Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
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Pick-up truck |
2 locations in Chiefland
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10,0 Wonderful
Nov 2021
8,0 Very Good
Apr 2021
Cons:
Everything was fine except they close at noon on Sat and didn't let us know until I called to confirm. We had high anxiety to get there on time. There were many people that didn't get their car. Thank God I callef.10,0 Wonderful
Apr 2021
Pros:
The staff is amazing! Great bunch! They always make it very hassle free at this location!!!Cons:
Absolutely nothing.4,0 Mediocre
Mar 2021
Pros:
Overall unhappyCons:
The suv we reserved was not available no one called us beforhand paid the price of a suv for a car, car was not cleaned at all customer service was not good6,0 Okay
Sep 2020
Cons:
I almost lost on a car, because I wasn't within the hour, but didn't get a cal. Every other car rental calls as a courtecy.10,0 Wonderful
Aug 2020
Pros:
Quick and easyOne location in Chiefland
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2,0 Poor
Jun 2018
Pros:
NothingCons:
The fact that I reserved a VAN and was told at the 11th hour that they didn’t have one and they were giving me an SUV which didn’t work for me. If I wanted an SUV, I would have reserved an SUV. My reservation was for a VAV for a reason. Terrible experience.9,2 Wonderful
Jun 2018
Cons:
Need signs inside hotel for counter location... Don’t expect to find sign on counter-b back in 10 minutes Instead of saying sorry, he wanted to debate! We are not college students, we are retired locals!2,0 Poor
Mar 2018
Pros:
NothingCons:
They gave my car away because I showed up more than 2 hours after my original reservation. My flight was late and they didn’t seem to care. No other cars were available. I was inconvenient and had to make other arrangements which cost me more money5,2 Fair
Feb 2018
Pros:
the office guy made short work of the paperworkCons:
Car was filthy on the outside, had been sitting for weeks it looked like. Trunk hadn't been cleaned, much debris2,0 Poor
Dec 2017
Cons:
I made the reservation for 3pm pick up at the Hilton, Budget location in Gainesville, FL. The reservation was cheaper than picking up at the Gainesville Airport. When I arrived, the desk was closed. I feel like I should not have been able to make a reservation for a time the desk would not be open. I called Budget and spoke to a representative that was able to move my reservation to the Gainesville Airport and confirmed that they had a car available. This was going to be $40 more expensive, but as we were without options, we agreed. We drove 20 minutes to the airport only to be told by the Budget representative that they had no cars and that he "didn't know what to tell me". I asked if there was anything else I could do, and that the Budget rep on the phone had confirmed that there was a car for me, to which he replied again, "I don't know what to tell you." I ended up walking counter to counter at the airport and asking for cars. I ended up having to pay twice as much as my original reservation for a car with your competitor. This could not have been a more negative experience.7,2 Good
Aug 2017
Pros:
All 4 low so not checked. Bottles left in car so not indpectedCons:
See above4 locations in Chiefland
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10,0 Wonderful
Nov 2020
Pros:
YesCons:
Nothing10,0 Wonderful
Jan 2017
Pros:
EZ & fast10,0 Wonderful
Aug 2016
Pros:
Great counter service. Good price. Clean new car. No problems.5,2 Fair
Jun 2020
Pros:
NoCons:
Car had no spare tire, tire blew up were on hold on 4 different phones at same time, nobody answer, stranded in the middle of nowhere. After 5 hours standed had to take a lift from 429 to Gainesville (1hr 45 min) $179.00. Didn't get my deposit back. Spoke to a Manager (he even spelled his name for me) when my husband and son went to give the keys back, nobody knew the Manager. No papaerwork at all, blaming COVID-19 for this.One location in Chiefland
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4,0 Mediocre
Apr 2021
Cons:
Long line to rent, car smelled like pee2,0 Poor
Nov 2017
Cons:
They charged the wrong price. Different than what I agreed to8,0 Very Good
Aug 2017
Pros:
The car was affordable. The gentleman we picked the car up from, while not outgoing, got the job done. The back seat was a little cramped, but it wasn't considered a "luxury car," so I guess that was to be expected.Cons:
There was a faint odor of cigarettes in the car.2,0 Poor
Aug 2017
Cons:
I was not informed that Avis does not accept debit cards, so I got no car and therefore almost lost my flight to Brazil.2,0 Poor
Jun 2017
Pros:
Reserved through Kayak but there were no cars available when I got to the location. Person behind the desk said it was the darn internet's fault.Cons:
See above9,6 Wonderful
Jun 2017
Cons:
One tire was at 28 lbs..not in the 40's...gas tank was not on full but it all worked out & the orlando team was excellentOne location in Chiefland
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8,0 Very Good
Apr 2017
Pros:
Easy to use10,0 Wonderful
Feb 2017
Pros:
The young man who greeted me in Gainesville aiport was very professional and personable, nice way to start a journey.8,4 Very Good
Jan 2017
Pros:
Reserved and received the product and service as requested, making me a satisfied customer.10,0 Wonderful
Jan 2017
Pros:
Easy pickup and drop off. Super friendly service. Super nice car.6,4 Okay
Jan 2017
Pros:
Loved backup cameraCons:
Counter closed at pickup. Had to go to the sister counter where there was a big line and it took forever. No one seemed to know what was going on and seemed to be in no hurry to get any of us out of there. They were friendly tho. Then drop off at PBI very poorly marked. Plus I thought the rate was high.10,0 Wonderful
Nov 2016
Pros:
Best Customer Service. Have not seen a Happy Smile at 8:00a.m. LIKE that in years. Everything was perfecto. Will be using Alamo as my go-to from now on.Cons:
NothingOne location in Chiefland