Alcoa Car Hire

Alcoa Car Hire

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Alcoa car hire information

Pick-up location Alcoa
Hire locations 8
Airport locations 7

Alcoa car hire reviews and directory

Rated no. 1
Alamo
Best rated
8,0 Excellent (76 reviews)
1 location in Alcoa
Alamo
Locations in Alcoa
2055 Alcoa Hwy
+1 844 868 8507
  • 8.0
  • 8.0
  • 8.2
  • 7.8
  • 8.1
Recent reviews
10,0 Excellent
Aug 1 2016
Pickup drop off a breeze, car was great
Pros: All of it
Cons: N/a
10,0 Excellent
Jan 10 2017
Pros: Easy, quick, and a good value for a one way rental.
Cons: Nothing, it was perfect.
8,8 Excellent
Aug 2 2017
Pros: Nice customer service.
10,0 Excellent
Oct 19 2017
Pros: All
Cons: No WiFi password
4,0 Okay
Jun 26 2018
Pros: The people at check in and drop off were friendly
Cons: The car was filthy dirty and really expensive for only 5 hours of driving it
8,0 Excellent
Jul 20 2018
Pretty standard car rental experience, no complaints!
Pros: Pick-up and drop off were easy, service was good, car was relatively clean and ran well. No complaints here.
Cons: Would prefer if the young driver fee could be mitigated with a good driving record or something, it raises the daily charge by almost half.
6,0 Good
Nov 7 2018
Cons: The insurance issue is unclear and makes feel like many companies take advantage on me during the rental process.
2,0 Mediocre
Oct 18 2015
Cons: Wouldn't rent to locals
10,0 Excellent
Nov 6 2015
Kind Professional Efficient
Pros: Helpful customer service attendantna
Cons: NA
2,0 Mediocre
Nov 28 2015
Horrible application by KAYAK
Pros: During the Reservation/Confirmation process, KAYAK failed to inform me that Alamo does NOT accept Debit cards, except under certain circumstances. This could have caused me to become stranded if it were not for Avis accepting my method of payment. Also, your Email survey form would not allow me to CHECK the boxes... if it were possible, I would have selected POOR for all areas. David Jones speakloud.david@gmail.com
Rated no. 2
National
national
10,0 Excellent (1 review)
1 location in Alcoa
National
Locations in Alcoa
2055 Alcoa Hwy
+1 844 868 8508
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10,0 Excellent
Jul 23 2019
Pros: The pickup and drop off process was very quick and easy. We were also given the option for an SUV, which I was thrilled to accept!
Rated no. 3
Enterprise
7,8 Good (21 reviews)
2 locations in Alcoa
Enterprise
Locations in Alcoa
2010 Airport Hotel Dr
+1 833 886 0851
2306 Alcoa Hwy
+1 865 984 8448
  • 7.7
  • 7.9
  • 8.4
  • 7.4
  • 7.8
Recent reviews
10,0 Excellent
Dec 1 2017
Pleasant and efficient
Pros: Prompt friendly service. No pressure to purchase additional insurance or fuel. Clean car. Upgrade. A great experience!
9,6 Excellent
Sep 12 2016
Pros: Friendly staff. Rented a full size car that wasn't available and upgraded at no charge to a suv.
Cons: Initial pick up was slow due to one counter representative that was busy with another customer on the phone.
8,0 Excellent
Oct 11 2016
Pros: Friendly and explain things well, including how to open the gas cap! Front desk clerk was very pleasant. Nice to have a car that had few miles and not smelly!
Cons: The car was so, so clean. Difficult to see out windows since they were filmy inside -- very important for the windows to have good vision!
6,4 Good
Oct 20 2016
Pros: Clean comfortable car
Cons: no CD player.
5,6 Okay
Oct 26 2016
Voucher was denied
Cons: voucher was denied because it was not presented at time of rental. Terms were in teeny-tiny print.
6,0 Good
Nov 5 2016
Cons: We were not given a receipt when we returned the car at the airport.
10,0 Excellent
Nov 9 2016
Pros: All customer service people were friendly, polite and efficient. Pick up and drop off was hassle free. Received free upgrade, car was very clean.
2,0 Mediocre
Jan 7 2017
Absolely TERRIBLE
Pros: I reserved a car online ..speaking to a live person mind you...,perfect time to tell me you don't except debit cards!!!! I arrived tired...to visit my sick aging Dad...to be told oh sorry no debit cards no cash....stuck an hour 1/2 away from my destination... was told it's in the fine print!!!! Really, how F ING hard is it to tell people that up front instead of leaving people stranded????? There was more to this story that I'll share on Facebook and your website as review ...that was just as shocking to me. I will say ThANK YOU to UBER who saved the day!!
10,0 Excellent
Mar 27 2017
Wonderful Grand Dodge Caravan
