Hilton Bursa Convention Center & Spa

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Enhanced cleaning
• Thermometers for guests provided by property
• Safe
• Cleaning products

Services and conveniences

• ATM on-site
• Business centre
• Wake-up service
• Concierge service
• Entertainment staff
• Currency exchange on-site
• Hammam (Turkish bath)
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key card access
• Express check-out
• Private check-in/check-out
• 24-hour front desk
• Conference rooms
• Wedding services
• Ticket service
• Safety deposit box

Basics

• Mobile hotspot device
• Wi-Fi available in all areas
• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Dustbins
• Conditioner

Accessibility and suitability

• Entire unit wheelchair accessible
• Multi-lingual staff
• Lowered sink
• Designated smoking area
• Non-smoking rooms available
• Disabled access
• Roll-in shower
• Lift
• Shower chair
• Accessible by lift
• Adapted bath
• Toilet with grab rails
• Upper floors accessible by lift

Bathroom

• Hairdryer
• Bathrobe
• Private bathroom
• Raised toilet
• Shower
• Shower cap
• Additional bathroom
• Bathtub
• Bidet
• Toilet
• Toilet paper
• Walk-in shower

General

• Family rooms
• Interconnected room(s) available
• Mountain view
• Storage available
• Seating area
• Soundproofing
• Telephone
• Carpeted
• Tile/marble floor
• City view

Pool and spa

• Spa
• Hot tub
• Indoor pool
• Pool towels
• Pool with a view
• Spa and wellness centre
• Rooftop pool
• Massage
• Sauna

Dining

• Packed lunches
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Snack bar
• Breakfast in the room

Family friendly

• Babysitting or child care
• Cribs available
• Books, DVDs, music for children
• Kids meals
• Kid-friendly buffet
• Indoor play area
• Playground
• Baby safety gates
• Child-safety socket covers

Kitchen

• Electric kettle
• Kitchenette
• Tea/coffee maker
• Kettle
• Refrigerator
• Coffee machine

Parking and transportation

• Free parking
• Private parking
• EV charging station
• Airport shuttle
• Valet parking

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Iron and ironing board

Bedroom

• Feather pillow
• Socket near the bed
• Alarm clock
• Wardrobe or closet

Things to do

• Gift shop
• Game room
• Beauty salon
• Pool table

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• TV

Workspace

• Fax/photocopying
• Desk

Outdoor

• Garden

Fitness

• Fitness centre