Augusta car hire

Augusta car hire

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Augusta, ME, United States
Oct 7 — Oct 14
Same drop-off
Augusta, ME, United States
Fri 7/10
Noon
Fri 14/10
Noon
Driver's age:

Augusta car hire information

Pick-up locationAugusta
Hire locations3
Airport locations2

Cheap car hire in Augusta

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Compact
Intermediate
Standard
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Augusta car rental reviews and directory

Hertz

5,9

Best rated

Cleanliness

8.9

Comfort

8.9

Pick-up/Drop-off

5.9

Value for money

5.9

2 locations in Augusta

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Locations in Augusta

1120 Center Street

+1 207 784 2001

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
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75 Airport Road

+1 207 621 8116

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
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Reviews

10,0 Excellent

Jun 2017

KAYAK

Pros:

I liked everything...ease of pick-up and return, courtesy of agents, and the car itself, which was perfect.

Cons:

There wasn't anything I disliked.

3,6 Mediocre

Jan 2017

KAYAK

Cons:

When we picked the car up, it had no washer fluid in it at all. The weather was snowy and there was dirt from the roads, making the car dangerous to operate until we were able to find a gas station to fill it up on our own (it took the entire gallon of washer fluid; tank was bone dry when we got the car).

2,0 Mediocre

Dec 2016

KAYAK

Pros:

Positives- They answered the phone and were willing to talk to me the next day when I called to complain. They weren't willing to help me in any way, but they were willing to talk and explain the situation.

Cons:

Negatives- It's a long story, but the one sentence summary is I never even got to rent my car and had to take a $100 cab to Camden. I would not recommend using Hertz. I was scheduled to arrive just after 6 on a Cape Air flight. I indicated in the reservation that I'd be there at 6, because I've never before encountered a situation where it was crucially important to be right on the nose in that department. However, I also didn't include my flight info in the reservation. That part is my fault and apparently if I had done that, this could have been avoided. Still, I'm pissed about how everything transpired. The flight was late and landed at 7. I get off the plane and immediately see that the Hertz desk is closed. I check online and see that they close at 6. That's a problem. I check with the Cape Air desk--they say that a different Cape Air employee probably has the keys. When there's an after-hours pickup, that's how it's handled. Great. I check with that person--nope, sorry, no keys were left with her today. Oof. I try calling Hertz's national 1-800 number to get help. That's 10 minutes I'd rather have spent doing anything else. Totally worthless. I leave an angry note on the Hertz desk asking them to call me the next day and get a cab. (As an aside, Cape Air helped me get that cab, and they were really helpful about it. I really appreciated that.) It cost $100 to get to my destination, Camden, plus I no longer had a car to use to get around Camden during my stay. I didn't get a call from Hertz in the morning, of course, so I waited until the afternoon and called them. They did acknowledge they saw the note and apologized for not calling back. They said that because I didn't include my flight info (my fault, I acknowledge) in the reservation and had scheduled it for a time when they were open, they didn't leave the keys with the Cape Air people because they "thought it was an in-town reservation." First of all, how many reservations from non-Cape Air passengers do they get? I doubt it's very many. More importantly though, I had said I'd be there at 6 in the reservation, and they close at 6. They said if I had indicated I'd be there at 7, the reservation would have told me they'd be closed and would have required me to input flight info. That makes sense, but why doesn't the reservation require that if you say you'll be there literally at the minute they close? That's more of a Hertz corporate complaint than a complaint about this location, but still. What a dumb system. The reservation didn't even have the location's hours on it. How hard would it have been for them to print a contract and leave the keys with Cape Air, assuming I'd be on that late flight? Probably not very hard, and if I had no-showed (which could happen whether I'm an in-town rental or I'm on Cape Air and missed my flight), I'm sure they could have just canceled the contract. Instead they did nothing, and I was left holding the bag.

10,0 Excellent

Oct 2016

KAYAK

Pros:

I saw the manager (I think his name was Andy) run to get every car so the customers didn't have to wait which really surprised and impressed me. that meant my total wait time to get the rental car was minimum. They drive me to where I needed to go without complaint and I just felt like a well taken care of customer with the staff.

Cons:

Nothing. I've been to Hertz before in CA that didn't fill the tank up all the way which was annoying to try to match but I was happy and relieved that the tank was totally full when I picked the car up in Augusta.

10,0 Excellent

Apr 2022

KAYAK
Accommodation and value

1,9 Horrible

Sep 2021

KAYAK
Do not, I repeat, do not fly into Augusta State Airport or ever rent a car from Hertz there. Fly into Bangor and rent a car there. When I booked my Hertz car, they stated they were open 9am-Noon on Saturdays. I called them and confirmed this. I returned at 11am today, 9/18, for my 2pm flight to Boston to discover that they were now closed and I would be charged two more rental days when they reopen on Monday. Don't get ripped off like I did. Avoid this airport and Hertz especially.

10,0 Excellent

Jun 2017

KAYAK

Pros:

I liked everything...ease of pick-up and return, courtesy of agents, and the car itself, which was perfect.

Cons:

There wasn't anything I disliked.

3,6 Mediocre

Jan 2017

KAYAK

Cons:

When we picked the car up, it had no washer fluid in it at all. The weather was snowy and there was dirt from the roads, making the car dangerous to operate until we were able to find a gas station to fill it up on our own (it took the entire gallon of washer fluid; tank was bone dry when we got the car).

2,0 Mediocre

Dec 2016

KAYAK

Pros:

Positives- They answered the phone and were willing to talk to me the next day when I called to complain. They weren't willing to help me in any way, but they were willing to talk and explain the situation.