Pros: We used this vehicle to transport most of our daughter's belongings back to Utah. We were able to fit all her things in this "stow and go" van. The van handled extremely well on the 3 days of driving. The last day of driving I drove over Highway 40 from Denver to Salt Lake City. That is a drive with steep hills and sharp turns, and the packed vehicle was a pleasure to drive. Thank you!
10,0 Excellent
Apr 8 2017
Pros: The return of the vehicle went without a hitch. Completed in less than 5 minutes.
Rated no. 4
Budget
6,8 Good (14 reviews)
1 location in Alcoa
Budget
Locations in Alcoa
2055 Alcoa Highway
+1 865 342 3220
  • 6.9
  • 7.0
  • 7.0
  • 6.6
  • 6.7
Recent reviews
10,0 Excellent
Apr 22 2017
Pros: Remarkable value for our needs!! Nice car too!!
2,0 Mediocre
Jul 13 2019
Pros: They refused to give me the car because I don’t have a credit card
2,0 Mediocre
Oct 18 2015
Terrible
Cons: I would like to give no stars for every category but I have to give 1 apparently for the lowest score. Even 1 star is too generous in my book.
10,0 Excellent
Dec 31 2015
Pros: It was excellent
Cons: N/A
6,0 Good
Jan 4 2016
Meh.
Pros: Was offered a nice car once we finally got one.
Cons: Service staff when picking up the car was nonchalant about the fact that they didn't have a car available for me at the time of my reservation. They said it could be about thirty minutes until they had more cars and didn't apologize. When we were given the go ahead to proceed to the garage where our car was, the gentleman who was doling out keys carried on a lengthy conversation with another gentleman and then said oh you can just go over to the car and leave. Thanks. We rented from Hertz earlier that week and had a much better experience. The person renting to me put me at ease by doing a walk around, checking to make sure my lights worked, helping me adjust my seat, etc.
7,6 Good
Mar 27 2016
Short afternoon car rental
Pros: Ease of renting and returning the car. The car had good gas mileage and room for a compact.
Cons: Everything was fine
2,0 Mediocre
Dec 27 2016
I didn't end up renting from Budget.
Cons: After calling a week in advance about my age and car rental and them okaying everything I got to the rental desk and they wouldn't rent to me and had several issues with the attendant there. We ended up going with Hertz and loved it.
10,0 Excellent
Mar 3 2017
Really Simple Actually
Pros: It was quick to check in, vehicle was ready and quick checking out. Don't know what more to ask for.
10,0 Excellent
Jul 10 2017
Pros: The pickup and drop-off process was very easy at the Knoxville airport. The car was clean and ran very smoothly. We had no problems over a 9-day rental.
Cons: The Malibu has a ridiculously small fuel tank - I will be requesting other full-sized cars for future rentals.
6,0 Good
Jul 27 2017
Cons: Didn't receive he car described in the rental agreement.
Rated no. 5
Avis
6,1 Good (4 reviews)
1 location in Alcoa
Avis
Locations in Alcoa
2055 Alcoa Highway
+1 865 970 2985
  • 6.0
  • 6.0
  • 7.0
  • 6.0
  • 5.5
Recent reviews
8,4 Excellent
Dec 1 2016
There was a problem(and it was fixed)
Pros: Very good service and fixed the problem right away after I asked
Cons: The car smelled like smoke and it looked it was not cleaned at all. I returned back to the airport and they quickly gave me another vehicle. New vehicle was clean but I had to pump air into tires since a few of them had very low pressure. Overall, I was happy with the service but I believe these should be taken are of beforehand.
3,2 Mediocre
Jul 25 2018
Cons: Car was a piece of junk
5,2 Okay
Aug 1 2018
Tired vehicle
Pros: Returning vehicle
Cons: 1) Car had 46K miles and bad wheel bearing or out of balance tire (thud, thud, thud sound). 2) Took forever to get through counter person and then car wasn’t even available in garage so had to wait some more 3) As I drove car away I started noticing sound and decided to “live with it” versus going back through slow process.
7,6 Good
Sep 16 2018
Pros: There were no problems, with the exception of having to wait to get my car.
Cons: A little expensive and I had to wait 30 minutes to get my car. A very poor system in place in Konxville.
Rated no. 6
Payless
5,8 Okay (27 reviews)
1 location in Alcoa
Payless
Locations in Alcoa
2055 Alcoa Highway
+1 865 983 3446
  • 5.4
  • 6.1
  • 6.0
  • 5.5
  • 5.9
Recent reviews
2,0 Mediocre
Dec 3 2015
No cars?!?!?
Pros: nothing
Cons: I had a reservation. They simply stated they had no cars when I got there. No apology, no suggestions, nothing, just "no cars".
