Auburn Hills car hire

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Auburn Hills, MI, United States
Jan 25 — Feb 1
Same drop-off
Auburn Hills, MI, United States
Tue 25/1
Tue 1/2
Driver's age:

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Auburn Hills car hire information

Pick-up locationAuburn Hills
Hire locations1

Auburn Hills car hire reviews and directory

Rated no. 1
Best rated
9.3 Excellent (18 reviews)
6 locations in Auburn Hills
Locations in Auburn Hills
  • 9.2
  • 9.5
  • 9.3
  • 9.4
  • 9.3
Recent reviews
10.0 ExcellentAug 17 2021
The experience is the best I’ve had with a rental car company. In particular, the staff seemed particularly interested in treating me like person, rather than a nameless customer.
10.0 ExcellentJul 4 2020
The staff was very helpful, and answered the multiple questions I had.
10.0 ExcellentApr 4 2020
Simple, self explanatory, friendly.I could think of absolutely nothing! If was truly a pleasant experience!
5.2 OkayMay 21 2019
Car was niceThe car smelled like cigarettes and took forever to drop off. Sat in the enterprise lobby for 15 minutes before I saw an employee.
10.0 ExcellentJul 27 2018
Did not like that I had to go to another Enterprise location to return the car. I needed a ride home and they no longer take people home after a certain distance. This has changed since November, 2017. Since the other location is actiually closer to me, I will use that one for my next rental. The customer service has always been terrific when renting a vehicle from Enterprise and will continue to use them. I rent a car once or twice a year.
10.0 ExcellentDec 31 2017
Love itThe ride was pretty goodSeemed like I had to fill up a lot
7.6 GoodDec 30 2015
The car's technology features.We wanted a mini van and instead were given a suv. Didn't have leg space for back two rows and very little storage space in back. It's meant for 5 seater, not 7.
10.0 ExcellentDec 24 2015
Easy. Quick service and gave me a run down of what we were charged for. 10/10 in my book.
Rated no. 2
7.2 Good (1 review)
1 location in Auburn Hills
Locations in Auburn Hills
  • 4
  • 6
  • 8
  • 10
  • 8
Recent reviews
7.2 GoodJun 28 2016
It go the 5 of us from Michigan to Tennessee and back fairly easyI was told I would be renting a Ford Transit got a Chevy Express, which had less leg room for the driver. Being 6' tall with bad knees, it was a tough ride without enough room to stretch my legs out. There was food, wrappers and plastic silverware under the very rear seat. I vacuumed it out before I returned it and it was cleaner than when I picked it up
Rated no. 3
6.9 Good (10 reviews)
1 location in Auburn Hills
Locations in Auburn Hills
  • 6.6
  • 7.4
  • 7.2
  • 6.8
  • 6.8
Recent reviews
10.0 ExcellentJul 20 2021
Great service!
4.0 OkayMay 14 2021
I could’ve been provided a car with the proper amount of air in each tire. It would be nice if more than one employee was working at a time.
2.0 MediocreJan 19 2019
Staff was extremely rude and not helpful in my situation. I was unaware of a $200 hold and the need to always use a credit card and not a debit card. I don’t use credit.The situation would have been resolved if the staff had been courteous and helpful. I understand the need to use credit, but I didn’t need to be made to feel the way that I did. I will never use Hertz again!
10.0 ExcellentNov 11 2018
The SUV was in perfect condition.The SUV was clean and full of gas. The people walked me thru the operation of the vehicle and reconfigured the seats for me. I had purchased insurance thru Kayak and it was accepted without question. Overall it was an excellent experience.
10.0 ExcellentFeb 10 2018
New car!Free upgrade to suv in snow was awesomeNothing
5.2 OkayOct 29 2017
Poor customer serviceThe carIt wasn't clean
10.0 ExcellentJul 24 2017
Great Experience!We had a great experience. Pick up and drop off was fast. Price was excellent. Everyone was friendly. Would definitely rent through them again.Everything was great!
7.2 GoodJul 6 2017
Hertz car rentalPick up was easy. The drop of was somewhat difficult. It was a holiday and nobody was at the counter. The main problem was lack of parking space. The exterior of the car was not very clean.Lack of parking space at the time of drop off.
2.0 MediocreJan 29 2017
Customer service worst everNothingCustomer service was rude, impolite and very un appreciative of our business
Rated no. 4
6.7 Good (19 reviews)
2 locations in Auburn Hills
Locations in Auburn Hills
  • 6.7
  • 7
  • 6.7
  • 7.1
  • 6.5
Recent reviews
2.0 MediocreDec 1 2021
The price and vehicle were great. They would not take a debit card or cash. They were only willing to accept a major credit card. I don't use credit cards. How am I supposed to even rent a car?
8.0 ExcellentApr 12 2021
Check-in and drop-off was quick and easy.I did not notice until later but one of the tires was bald and needed to be replaced. This was very dangerous. I also noticed that one of the tires had already been replaced. The other tire should have been replaced at the same time. Other than that it was a good experience. I will likely rent from them again.
4.4 OkayMar 26 2020
Car was clean from pickup location.Customer service was extremely poor. Unfriendly people on the phone. No employee empowerment. No help during these difficult times. No chance I’ll use them again.
2.0 MediocreJun 20 2019
Nothing! The car was never available and the location did not txt me like they said to alert me it might have been ready. The Troy location was terrible!The conscientiousness of the office staff was abhorrent. There was no attention to detail, and they did not do what was promised. As a result, I had to drive 45 minutes to the airport on Sunday afternoon to get a car there. Unacceptable!
10.0 ExcellentJun 18 2018
Had a terrific carFree upgrade from a SUV to a Pacifica...was great to take on a long camping trip.
7.6 GoodMay 3 2018
seemed like a quick clean job. slop in the cup area, not vacuumed really well.
2.0 MediocreJan 2 2018
They closed earliEven though I was able to reserve a car for pickup st 12 noon, they closed their office early that day at 12 noon- so they were closed when I arrived shortly after noon.
8.0 ExcellentSep 21 2017
Got bigger car for same price.Nothing
2.0 MediocreMar 12 2017
The car smelled pretty bad.
5.2 OkayMay 30 2016
KAYAK screwed up according to BudgetI reserved a Cargo van to move belongs and when I showed up to the Budget lot they had a 12 passenger van for me! Try moving boxes around 12 seats! It didn't work. Budget says the reservation was for a Transit van without specifying the type while my KAYAK reservations clearly said Cargo van.
48 travellers who hired a car in Auburn Hills gave the car agency they used an average rating of 7,7

Car hire locations in or near Auburn Hills

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Top tips for hiring a car in Auburn Hills

  • Book your car hire in Auburn Hills at least 1 day before your trip in order to get a below-average price
  • Economy car hires in Auburn Hills are around 30% cheaper than other car types, on average

FAQs about hiring a car in Auburn Hills