Cons:

Negatives- It's a long story, but the one sentence summary is I never even got to rent my car and had to take a $100 cab to Camden. I would not recommend using Hertz. I was scheduled to arrive just after 6 on a Cape Air flight. I indicated in the reservation that I'd be there at 6, because I've never before encountered a situation where it was crucially important to be right on the nose in that department. However, I also didn't include my flight info in the reservation. That part is my fault and apparently if I had done that, this could have been avoided. Still, I'm pissed about how everything transpired. The flight was late and landed at 7. I get off the plane and immediately see that the Hertz desk is closed. I check online and see that they close at 6. That's a problem. I check with the Cape Air desk--they say that a different Cape Air employee probably has the keys. When there's an after-hours pickup, that's how it's handled. Great. I check with that person--nope, sorry, no keys were left with her today. Oof. I try calling Hertz's national 1-800 number to get help. That's 10 minutes I'd rather have spent doing anything else. Totally worthless. I leave an angry note on the Hertz desk asking them to call me the next day and get a cab. (As an aside, Cape Air helped me get that cab, and they were really helpful about it. I really appreciated that.) It cost $100 to get to my destination, Camden, plus I no longer had a car to use to get around Camden during my stay. I didn't get a call from Hertz in the morning, of course, so I waited until the afternoon and called them. They did acknowledge they saw the note and apologized for not calling back. They said that because I didn't include my flight info (my fault, I acknowledge) in the reservation and had scheduled it for a time when they were open, they didn't leave the keys with the Cape Air people because they "thought it was an in-town reservation." First of all, how many reservations from non-Cape Air passengers do they get? I doubt it's very many. More importantly though, I had said I'd be there at 6 in the reservation, and they close at 6. They said if I had indicated I'd be there at 7, the reservation would have told me they'd be closed and would have required me to input flight info. That makes sense, but why doesn't the reservation require that if you say you'll be there literally at the minute they close? That's more of a Hertz corporate complaint than a complaint about this location, but still. What a dumb system. The reservation didn't even have the location's hours on it. How hard would it have been for them to print a contract and leave the keys with Cape Air, assuming I'd be on that late flight? Probably not very hard, and if I had no-showed (which could happen whether I'm an in-town rental or I'm on Cape Air and missed my flight), I'm sure they could have just canceled the contract. Instead they did nothing, and I was left holding the bag.

10,0 Excellent

Oct 2016

KAYAK

Pros:

I saw the manager (I think his name was Andy) run to get every car so the customers didn't have to wait which really surprised and impressed me. that meant my total wait time to get the rental car was minimum. They drive me to where I needed to go without complaint and I just felt like a well taken care of customer with the staff.

Cons:

Nothing. I've been to Hertz before in CA that didn't fill the tank up all the way which was annoying to try to match but I was happy and relieved that the tank was totally full when I picked the car up in Augusta.

1 out of 2

Enterprise

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

4 locations in Augusta

Show locations

Locations in Augusta

1040 Center Street

+1 207 783 7001

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
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171a State St

+1 207 623 1855

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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270 Kennedy Memorial Dr

+1 207 877 6601

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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378 Bath Rd

+1 207 882 8393

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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Reviews

9,6 Excellent

Oct 2017

KAYAK

Pros:

Deliv ring from ship to car rental place

Cons:

Only one worker and she was so swamped that drop off was long wait until she said just leave key and she would do it and stay after hours to check us in. It was no her fault. She did ev rethink as fast and quick just 6 people checking in cars and getting back to ship was a nightmare for her. Company should provide more workers the few days cruise ship is in port.

10,0 Excellent

Dec 2016

KAYAK

Pros:

I like the car and i loved the personal assistance! They came and picked me up and was very pleasant. When i took the car back the costumer service was excellent!

10,0 Excellent

Oct 2016

KAYAK

Pros:

Nice SUV with adjustable seats, connectivity and comfortable overall. Good price from Kayak/Enterprise at the last minute.

Cons:

Would have preferred economy car with better gas mileage.

10,0 Excellent

Feb 2016

KAYAK

Pros:

very personable staff!

9,6 Excellent

Oct 2017

KAYAK

Pros:

Deliv ring from ship to car rental place

Cons:

Only one worker and she was so swamped that drop off was long wait until she said just leave key and she would do it and stay after hours to check us in. It was no her fault. She did ev rethink as fast and quick just 6 people checking in cars and getting back to ship was a nightmare for her. Company should provide more workers the few days cruise ship is in port.

10,0 Excellent

Dec 2016

KAYAK

Pros:

I like the car and i loved the personal assistance! They came and picked me up and was very pleasant. When i took the car back the costumer service was excellent!

10,0 Excellent

Oct 2016

KAYAK

Pros:

Nice SUV with adjustable seats, connectivity and comfortable overall. Good price from Kayak/Enterprise at the last minute.

Cons:

Would have preferred economy car with better gas mileage.

10,0 Excellent

Feb 2016

KAYAK

Pros:

very personable staff!

1 out of 2

Easirent

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

2 locations in Augusta

Show locations

Locations in Augusta

Augusta State Airport

Opening times not available

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Waterville Robert Lafleur Airport

Opening times not available

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Filters

No reviews available

21 travellers who hired a car in Augusta gave the car agency they used an average rating of 5,9

Car hire locations in or near Augusta

When to book a car hire in Augusta

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Augusta

  • Book your car hire in Augusta at least 3 weeks before your trip in order to get a below-average price

FAQs about hiring a car in Augusta