Alcoa car hire

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Alcoa, TN, United States
Oct 24 — Oct 31
Same drop-off
Alcoa, TN, United States
Sun 24/10
Noon
Sun 31/10
Noon
Driver's age:

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Alcoa car hire information

Pick-up locationAlcoa
Hire locations11
Airport locations10

Alcoa car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.4 Excellent (193 reviews)
1 location in Alcoa
Alamo
Locations in Alcoa
  • 8.4
  • 8.5
  • 8.4
  • 8.4
  • 8.4
Recent reviews
10.0 ExcellentApr 6 2021
Every thing
8.0 ExcellentDec 7 2020
Very nice new car. Lady at the drop off was very friendly and pleasant to work with.Windshield was very streaky and not clean inside. Car had damage when I picked it up, nobody was there to report it to. The one way fees are expensive and I didn't see any indication about fees until you are signing up for the rental.
8.0 ExcellentAug 18 2020
Car smelled of stale cigarette smoke. Nasty
10.0 ExcellentAug 13 2020
Friendly helpful easy good experience.Nothing, good experience, but the bottom line that I rented from Alamo was it was the best price out of all the competition.
5.6 OkayAug 8 2020
The inside of the windshield very dirty
10.0 ExcellentAug 2 2020
From pick up to drop off everything was easy and great. All Alamo representatives were great.Nothing, it was all good. Great easy rental experience.
6.0 GoodFeb 3 2020
Nice car that we picked up at the Knoxville airport TYS.... we had a frriendly staff but they sent us to the parking lot to get car without any staff checking the mini van with us. When we drove 2 hours to drop it off at the Tri Cities airport TRI... we left key with the staff without anyone checking the car again but simply handing them the keys and saying goodbye .I got a call later that evening asking about a dent somewhere on the car.... I explained we had not reviewed the car with the Knoxville staff and we had no incidences in the 3 hours we had the car.... BUT both staffs should have looked and reviewed the car before and after use with me so that all would have been documented and there would have been no questions. Thank you Amy Williams 423-360-7369
10.0 ExcellentFeb 2 2020
Pick up at counter was superb. Staff was great!
8.4 ExcellentDec 31 2019
The staff were great. When I picked up the car, the exterior was NOT clean. When I returned it, I told the rep about my experience and she made it "all right" by giving me an expected credit. That was really a nice touch.
8.0 ExcellentNov 25 2019
Car was great, quoted price was good but bc my plane was an hour early the charges for $100 , 25% higher. i could see an extra $20 or something for the extra hour but 100 is ridiculous. I dropped it off early to see if I get that miney back, still have not seen a receipt so i have no idea what I paid for this car the other day.
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Rated no. 2
Budget
8.3 Excellent (53 reviews)
1 location in Alcoa
Budget
Locations in Alcoa
  • 8.4
  • 8.4
  • 8.4
  • 8.4
  • 8.2
Recent reviews
6.0 GoodMay 29 2021
Easy pick up and drop offOur car was supposed to be smoke free and we could tell there was a smoker in it. It was BAD! We are non smokers and it smelled every day of having it. Very disappointing!!!
10.0 ExcellentMar 2 2021
Drop off was easy even though it was after hours. Pickup was also easy and very fast.
9.6 ExcellentAug 13 2020
Staff is excellent. By far, much friendlier than any of the other agencies at this airport location.Offer coupons or better deals
7.6 GoodJul 6 2020
yes
9.2 ExcellentMar 21 2020
Drop off super easyVery aggressive attempts to upsell me upon pickup
9.2 ExcellentDec 30 2019
Comfortable vehicle, well maintained,The car has a heavy odor of smoke even tho it is clearly posted and expressed that it is not authorized in the vehicle.
10.0 ExcellentDec 1 2019
Easy pickup and drop off. The car had apple CarPlay.Nothing really.
2.0 MediocreOct 22 2019
I showed up with a debit card and they wanted a credit card. I didn’t get the car, I had to pay to park, and was late meeting my client. Furious.Make it much more VERY CLEAR that they would not accept my debit card, BEFORE reserving.
2.0 MediocreJul 13 2019
They refused to give me the car because I don’t have a credit card
10.0 ExcellentMar 4 2019
All staff were superior. Truly hospitable.
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Rated no. 3
Enterprise
8.2 Excellent (58 reviews)
2 locations in Alcoa
Enterprise
Locations in Alcoa
  • 8.3
  • 8.5
  • 8.2
  • 8.2
  • 8.1
Recent reviews
10.0 ExcellentSep 25 2021
The price they wanted was higher than what was quoted on kayak , but we had printed out our paper work and they honored the lower orice.
6.0 GoodMay 26 2021
Preparation and condition of the car
7.2 GoodJul 7 2020
Èverything but pick up was positive. Line to pick up car was long. Waited 45 min to get to the counter. Then had to wait 20 min for the vehicle to be ready.
8.0 ExcellentMay 30 2020
