Here is why travellers choose KAYAK
Save 47% or moreCompare multiple travel sites with one search.
Free to useThere are no hidden charges or fees
Filter your dealsFilter by car type, brand and more. Instantly customise your results.
Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.
|Pick-up location||Auburn Hills|
Show reviews that mention
Pros:The staff was very helpful, and answered the multiple questions I had.
Pros:Car was nice
Cons:The car smelled like cigarettes and took forever to drop off. Sat in the enterprise lobby for 15 minutes before I saw an employee.
Pros:Did not like that I had to go to another Enterprise location to return the car. I needed a ride home and they no longer take people home after a certain distance. This has changed since November, 2017. Since the other location is actiually closer to me, I will use that one for my next rental. The customer service has always been terrific when renting a vehicle from Enterprise and will continue to use them. I rent a car once or twice a year.
Pros:The ride was pretty good
Cons:Seemed like I had to fill up a lot
Pros:The car's technology features.
Cons:We wanted a mini van and instead were given a suv. Didn't have leg space for back two rows and very little storage space in back. It's meant for 5 seater, not 7.
Pros:Easy. Quick service and gave me a run down of what we were charged for. 10/10 in my book.
Cons:I could’ve been provided a car with the proper amount of air in each tire. It would be nice if more than one employee was working at a time.
Pros:Staff was extremely rude and not helpful in my situation. I was unaware of a $200 hold and the need to always use a credit card and not a debit card. I don’t use credit.
Cons:The situation would have been resolved if the staff had been courteous and helpful. I understand the need to use credit, but I didn’t need to be made to feel the way that I did. I will never use Hertz again!
Pros:The SUV was clean and full of gas. The people walked me thru the operation of the vehicle and reconfigured the seats for me. I had purchased insurance thru Kayak and it was accepted without question. Overall it was an excellent experience.
Pros:Free upgrade to suv in snow was awesome
Cons:It wasn't clean
Pros:We had a great experience. Pick up and drop off was fast. Price was excellent. Everyone was friendly. Would definitely rent through them again.
Cons:Everything was great!
Pros:Car was clean from pickup location.
Cons:Customer service was extremely poor. Unfriendly people on the phone. No employee empowerment. No help during these difficult times. No chance I’ll use them again.
Cons:Even though I was able to reserve a car for pickup st 12 noon, they closed their office early that day at 12 noon- so they were closed when I arrived shortly after noon.
8,0 Very Good
Cons:Long wait for the shuttle at the drop off location to DTW terminal.
8,0 Very Good
Pros:It go the 5 of us from Michigan to Tennessee and back fairly easy
Cons:I was told I would be renting a Ford Transit got a Chevy Express, which had less leg room for the driver. Being 6' tall with bad knees, it was a tough ride without enough room to stretch my legs out. There was food, wrappers and plastic silverware under the very rear seat. I vacuumed it out before I returned it and it was cleaner than when I picked it up