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Pros:They are friendly.
Cons:It could be better if there was someone there when I returned my car yesterday.
Pros:The personal help us but they dont have enought cars
Cons:Check the availabilty of the cars
Cons:I called to confirm reservation 3 hours before pick up, they stated "we don't know if we will have a truck for you" ... they mentioned they would call me at 4 to tell me they didn't have a truck available for me. Only giving me an hour to "find something myself" before everyone else closed at 530. Horrible. Good thing I took the time to call them.
Cons:If the vehicle I reserved had actually been available. Not having to pay more money for an upgraded car
Pros:They did not have any cars
Cons:If they had. A car to rent
Pros:nothing ! the whole experience was horrible and will never rent from hertz again
Cons:I rented a vehicle .. called to confirm the day of only to be told they had no vehicle for me . and the way it was handled by the manager was horrible ! very unprofessional.
Pros:I liked everything...customer service was awesome...Ryan was super nice...short time for pick up and drop off
Cons:Nothing to do with Enterprise that I disliked.
Pros:I booked @ one Enterprise location & asked to pick up at a different Enterprise location much closer to me & the additional drivers. My request was fulfilled. That is excellent customer service!
Pros:Nope never again I will use kayak or enterprise. The service was bad and the cost of the car was not what they quoted us.
Cons:The pricing and the customer service was the worst. Avis car rental is better and you pay what you see on the reservation.
Pros:The computer was down at the pickup but in order not to hold us back, the customer assistant manager took down our details all on paper.
8,4 Very Good
Pros:Dropped was very delayed
Cons:Location didn't have a drop box