Pros: We wanted a minivan for the 5 of us and our luggage but they didn't have any. Otherwise then being a little tight it was fine. It was the quote price and the attendant gave brought the extra bags to our hotel. So they went out of their way to help us with all of the bags.
Pros: Car was clean and what we ordered. We paid exactly what was quoted.
Cons: We waited for a while to get picked up from the General Aviation terminal at Freeport, Bahamas even though the rental office was 3/4 mile away. When we got to the counter, the customer service rep wasn't very pleasant. She wasn't rude, just not friendly and had an "I don't care attitude."
Dec 28 2016
Mar 7 2017
Pros: Convenience of pickup
Cons: Inconvenience of dropoff.
Mar 14 2017
Cons: Reserved a van because we had 6 passengers and on vacation. When we got there no vans available. Nothing to accommodate 6 passengers and nothing to accommodate all our luggage. Had to take a vehicle that was only 5 person -- which meant cramped and no seat belt. Did not have a van for us until 2 1/2 days later. Not happy at all. Gave a discount but not really enough to make up for the horrible inconvenience and unsafe conditions.
Feb 10 2019
Cons: Not wrongfully charged us $300 for a basic cleaning after drop off
Jun 9 2019
Pros: Staff not very friendly. Pick up was a fine, but drop off was kind of confusing.