Downers Grove Car Hire

Downers Grove Car Hire

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Pick-up
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Downers Grove car hire information

Pick-up location Downers Grove
Hire locations 5

Downers Grove car hire reviews and directory

Rated no. 1
Enterprise
enterprise
Best rated
9,4 Excellent (2 reviews)
2 locations in Downers Grove
Enterprise
Locations in Downers Grove
1420 Ogden Ave
+1 630 968 5800
7411 Lemont Road
+1 630 719 0110
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 7.0
Recent reviews
9,2 Excellent
Nov 28 2018
Always great
Pros: I rent quite often and The people at this branch have always treated me great..
Cons: Price
9,6 Excellent
Aug 12 2019
Pros: Staff was friendly, and took time to explain a couple questions I had. Very satisfied with car Nissan Maxima. Clean Car when received.
Cons: Maybe a better outside markings for rental pickups & rental returns. Location inside could of been cleaner.
Rated no. 2
Budget
budget
7,3 Good (3 reviews)
1 location in Downers Grove
Budget
Locations in Downers Grove
1340 Ogden Avenue
+1 630 964 5233
  • 6.7
  • 8.7
  • 8.0
  • 6.0
  • 7.3
Recent reviews
3,2 Mediocre
Sep 7 2016
Nonexistent service. These people are not business
Pros: Nada
Cons: The office is shabby. Not professional. Not welcoming. I was left alone in the lobby endlessly while the lady who's supposed to provide service was on her cell phone in her office. I just couldn't wait any longer. This was a waste of my time.
8,8 Excellent
Dec 23 2016
Cons: The drop off was confusing they had gone out to lunch but it was already past the time on the door that they said they'd be back and there was no drop box for the keys. luckily the man there was nice and didn't cause a fuss when i returned the keys later on.
10,0 Excellent
Oct 5 2019
Pros: Staff very nice
Cons: N/A
Rated no. 3
Hertz
6,3 Good (5 reviews)
1 location in Downers Grove
Hertz
Locations in Downers Grove
2561 Ogden Avenue
+1 630 960 4697
  • 5.6
  • 5.6
  • 7.6
  • 5.6
  • 7.2
Recent reviews
6,0 Good
May 13 2018
Poor Customer Service at Pick-Up
Pros: The Nissan Rogue was a great ride! The car was clean.
Cons: I arrived on time for pick up and the two female customer service agents were engaging in personal conversation throughout this process. They did not acknowledge me right away and just ignored me as I stood there waiting for a proper greeting, which I never received. The one with the visible tattoos ended up processing my order after they passed me back and forth. She told me that I was lucky because they only had one car left. Really? I had a reservation made well in advance. She uses her long nail to awkwardly tap on the keyboard which is comparable to fingernails on a chalkboard. The agent takes me to the car, which is parked in the rear of the building and begins to takes pictures. I open the door and the smell of smoke is so strong that I make a face. I told her that this is not going to work. She grumbles and grabs the keys from me and has me follow her back inside, informing other employees along the way that she will be late for her training session and that they better not make her stand up and do "I'm a Little Teapot" because it's not her fault. She announces to the staff that that I do not like the vehicle and whines out-loud that it's too smoky. One of the reasons I rented from Hertz was because they have a no-smoking policy, should I be blamed for them not cleaning the car properly? She goes back to the computer and says to the other female agent that she will be late for the meeting and continued a personal conversation. This agent is not smiling, is not making eye contact, is not engaged in ME. She then loudly tells me that the only car she has left has zero gas in it and I could wait while they fill it or take it as it is and return it with no gas. I need to get on the road, take the car with gas vapors just enough to get me to the gas station. She says to the male manager that I need a car that isn't smoky. She made me feel like the most unimportant customer she has ever had. When I returned the car several days later, I asked the male agent if he was the manager. He said he was and I told him my story as her processed my return. He asked "What would you like me to do for you?" I told him to train his employees better, paid the bill and left. He was not genuine either. I do not recommend this location.
3,6 Mediocre
Apr 5 2016
Pros: The price
Cons: That i absolutely got what i paid! This car smelles like something died in it! It was covered in stains! It didn't even have cruise contol or a decent radio.
4,0 Okay
Jul 23 2016
Lost hours of our vacation because the Car locked
Pros: Only thing we liked was that hertz had a mini van to rent
Cons: Only one person working the location. Took over an hour to rent and over 30 min to drop off. The car was nasty so I had to clean it before we even used it. During out vacation the car locked us out in a parking lot when it was over 100 degrees. Took about 4 hours before finally a tow truck driver broke into the car. He even said he has never heard of the key also not working. I should say we had the key fab. So when we took the key out and put it in the door it also didn't work. We have tried calling the regional manager of Downers Grove and he won't call us back. When we talked to him the second time he forgot who we were. I would never rent from this company again. Such poor service for using hertz the first time.
9,6 Excellent
Jul 30 2017
Pros: I appreciated the ease in making the arrangements to rent the car. Staff was very pleasant.
8,4 Excellent
Mar 10 2018
Most Effective check-out process
Pros: Hertz Rental handles check-in & check-out process extremely effective: no line waiting, paper to fill, Qs to answer, etc. I got a Jeep SUV which is a plus while I ordered mid-size. It helps safety drive during heavy snow weather.
Cons: One of (Jeep Compass') 4 tires has problem. It leaks air after certain distance drive. The icon light up when we picked up and the attendant pumped air for us, so icon disappeared. However it did not resolve the real problem. The tire leaks air every so often. We had to fill air frequently during the 3 weeks and 10 days rental.
Avis
avis
1 location in Downers Grove
Avis
Locations in Downers Grove
1340 Ogden Avenue
+1 630 852 3659
10 travellers who hired a car in Downers Grove gave the car agency they used an average rating of 7,2

Car hire locations in Downers Grove

When to book a hire car in Downers Grove

Average daily price per month
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Top tips for hiring a car in Downers Grove

  • Book your car hire in Downers Grove at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Downers Grove

What is the best car hire agency in Downers Grove?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Downers Grove are Enterprise (8,5, 12813 reviews), Avis (10,0, 1 reviews), and Budget (8,0, 5 reviews).

How can I find a car hire near me in Downers Grove?

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