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Cons:They rented us a car and the location that we were supposed to use to pick up was closed, so we were unable to rent a car and had to spend an extra 200 dollars to extend our stay in our current hotel. They SUCK.
Cons:We reserved an automatic car and was told it was waiting for us for pick up. There was no automatic car at this pick up location or any in the city for that matter. We were forced to take a manual car. Luckily one of us knows how to drive a manual otherwise we would have been completely screwed. However having only one driver was very inconvenient and drastically changed our trip plans. Very dissatisfied with this service. When you make a reservation and pay extra money specifically for an automatic car that is what you should get.