Grand Hotel Vanvitelli

Big rooms, big comfortable bed

I was trevelling with my two small kids, 9 and 5 y.o. I have booked a room, I think it was supposed to be a double room, as far as kids until 5 y.o. allowed to stay for free in the existing beds. I especially wrote additional message to the hotel that we are three persons, and asked if they can put an additional bed in the room, though it was without answer. When I arrived, they gave me a family room for 4. After I opened the door of the room, I discovered, that it is not clean!! All the beds were made up, but linings were used! On one of the bed there were apparent traces that somebody was lying on it after cleaning!! I have never such experience with hotels before! Ok, in half an hour they fixed this problem and cleaned the room. The next morning, while check-out they were trying to charge me for a price of a family room!! The receptionist was really shouting on me, that how I want to pay a price of double room if we are three! It was just outrageous! I don’t recommend this hotel.