Pueblo Bonito Sunset Beach Resort & Spa

We chose a all-inclusive plan which was perfect. Once we showed up we didn't have to worry about anything. the all-inclusive rate included room service which I availed myself of for morning coffee for my husband got up in the morning. It was delivered with a smile and quite quickly. The staff here is very supportive, and for the most part fully bilingual (English, Spanish) a particular food highlight was the champagne brunch on Sunday. How room was luxurious and the size of a San Francisco apartment.

The shuttle to the airport runs every two hours, and the resort is 45 minutes from the airport. So we spent most of our third day here at the airport since the timing worked out that we had to be a 1045am shuttle because the next shuttle wouldn't get us there in time.

We loved everything about this hotel. The only problem is the harassment on buying time share.

The service, the spa, the food friendliness of staff. Standouts for service Brenda spa, Fidel and Jorge bar service impeccable; Ulysses at the Bistro! The After opened during my stay with fantastic food and service for a grand opening!

Skypool bathroom needs a little repair, music a bit loud in some areas for true relaxation. Overall 4.8 stars, will make a return visit. The food selection and presentation is varied and very well done!

Beautiful finishes and decor. Well kept, lots of flowers. The food was delicious!

A little too big and not ideal having to wait for a gold cart every time you need to go somewhere as it is just too hot to walk uphill. The pools got really dirty during the day, could use some attention.

The food at the resort was fantastic with a tremendous selection of food choices available. The resort is stunning and very well maintained. The staff was so helpful and friendly.

Room service delivery times seemed a bit long.

I loved the all-inclusive rate and that it was reasonable. I liked that the hotel provided motor transport on the grounds especially due to the terrain being too hilly for most people to walk. The food was excellent and I especially enjoyed the wonderful desserts like the Tres Leches Cake and Flan at La Nao Restaurant on site.

Unfortunately, swimming is not allowed at the beach for this resort but you can swim in the ocean at the sister report (Pueblo Bonito Rose Resort and Spa) and the Pueblo Bonito Sunset Beach resort does provide a free shuttle between their properties. I didn't like staff approaching me four times trying to offer me a free activity knowing that it would require me to listen to a timeshare sales pitch. One lady approached me 3 times in one day.