Good to know
|Distance to city centre||2,6 km|
|Nearest airport||Palma de Mallorca Son Sant Joan|
|Distance to airport||63,3 km|
Time of year
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Location, facilities, staff
Beds. They are with wheels
The staff is awesome. Incredibly nice, pleasant and efficient.
Iberostars does not care about their customers! The reservation process was a nightmare. Less than 24 after reservation I called the hotel, customer service and central services a dozen times, spent 2 days on the phone and they kept forwarding my call from person to person claiming “I’m not the person that can solve that”. They did not reply any of my emails. Once at the hotel, the director claimed that was not aware of my request and contacts, putting a tone on a huge failure of their internal processes. After this I will never again book Iberostars wherever. Want another awful example? Once there, we parked our rented car by the hotel street, as advised. One day the car had been removed by local police. There was a race so they put a 24 hours warning. We were on a all inclusive regimen, so we did not use the car everyday. We had to pay 126€+10€ (taxi) to pick up our car at the police station. We were informed that this happens every year!! Every year people on their vacation have to pay to pick up cars!!!!! So how come warnings are not distributed at the hotel lobby, avoiding our waist of money and time? Again, I explained the situation to hotel staff, then sub director, then director. They just did not care, did nothing. There is so much anyone of them could have done, before, during and after our stay there to overcome this. Still, after all the direct feedback, I got nothing back, not even a word. Iberistars does not care.
Worth mentioning were the friendly and helpful staff.
The restaurant hours. It closed too soon for dinner at 2130hrs. In my opinion it should stay open till at least 2230hrs.
We liked the beach which you can access from the hotel and the very friendly staff at reception.
If we would have known we would only sleep for four hours we would have not booked this hotel. We attended a wedding at a close by venue, hence the reason for our stay. We did not enjoy it for a few reasons the main one being that the walls between the rooms seem so thin that you can hear EVERYTHING! A family left at 6am from a room next door, that was the first time we got woken up. Then the cleaners were there at around 7:30 and we heard all the conversation, and finally another family arrived at around 9 and we could hear them talk and the baby screaming as if they were in the room with us. Overall, not pleasant at all, and we are just saying that knowing this, we would have rather driven home for an hour and not waste the 130€ for 4 hours of sleep. Another thing is the sewage smell coming from the bathroom, my partner woke up to close the door and that helped as it was unbearable! And finally, as we arrived at around 2am and the sprinklers were on we got completely soaked on our way to our room. There was no way to avoid them... and it ruined my bridesmaid dress... altogether, we are sad to say we would never go there again.
It was close to the beach, had a nice garden, a lot of activities and entertainment in the evening.
I think it was just not suitable for us. I guess it is ok when you have children age 0-7. If you are just adults or with older children, you rather book a different hotel. At breakfast and dinner the noise in the dining room is too loud, mostly because of all the small children yelling and running around. The food is ok, but nothing special. We stayed in other hotels in Mallorca that were much cheaper and whare the food was much better. There was a strange smell in the room.
With a stay at Iberostar Pinos Park in Capdepera, you'll be on the beach, within a 10-minute drive of Cala Agulla Beach and Playa Font de Sa Cala. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
based on 887 reviews
Things to know
- Friendly service
- Pleasant hotel grounds
- Clean hotel facilities
- Recreation staff is nice
Policies vary by room type and provider.
FAQs when booking at Iberostar Pinos Park
Where is Iberostar Pinos Park located?
Iberostar Pinos Park is located at Avinguda Canyamel 33, 2,6 km from the centre of Capdepera. Castillo de Capdepera is the closest landmark to Iberostar Pinos Park.
When is check-in time and check-out time at Iberostar Pinos Park?
Check-in time is 14:00 and check-out time is 12:00 at Iberostar Pinos Park.
Does Iberostar Pinos Park offer free Wi-Fi?
Yes, Iberostar Pinos Park offers free Wi-Fi.
Does Iberostar Pinos Park offer free parking?
Yes, Iberostar Pinos Park offers free parking.
Does Iberostar Pinos Park offer free airport shuttle service?
No, Iberostar Pinos Park does not offer free airport shuttle service.
How far is Iberostar Pinos Park from the airport?
Iberostar Pinos Park is 63,3 km from Palma de Mallorca Son Sant Joan. Iberostar Pinos Park is 68,4 km from Menorca/Mahon.
Can you bring pets to Iberostar Pinos Park?
No, pets are not allowed at Iberostar Pinos Park.
Does Iberostar Pinos Park have a pool?
Yes, Iberostar Pinos Park has a pool on-site.
Reviews about Iberostar Pinos Park
Most popular landmarks
- Castillo de Capdepera 2,9 km
- Cuevas de Artà 3 km
- Torre de Canyamel 3,9 km
- Far de Capdepera 4,2 km
|Palma de Mallorca Son Sant Joan||63,3 km|