Pick up was good. Drop off no one anywhere so had to leave keys in a box. Would have like a to be checked out and get a receipt.The tumbler when you turned the key stuck sometimes so you had to play with it to get it to turn. New Car strange!
8.8 ExcellentOct 8 2019
Pick-up took a little longer
10.0 ExcellentAug 23 2019
Staff lovely! Car ready, clean, new
5.6 OkayJan 24 2019
Filled up tank prior to drop off, used at most .5 gallons of gasoline and was then charged for 2 gallons despite the “miles remaining” being 40 more than when I picked it up. Also, was told to either pay the deductible for my insurance or purchase $25 waiver not sure if this is a new thing or what.
8.8 ExcellentNov 11 2018
Good ValueNice car at a reasonable price.Staff was a little less than responsive. Sort of “ho hum”. Didn’t explain things very well.
5.6 OkaySep 24 2018
Great price, lousy serviceI can’t think of one positive noteCustomer service was horrible, drop off was especially poor. The representative acted as if doing his job was an inconvenience. I have never seen worse service with any car rental agency.
8.4 ExcellentAug 19 2018
Great CrewThe transition was smooth...great kids working the location.I didn't get the vehicle I requested but got a good alternative. Again, the staff working the location made an obvious effort to satisfy me. Kudos to the crew.
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Rated no. 4
Dollar
6.9 Good (60 reviews)
1 location in Alcoa
Dollar
Locations in Alcoa
  • 7.1
  • 7.4
  • 6.7
  • 6.8
  • 6.9
Recent reviews
2.0 MediocreJun 10 2020
NothingThe reservation did not work. Terms and conditions applied that more than doubled the price (drop off fee). The agent at the desk was rude and unhelpful. Ended up going to Alamo which offered a decent price on the spot.
2.0 MediocreDec 16 2019
They had canceled our reservation and car not available. Our flight canceled and rescheduled to later in day- not under our control. Sales person not nice and seemed bothered that we were bothering her. Not helpful at all. We rented from budget - they were very helpful and actually less expensive
8.0 ExcellentSep 22 2018
I didn’t go to Alcoa wrong person
2.0 MediocreMar 21 2018
Will never use Dollar againNothingI booked a one-way rental, yet when I arrived at the airport the clerk told me they didn't do one-way rentals from this location. I showed her my reservation and she said too bad, it is not possible. She refused to let me speak with a manager (until the next day). I had to go through another rental company which ended up costing me more since it was last-minute.
6.0 GoodJan 30 2018
Overall it was ok! Great vehicleThe lady wasn't at the desk when we showed up and there were some hidden fees that were unexpected that were not on the email confirmation. Other than that it was good
6.0 GoodDec 7 2017
Price; pick-up clerk was friendly; drop off clerk was friendly.Stains on seats; previous damage - front bumper was slightly separated from car body - previous damage; handed 2 parts of 3 part form to note damage but no one at guard shack to accept noted damages; no cruise control that I could find.
6.8 GoodSep 26 2017
Fine car, contained a mouseCar was fine, was able to get everything set up while I waited for my bagsThere was a mouse in the car. I could hear it running around and saw it sitting on the seat once.
4.0 OkayAug 17 2017
Car unavailable and additional feesOnly trucks were available (at additional cost) and an additional $7 fee would be added based on the region in which the vehicle would be used.
3.2 MediocreJul 30 2017
Slow ServiceNot MuchHad to stand at counter 45 Minutes to pick up car, I have been overcharged by $31,still waiting for the adjustment
2.0 MediocreJul 28 2017
No cars to be found.Reserved a car online on a third-party travel website at a great price.Arrived at McGhee-Tyson Airport in Knoxville and found an unmanned rental counter with a line 7-people deep. One of the customers in line said a rental agent had left with a customer and said he'd be back in 15-20 minutes. Another customer called Dollar and was told there were no cars available. At that point, I also called Dollar and was told that no cars would be available for three days and that I could get on a waiting list. It being nearly 10pm, I asked them to cancel my reservation. Because all of the other rental companies were also out of cars, I ended up paying $40 for a cab and then having to deal with acquiring a car offsite for a good part of the following day. And paying $50 extra to return that car to the airport at the end of the week. That wasn't Dollar, but it would have been avoided if Dollar had come through. Apparently, having a reservation means nothing anymore.
Rated no. 5
Thrifty
6.9 Good (95 reviews)
1 location in Alcoa
Thrifty
Locations in Alcoa
  • 7.3
  • 7.4
  • 6.7
  • 6.6
  • 6.7
Recent reviews
1.9 HorribleSep 28 2021
