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Pick-up location | Auburn Hills |
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Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
5 locations in Auburn Hills
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Reviews
10,0 Wonderful
Jul 2020
Pros:
The staff was very helpful, and answered the multiple questions I had.5,2 Fair
May 2019
Pros:
Car was niceCons:
The car smelled like cigarettes and took forever to drop off. Sat in the enterprise lobby for 15 minutes before I saw an employee.10,0 Wonderful
Jul 2018
Pros:
Did not like that I had to go to another Enterprise location to return the car. I needed a ride home and they no longer take people home after a certain distance. This has changed since November, 2017. Since the other location is actiually closer to me, I will use that one for my next rental. The customer service has always been terrific when renting a vehicle from Enterprise and will continue to use them. I rent a car once or twice a year.10,0 Wonderful
Dec 2018
Pros:
The ride was pretty goodCons:
Seemed like I had to fill up a lot7,6 Good
Dec 2016
Pros:
The car's technology features.Cons:
We wanted a mini van and instead were given a suv. Didn't have leg space for back two rows and very little storage space in back. It's meant for 5 seater, not 7.10,0 Wonderful
Dec 2015
Pros:
Easy. Quick service and gave me a run down of what we were charged for. 10/10 in my book.2 locations in Auburn Hills
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Reviews
4,0 Mediocre
May 2021
Cons:
I could’ve been provided a car with the proper amount of air in each tire. It would be nice if more than one employee was working at a time.2,0 Poor
Jan 2019
Pros:
Staff was extremely rude and not helpful in my situation. I was unaware of a $200 hold and the need to always use a credit card and not a debit card. I don’t use credit.Cons:
The situation would have been resolved if the staff had been courteous and helpful. I understand the need to use credit, but I didn’t need to be made to feel the way that I did. I will never use Hertz again!10,0 Wonderful
Nov 2018
Pros:
The SUV was clean and full of gas. The people walked me thru the operation of the vehicle and reconfigured the seats for me. I had purchased insurance thru Kayak and it was accepted without question. Overall it was an excellent experience.10,0 Wonderful
Feb 2018
Pros:
Free upgrade to suv in snow was awesomeCons:
Nothing5,2 Fair
Oct 2017
Pros:
The carCons:
It wasn't clean10,0 Wonderful
Jul 2017
Pros:
We had a great experience. Pick up and drop off was fast. Price was excellent. Everyone was friendly. Would definitely rent through them again.Cons:
Everything was great!One location in Auburn Hills
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Reviews
2,0 Poor
Aug 2022
4,4 Mediocre
Mar 2020
Pros:
Car was clean from pickup location.Cons:
Customer service was extremely poor. Unfriendly people on the phone. No employee empowerment. No help during these difficult times. No chance I’ll use them again.2,0 Poor
Jan 2018
Cons:
Even though I was able to reserve a car for pickup st 12 noon, they closed their office early that day at 12 noon- so they were closed when I arrived shortly after noon.8,0 Very Good
Apr 2016
Cons:
Long wait for the shuttle at the drop off location to DTW terminal.2,0 Poor
May 2023
8,0 Very Good
Feb 2022
One location in Auburn Hills
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Reviews
7,2 Good
Jun 2016
Pros:
It go the 5 of us from Michigan to Tennessee and back fairly easyCons:
I was told I would be renting a Ford Transit got a Chevy Express, which had less leg room for the driver. Being 6' tall with bad knees, it was a tough ride without enough room to stretch my legs out. There was food, wrappers and plastic silverware under the very rear seat. I vacuumed it out before I returned it and it was cleaner than when I picked it upOne location in Auburn Hills
Most popular car type | Mini |
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