8,4 Excellent
Nov 30 2015
Got last car!
Pros: Payless said they never received my booking despite fact that I had a receipt and confirmation number. They were able to find me their last car on Thanksgiving morning so it all worked out. They didn't honor my original booking price so it cost me $25 more. Person at counter was very nice and helpful. Don't know where mistake was made!
2,0 Mediocre
Dec 3 2015
Over sold twice
Pros: Lowest price
Cons: Cars not available since they over sold. This happened twice. If you really need a car don't think it will be there since you reserved it. Reserve only if you want to take chance.
10,0 Excellent
Mar 28 2016
Pros: Was a great experience the representative even stayed late so I could pick up the car after hours.
2,0 Mediocre
Apr 5 2016
A very surreal exeriance
Pros: Nothing
Cons: I arrived in the middle of the day to the Payless counter, where there was no one present. All other companies had one or two employees present and helping customers. The person that works there returned from a smoke break, and proceeded to tell me that I am two hours late (??). Note that this is a location at an airport, so you would expect people to be delayed. He then told me that they were out of compact cars, but he can "give me a really good deal" for a larger car. I asked them to honor the price and reservation that I made, which is what every company always does. He told me that he can't do that since I was two hours late. I asked for his name, and he told me that "they do not give out names". I noted that employees of real rent-a-car companies wear name tags. Suffice to say, I waked away and rented elsewhere. In short the whole experience was right out of a Seinfeld episode (take vs. hold a reservation).
8,8 Excellent
Jul 6 2016
Pros: Overall, very pleased with the rental. Best price, nice, clean, reliable car.
Cons: Someone from Budget had to come over and check us out upon arrival since no-one was at Payless counter (there was a sign at counter instructing us to go to Budget counter for assistance). Had to go to counter for check-in receipt (returning) since parking garage check-in apparatus was not working.
7,2 Good
Aug 24 2016
My Experience
Pros: Good price. Friendly and helpful person checking out. But he worked for another rental company.
Cons: I never met with a Payless Car Rental employee. When I returned my car there was nobody there. They had a sign that they would mail me my receipt. I am traveling for work and will need this for reimbursement. I went to the Payless Car Rental counter at the Phoenix location and I was lucky to have them print out my receipt. Another thing that didn't always bother me but it still was a thing. The car smelled like sweat. Only if I kept the AC on and very cold I wouldn't smell it. But after work when the car was sitting in the sun the smell was strong with that car. Other than that the car was great.
4,0 Okay
Dec 26 2016
nobody home
Pros: Price
Cons: Payless uses other rental company employees to handle all the activities at Knoxville so there are no Payless folks to help with rental or the return
10,0 Excellent
Jan 25 2017
Awesome.
Pros: I booked incorrectly, it was my fault, and when I got there I needed the car and my time constraints were very important. They informed me that the car would probably not be ready for another hour since that's the way I booked it. They, van, said well let's see what else we can do and referred me to another agency that could get me the car right away. I was able to keep the same rate
Cons: I did not like how I booked wrong online. But that was probably my fault :-)
2,0 Mediocre
Feb 13 2017
Cancelled Car Reservation on Arrival
Cons: I was informed since my flight got in at 11am instead of 3p that I would be charged approx. $200 for the rental; which is RIDICULOUS!! I cancelled and rented from Thrifty instead for the same original price I was paying Payless.
Sunnycars
sunnycars
1 location in Alcoa
Sunnycars
Locations in Alcoa
2055 Airport Highway
143 travellers who hired a car in Alcoa gave the car agency they used an average rating of 7,4

Car hire locations in Alcoa

FAQs about hiring a car in Alcoa

What is the best car hire agency in Alcoa?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Alcoa are Alamo (8,7, 6650 reviews), Enterprise (8,5, 12853 reviews), and Avis (7,6, 2253 reviews).

How can I find a car hire near me in Alcoa?

Take a look at our extensive car hire location map to find the best car hire deals near you.