Cons:Made a reservation on kayak but there were no cars available when we arrived to pick up the car. Did not get a car! Waste of time and money I will not use kayak for car reservations
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Cons:I submitted a reservation on line. The day of pick up they said they have no cars.
Pros:Convenient to home. What we reserved was there and ready when we needed it.
Cons:Had hoped a staff person could have followed us home at pickup (a mile away).
Pros:Nothing. Tried to have them accommodate our schedule. They would not. Ended up renting from budget.
Cons:They should be able to rent cars later then 5pm.
Cons:They did not have the vehicle we reserved and did not offer us another option.
Pros:Everything went smoothly with staff and vehicle. Original request upgraded and vehicle was clean and great to drive.
Pros:Easy to drop off car in an Avis spot outside the terminal, and then proceed to Avis desk inside to quickly complete the process.
Pros:Very quick, courteous, efficient service. I had my car rented before the baggage came out on the baggage claim across from the car rental area. Very convenient process.
Cons:This isn't Avis. It is a company that uses Avis' name and I was unable to change a reservation because their lazy asses were closed all weekend. I called Avis for customer service and they had no record of the rental. BECAUSE this isn't AVIS. This is fraud and I will never use Kayak or that rental service again.
Pros:Easy turn in.
Cons:Would have appreciated a ride back to where we needed to go.