10.0 ExcellentOct 13 2021
Enterprise always does an excellent job.
10.0 ExcellentOct 12 2021
Great to save money with an off-airport site.
10.0 ExcellentJun 14 2021
Staff was very friendly and helpful. Drop-off was a breeze.A staff person called me a few hours after picking up the car saying they needed to verify the mileage and it may need to come back and swapped for a different car due to a possible need for an oil change. Tried calling back, but they were closed, and didn’t open until 9:00am the next day. The main Enterprise toll free number we tried had hours that started at 7:00am, but we would have been already long gone. When I picked up the car, the staff said to “call us anytime if you need anything” but the branch’s restrictive hours and the toll free number’s lack of 24-hour service prevents this. In the end, the staff person said don’t worry about it, there’s typically a 1500 mile buffer built in. All turned out well, but we were stressed after getting that initial voicemail because there was no way we could go all the way back to swap out a car, nor divert our course to go to a different Enterprise to do it, as we were on strict time constraints.
9.6 ExcellentSep 25 2020
Staff was very friendly. Great COVID19 precautions in place. Fast service.We found some items behind one of the seats in the car when cleaning it out to return it that must have been from previous renters. To be fair we hadn't noticed them the whole time we had the car, and they were in there pretty deep, but a more thorough clean out by enterprise would give me greater peace of mind.
9.6 ExcellentSep 25 2020
Staff was friendly, great COVID-19 procedures in place!We found some items behind one of the seats in the car when cleaning it out to return it that must have been from previous renters. To be fair we hadn't noticed them the whole time we had the car, and they were in there pretty deep, but a more thorough clean out by enterprise would give me greater peace of mind.
10.0 ExcellentJun 12 2017
Will use Enterprise againPick-up and drop-off procedures very simple and vehicle was in excellent condition (almost new).I believe the charges for an additional driver are excessive and simply designed to add additional profit to the renting company.
10.0 ExcellentMay 28 2017
Car was of good quality, pick-up and drop off were smooth and the agents at both ends were friendly, professional, well dressed and efficient.Nothing wrong with the experience.
10.0 ExcellentApr 30 2017
Better than I had expectedWhen none of the other rental car agency's could rent the car we were looking for Enterprise did! Pickup to Drop off , the quality of the vehicle and staff were second to none.
8.0 ExcellentApr 25 2017
Good. Would use them again.Helpful staff; well organized process; minimum paperwork; car ran fineAlthough smoking in car is not allowed, they first gave me a "smokey" car where the smell made me sick. When I objected, they quickly moved me to another car - no hassles. But did not like that they tried to pass off a smelly car on me.
10.0 ExcellentMar 4 2017
Excellent value and rental experienceEasy check in Nice vehicle Excellent rate