10.0 ExcellentJun 12 2021
Graham is very friendly and businesslike. Took great care of me.Everything was perfect.
2.0 MediocreJun 14 2019
Staff was abusive, and would not honor the Kayak booking. Told me not to book with Kayak anymore as Enterprise does not honor the confirmation. I had to drive an hour out of town to get a rental car at the last minute. Then I had to pay $100 to drop it off in Collingwood. Won't book again.The worst service I've ever been subjected to. Not only would they not recognize the booking confirmation from Kayak but accused me of trying to trick them by using the Kayak third party booking service instead of calling directly. Ended up costing me 3x more due to last minute need for car.
10.0 ExcellentMar 1 2019
Staff was knowledgeable, quick, and helpful. Drop off was easy, and I was able to score a ride home. The car I had was clean, great on gas, and it had a sunroof. It just made my long drive that much more enjoyable.Honestly, the pick up and drop off was so easy, I can't think of anything else I would need.
4.4 OkayAug 25 2017
It was okayThe carThe pick up location was filthy, and although we had arranged a rider on our insurance we learned it wasn't enough and had to purchase the rental company's insurance as well! Turned out to be double the price we were expecting. Also the car hadn't been washed since it was last driven and we had to ask for it to be rinsed off.
10.0 ExcellentSep 22 2016
Excellent service with a smile ( the suits are a nExcellent and quick service Everyone acts and looks very professional
9.6 ExcellentSep 6 2016
Great service, great prices!I was super happy with the vehicle that we rented from this ERAC location. Because they didn't have any economy cars, we were upgraded and it was a nice ride!The rates were very good, too! I worked for an autobody shop before that did hundreds of thousands of dollars/month worth of rental vehicles with ERAC and the prices were pretty compairable. Also, the service was top notch. The lady behind the desk was super personable, knowledgeable, and super quick getting through the line up she had.I didn't love the hours. We were picking up/dropping off on Saturdays and they were only open 9-12 :(