Hotel Las Americas Casa de Playa

Food was good and everything sufficiently clean

The hotel has a large conference room. Most of the guests are business people. This gives an unpleasant atmosphere. The biggest point is that those business people have evening parties outside until the middle of the night with the volume of the music incredibly loud. The sound is so loud that you cannot sleep through it. The companies also reserve the entire swimming pool area and restaurant. In my life I have slept in many hotels but I have never experienced this.

Nothing

The time we stayed we had to move rooms 3 times in the 1st 3 nights. This was due to various noise issues lawn mowing early in the morning, construction on the beach for the party and the 3rd night there was a beach party which was extremely noisy. There were restaurants booked out for corporate functions. This is less than ideal on a relaxing family holiday. The noise issues were a problem our kids are 2 years and 8 months. Notification to customers of corporate events would have been great due to the effect they have on everyones stay. It seems the corporate customers are more important to the hotel than other holiday stayers. When we complained the staff were not very helpful. Don't do your booking via booking.com due to the fact the hotel is free for kids under 3 years old. On booking.com they charge for kids which the hotel will not refund.