-10 like it should have. I did not feel I could count t on getting what was I was supposed to get.Dropoff was no problemOne location in Hardeeville
Filters
Show reviews that mention
Reviews
4,0 Mediocre
Mar 2021
Pros:
The Payless counter in Savannah is closed. A sign directed me to the Budget Rental Car counter which had a long line and only 2 agents. There were people standing around for hours waiting for a car to become available. We got lucky and didn't have to wait once we finally checked in, but the car we got was not cleaned. At that point, we had been in line for an hour, so we went ahead and took the dirty car. It smelled like sour milk, but at least it was the size we reserved and otherwise was issue-free.Cons:
More rental cars are definitely needed in Savannah!!7,6 Good
Jul 2020
Cons:
Payless does not have any employees working at the Savannah airport location. You have to go to Budget/Avis. Then they walk you all the way back to the Payless counter where they have to manually fill out paperwork because computers do not come up properly and the printer is broken. The employee that helped me was fantastic. Had she not been this extra time spent and nonsense would have been a terrible experience. There is no one to check cars back in for Avis/Budget or Payless. For Avis and Budget you can fill out mileage and put it in the box but for Payless you have to go back to Avis and budget wait in line and give them the key and paperwork. They should just add a Payless box. Had that line been longer I could have easily waited 20-30 min just to hand that to someone. The process is not well thought out.2,0 Poor
Jun 2020
Cons:
They did not have one single car available but still booked my $450 reservation turning me away from the rental counter after three tries. No upgrades, just said they had no cars and there weren’t going to be any no matter how long I waited.6,4 Okay
Aug 2019
Cons:
They allowed me to reserve a size car they didn’t have and had to be forced to upgrade because I needed the car urgently2,0 Poor
Jan 2019
Pros:
I still got a carCons:
I arrived at the counter during my reservation time and was told I didn't have a reservation. The attendant told me this was because I had used a third party vendor instead of the corporate website. The staff than told me it would be more than double the cost of my reservation for the same and rental length. I left the counter and called the number from my reservation. Provided my name and confirmation number. Everything was according to my reservation. The attendant assured me there was nothing to be done. I paid the day of price and am waiting for a response from Payless corporate.10,0 Wonderful
Nov 2018
Pros:
Made it easy and convenientOne location in Hardeeville
Filters
Show reviews that mention
Reviews
10,0 Wonderful
Mar 2021
Cons:
I was originally given a pick up truck. I knew it was a busy weekend and they were likely sold out of cars. I explained I would be shuttling my mom around and it would be difficult for her to get in the truck. They took the time to clean a returned car. It was so appreciated! Thanks6,0 Okay
Feb 2021
Pros:
The carCons:
But they over charged me5,6 Fair
Nov 2020
Cons:
Car wasn’t available until the day after the date of the reservation3,6 Poor
Oct 2019
Pros:
no, long lines and slow -poerhaps it was customer problems but the staff seemed to need help.Cons:
They had to change my car me because they didn't have the car I ordered - they offered me a truck but they have problems with getting in and out, so the only thing they had has a small car, which I accepted, but they didn't offer me a change in rate. Said they had to get supervisors approval who wasn't there.8,0 Very Good
Apr 2019
Pros:
Helpful staff. Easy return. Thank goodness the navigation system worked as we used it to get to our destinations.Cons:
The line to pick up rental was long; waited 1/2 hr-45 min as there weren't enough cars ready for the customers ahead of me to pick up. Staff also mentioned that they were short staffed that day.4,4 Mediocre
Apr 2019
Pros:
DID NOT LIKE At pick up there were only two ladies working. One was a manager of some sort. They were bickering back and forth because they had 12 people in line and no cars to give.Cons:
Offer the people who had a reservation something because of Thrifty's poor planning. It literally took 20 minutes per person to rent a car. The long haired brunette asked if I wanted a midsize car and I said "no", I rented an intermediate. My rental was WAAAY over what I was supposed to pay.2 locations in Hardeeville
Filters
Reviews
2,0 Poor
Oct 2017
Pros:
Nothing at allCons:
They lied about the cars , they left us stranded after a week of booking the car2,0 Poor
Mar 2023
Most popular car type | Compact |
---|