Book Enterprise hire cars in Alcoa

Reviews for Enterprise in Alcoa

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car was greatgreat customer

car availablecustomer service

get the cargreat experience

staff was very helpfulairport location

pick up and dropgreat price

great service

8.0

Pros:Pick up was good. Drop off no one anywhere so had to leave keys in a box. Would have like a to be checked out and get a receipt.Cons:The tumbler when you turned the key stuck sometimes so you had to play with it to get it to turn. New Car strange!Reviewed May 30 2020

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7.2

Cons:Èverything but pick up was positive. Line to pick up car was long. Waited 45 min to get to the counter. Then had to wait 20 min for the vehicle to be ready.Reviewed Jul 7 2020

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6.0

Cons:Preparation and condition of the carReviewed May 26 2021

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2.0

Absolely TERRIBLEPros:I reserved a car online ..speaking to a live person mind you...,perfect time to tell me you don't except debit cards!!!! I arrived tired...to visit my sick aging Dad...to be told oh sorry no debit cards no cash....stuck an hour 1/2 away from my destination... was told it's in the fine print!!!! Really, how F ING hard is it to tell people that up front instead of leaving people stranded????? There was more to this story that I'll share on Facebook and your website as review ...that was just as shocking to me. I will say ThANK YOU to UBER who saved the day!!Reviewed Jan 7 2017

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8.0

Pros:We got a free upgrade because of lack of availability of our smaller car. That guy was very fast and easy.Cons:The lady at the counter at the airport was quite slow with the g 3 guests in front of us. She also gave incorrect information about costs of an upgrade if there weren't any cars available in the class I had a reservation for.Reviewed Apr 1 2017

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9.6

Pros:Very nice staff!Cons:You can no longer leave your car on the lot, but they followed me to my work so that I could leave my car there.Reviewed Jan 23 2018

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10.0

Pros:just my size.and comfortableReviewed Jan 28 2018

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8.0

Pros:Friendly and explain things well, including how to open the gas cap! Front desk clerk was very pleasant. Nice to have a car that had few miles and not smelly!Cons:The car was so, so clean. Difficult to see out windows since they were filmy inside -- very important for the windows to have good vision!Reviewed Oct 11 2016

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2.0

Very poor servicePros:Nothing.Cons:After I made the reservation, I received a call from the local Enterprise saying that they didn't have any cars and that the system should not have rented to me. NothingReviewed May 26 2017

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10.0

Wonderful Grand Dodge CaravanPros:We used this vehicle to transport most of our daughter's belongings back to Utah. We were able to fit all her things in this "stow and go" van. The van handled extremely well on the 3 days of driving. The last day of driving I drove over Highway 40 from Denver to Salt Lake City. That is a drive with steep hills and sharp turns, and the packed vehicle was a pleasure to drive. Thank you!Reviewed Mar 27 2017

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10.0

Pros:All customer service people were friendly, polite and efficient. Pick up and drop off was hassle free. Received free upgrade, car was very clean.Reviewed Nov 9 2016

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5.6

Great price, lousy servicePros:I can’t think of one positive noteCons:Customer service was horrible, drop off was especially poor. The representative acted as if doing his job was an inconvenience. I have never seen worse service with any car rental agency.Reviewed Sep 24 2018

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• What is the most popular car hire from Enterprise in Alcoa?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Enterprise in Alcoa.

• How many car hire locations does Enterprise have in Alcoa?

  Enterprise has 2 car hire locations in Alcoa. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: McGhee Tyson airport (TYS)?

  No (according to our data)

• Does Enterprise offer shuttle or airport pick-up services from McGhee Tyson airport (TYS)?

  Yes