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|"Fabulous property, great location."||(in 125 reviews)|
|"Great service, excellent breakfast."||(in 86 reviews)|
|"Beautiful building and fantastic breakfast"||(in 30 reviews)|
|"Old Monastery feel to it."||(in 2 reviews)|
|"the parking very difficult !"||(in 30 reviews)|
|"Comfortable bed and pillows"||(in 7 reviews)|
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Loved the room asked for a quiet one and they did it room 211 really nice and spacious loved the four poster bed and couch !
Fabulous building, palace, very old. All services severely affected by Covid 19 so no one could give a fair review.
Lack of staff.
Rooms and beds very nice
Breakfast was awkward as one overwhelmed staff member tried to serve everyone. We understood that it’s a result of the Covid crisis, but there must be a better way
The hotel was in partial lockdown no restaurants serving lunch or dinner and the breakfast everyone raves about was cut to the minimum. The hotel was almost empty and the spa facilities closed. Had we known all this we would have stayed elsewhere. With no facilities this was not what bee anticipated and it made it poor value.
Lack of open spa facilities and dining.
We’re on tour and this was - by far - the best hotel we stayed at. Clean, pleasant, the BEST breakfast. Very comfy beds. Great!
No parking for a big van. We had to park 10 minutes walk away. Not awful, but would be nice to park outside the hotel.
The NH Collection Palacio de Burgos hotel, formerly known as NH Palacio de la Merced, has a fascinating 500-year history and an elegant Gothic, yet modern atmosphere. The hotel enjoys a premium location right by the Arlazón River and the UNESCO-protected Burgos Cathedral. You can also easily walk to the Palacio de Congresos exhibition center and the Museum of Human Evolution. Each one of the 110 spacious rooms enjoys lots of natural light and is decorated with dark wood furniture, a neutral color palette, and finished with parquet floors. Enjoy luxurious touches like our ultra-comfortable mattresses, pillow menus, NH Collection toiletries, and rain-effect showers in each room. NH Collection Palacio de Burgos serves a delicious breakfast that offers a wide variety of options for any taste, including gluten-free and vegetarian alternatives. These come accompanied by fragrant coffees, teas, and freshly squeezed juices. The in-house Palacio de la Merced restaurant prepares delectable Castilian specialties or for something more casual enjoy a light meal and a cocktail at our chic lobby bar. We have prime spaces for functions, including 10 meeting rooms for up to 1000 people, and dedicated events coordinators who will arrange every aspect of your event in minute detail.
based on 2 434 reviews
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Most popular landmarks
- Burgos Teatro Principal 124 m
- Arco de Santa Maria 138 m
- Paseo del Espolon 236 m
- Burgos Cathedral 249 m
- Iglesia de San Nicolás 278 m
- Museum of Burgos 308 m