8,4 Very Good
Pros:Staff was very helpful and was able to answer questions that we had due to poor weather.
Pros:Pick-up and drop off were quick.
Cons:I did book a small car, but they originally offered the lowest possible car. I had to upgrade to get something with, what I would consider,standard features and that I would want to drive.
Pros:Wouldn't accept my emerald bank card although we had a reservation for the car.
8,0 Very Good
Pros:Nice staff at Hertz location. Car was comfortable. Car seemed to be well maintained.
Cons:Most of us would always like a less expensive rental.