I enjoyed NOTHING about my rental experience. I showed up and they didn't have a single car! Was told there would be a minimum 6 hour wait. No email, no phone call, NOTHING to prepare me. I could have made other reservations or plans if they would have at least tried to let me know the dumpster fire that would be awaiting me upon landing! What's the point of a reservation if they aren't binding or useful? I missed a really important family event because of Thrifty and it's unlikely that I'll use Thrifty or Kayak to rent again.
2.0 MediocreOct 5 2020
Nothing!!!!!Arrived at the airport early/on time Went to the rental desk and gave the gentleman my name , he just laughed out loud at me and said they did not have any cars left , when asked how that could be correct as I had reservations and had prepaid he just laughed again ( out loud) and said ya... crazy isn’t it and refused to talk to me any more about it Thank goodness national/enterprise was open and they more then helpful with me to get me in a car I will not use Triffty car rental ever again and I’m on the fence about price line ( I will have to see how getting my money back goes first ) awful experience was so upset , thank goodness for National/enterprise....... I mad it to my only sons wedding
9.6 ExcellentJul 19 2020
The car was good, cleanThe car rental place was good but pickup and return we had to approach them. they never came to us.
2.0 MediocreJun 1 2020
RudeWould not rent to me due to my license would not swipe in the card reader. Was stuck without a rental car for multiple hours. Finalyy had luck with Avis. No license swipe required.
8.8 ExcellentJul 4 2018
Thrifty car rentalCar as expected, friendly person at the counterDisappointed that I had to pay extra to add a second driver (my spouse).
2.0 MediocreJun 26 2018
Had a reservation for 12:00. When I arrived, they informed me that they would not have any cars until 2:30.
8.4 ExcellentApr 24 2018
An "okay" rental this time...The staff was very friendly, and the rate was inexpensive.The ad said that I would be getting a Chevy Malibu or similar, only to be given a Jeep Renegade 4x4. Just not the type of vehicle to drive on a long road trip.
4.4 OkayFeb 14 2018
The person at the counter was nice but not accomodatingI reserved a car for a price and when I get there, the special was a pick up truck. If I needed a pick up truck, i would just specifically order one. Then I had to pay more for a compact care. The old bait and switch. I was disappointed. I could have gotten the same car with a competitor for less.
10.0 ExcellentFeb 12 2018
Honeymoon carWe got upgraded!
3.6 MediocreNov 29 2017
Just a headacheOriginally the car was supposed to be 150 total but ended up being 350 for absolute nonsense reasons. I never get insurance on a rental because i have insurance myself. it seems they always charge you for it though. The car was very dirty inside with stains on the front passenger seat and hair in the trunk (likely from an animal).
Rated no. 6
Payless
6.7 Good (61 reviews)
1 location in Alcoa
Payless
Locations in Alcoa
  • 6.9
  • 6.8
  • 6.6
  • 6.8
  • 6.5
Recent reviews
5.9 OkaySep 27 2021
Knowing ahead of time that Payless was handled by Avis would have been helpful. Also having to drive a pickup truck or upgrade and pay more was a surprise and something that they should have done without a charge. We did not want a pickup truck!
10.0 ExcellentMay 1 2021
Smooth process. Pickup was simple, the car (a RAV4) was brand new and clean, the drop off was seamless. I can't understand why anybody would go to one of those other pricey car rentals when this one was as perfect as it gets!Honestly....nothing could have been improved. I bet I didn't spend more than 5 minutes TOTAL at the rental car counter and that includes pickup and drop off! Price was great, car was great, customer service was great. Seriously...nothing could have been improved.
10.0 ExcellentApr 16 2021
Nice car, easy drop off procedure.I arrived after 9:00pm because of a late flight which meant the booth was closed but thankfully the lady from Avis in the same booth managed to get me the car I had booked. Otherwise I'd have had to get a taxi and come back in the morning.
9.2 ExcellentJun 30 2019
Drop off was very easyCar wasn’t ready even though we had a reservation.
5.6 OkayJun 23 2019
Drop off was easyI was told I would only be charged a certain amount and I’m the end I was charged more with no explanation
8.0 ExcellentMar 19 2019
Customer service with those I interacted with was excellent.I didn't get the size vehicle I had signed up for but it worked out just fine.
4.0 OkayNov 8 2018
Took a long time to get a car
2.0 MediocreOct 30 2018
Expect Less!!Nothing at all. Poor customer service & problematic cars!!After waiting in line for 20 mins to get a car. I was given a Nissan Sentra. Went to the car. settled in the stuff. Start the car & it had the check engine light on. Went back to the agent & asked to change the car. Next car that I was given was also a Sentra. The car was dirty inside outside. I told the guys working there. The car looks filthy. Was told the car wash is broken & they are sorry. I decide to take the car without wasting much of my time. The music system was broken. Speaker had too much static. So no music on a 1+ hr of drive. Later that evening it started raining. The cars wipers wont work. They left a smudge on the windscreen. It was too difficult & unsafe to drive. While returning the car when I informed the agent about the problem. She acted as if she didnt care or she already knew but, dont bother getting issues fixed.
8.8 ExcellentAug 20 2018
Almost perfectMostly everything.Gas level was NOT at full upon rental’s pick-up. It was at approximately 7/8 tank upon pickup of vehicle but I was expected to leave the Gas level full upon return. (Which I did). The whole matter was not worth making an issue over but I have a time stamped photo (proof) of the Gas level on the gauge upon pick-up. ...Just an annoyance. Otherwise I would rent through this service again.
4.8 OkayJul 4 2018
Not a great deal!The car brand, a Mazda 6, was roomy and well made. Had the potential as a good car.First, we had to wait for over 30 minutes for a car, not acceptable. When we received the car, it had damage to 3 of the four corners, and was fairly beat up overall....still am worried they will try to come after me even though the damage was preexisting. When we went to return the car, there was NOT a sign for Payless returns, instead they expected you to know where they wanted you to go (with the Budget returns). as simple sign would have helped. Due to the above, paying a little more for a better rental is my plan for the future.
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Rated no. 7
National
9 Excellent (9 reviews)
1 location in Alcoa
National
Locations in Alcoa
  • 9.1
  • 9.1
  • 9.1
  • 9.1
  • 8.8
Recent reviews
10.0 ExcellentOct 26 2020
Easy to pick up the car and to return it before they opened.
10.0 ExcellentSep 8 2020
Becca at the Knoxville Airport was extremely helpful and very professional.
10.0 ExcellentJul 23 2019
The pickup and drop off process was very quick and easy. We were also given the option for an SUV, which I was thrilled to accept!
10.0 ExcellentDec 17 2016
Excellent service and carNo deposit in advance as well as no credit. However, they have a perfect customer service in general. Furthermore, I like the way of charging for the full tank in advance. Thus make me not to worry about gas when I return the car.N/A
Rated no. 8
Avis
8.5 Excellent (18 reviews)
1 location in Alcoa
Avis
Locations in Alcoa
  • 8.5
  • 8.5
  • 8.5
  • 8.3
  • 7.8
Recent reviews
10.0 ExcellentSep 26 2021
I was not given the vehicle I rented.
10.0 ExcellentAug 24 2021
No complaints!!!
7.6 GoodSep 16 2018
There were no problems, with the exception of having to wait to get my car.A little expensive and I had to wait 30 minutes to get my car. A very poor system in place in Konxville.
5.2 OkayAug 1 2018
Tired vehicleReturning vehicle1) Car had 46K miles and bad wheel bearing or out of balance tire (thud, thud, thud sound). 2) Took forever to get through counter person and then car wasn’t even available in garage so had to wait some more 3) As I drove car away I started noticing sound and decided to “live with it” versus going back through slow process.
3.2 MediocreJul 25 2018
Car was a piece of junk
8.4 ExcellentDec 1 2016
There was a problem(and it was fixed)Very good service and fixed the problem right away after I askedThe car smelled like smoke and it looked it was not cleaned at all. I returned back to the airport and they quickly gave me another vehicle. New vehicle was clean but I had to pump air into tires since a few of them had very low pressure. Overall, I was happy with the service but I believe these should be taken are of beforehand.
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Easirent
1 location in Alcoa
Easirent
Locations in Alcoa
Recent reviews
Sunnycars
1 location in Alcoa
Sunnycars
Locations in Alcoa
Recent reviews
547 travellers who hired a car in Alcoa gave the car agency they used an average rating of 7,8

Car hire locations in or near Alcoa

Good to know

Most popular car type

Economy

When to book a car hire in Alcoa

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Alcoa

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Alcoa car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Alcoa.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Alcoa car rental.

Top tips for hiring a car in Alcoa

  • Economy car hires in Alcoa are around 46% cheaper than other car types, on average

FAQs about hiring a car in Alcoa

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Alcoa are Alamo (8,5, 206 reviews), Enterprise (8,4, 65 reviews), and Budget (8,4, 55 reviews).

  • The average price of fuel in Alcoa is R51,87 per litre over the past 30 days. Filling up a tank of fuel costs between R622 and R830, depending on the car size.

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type in Alcoa.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Economy car hire in Alcoa costs R475 per day, on average.

  • A Intermediate car hire in Alcoa costs R542 per day, on average.

  • A Standard car hire in Alcoa costs R775 per day, on average.