Guest reviews
Overall rating
7,4
Good
Based on 4 208 reviews
Cleanliness
8,2
Comfort
8,1
Pickup/dropoff
7,8
Value for money
8,2
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
-
8,4
Pros: Staff at pick up was very quick and knowledgeable. Staff person at drop off was very slow and made me late for my appointment just checking car in at drop-off.
Cons: More staff help at drop off location. Same person at counter doing both check in and check out.
review from
-
10,0
Pros: Easy pick up and return
review from
-
8,4
Cons: We got different information about leaving our car at their parking lot when my husband and I called separately. We also got conflicting information about the time to return the rental. In the end it all worked out, but it just seemed concerning that we'd get a different answer when we each called
review from
-
10,0
Great!
Pros: Very easy to get a car. It busy. Friendly people.
Cons: Nothing really
review from
-
2,0
Pros: Nothing
Cons: Confusing web site caused me to reserve a car at the wrong location. This error tripled my rental costs.
review from
-
10,0
Excellent Vehical and service!
Pros: The car had lots of extras like cruise control, rear camera, etc. at no additional cost.
review from
-
8,0
No interaction
Pros: Dropbox for keys. Small location.
Cons: Late open time at airport.
review from
-
10,0
Pros: Over all great customer service
Cons: A little confusion on car pick up but quickly fixed .
review from
-
6,0
Reservations
Pros: What I reserved wasn’t available, other travelers experienced the same issue
review from
-
9,6
Pros: All good
Cons: A little pricey
review from
-
9,6
Only one complaint...
Cons: It was unclear that we had to go inside to drop off the car - most locations simply have a drop off right outside.
review from
-
9,6
Great, No Fuss Thank You!
Pros: Ease of pickup and Return Experience.
Cons: Nothing
review from
-
10,0
Pros: Easy pick up and return
review from
-
10,0
Great!
Pros: Very easy to get a car. It busy. Friendly people.
Cons: Nothing really
review from
-
10,0
Excellent Vehical and service!
Pros: The car had lots of extras like cruise control, rear camera, etc. at no additional cost.
review from
-
10,0
Pros: Over all great customer service
Cons: A little confusion on car pick up but quickly fixed .
review from
-
9,6
Pros: All good
Cons: A little pricey
review from
-
9,6
Only one complaint...
Cons: It was unclear that we had to go inside to drop off the car - most locations simply have a drop off right outside.
review from
-
9,6
Great, No Fuss Thank You!
Pros: Ease of pickup and Return Experience.
Cons: Nothing
review from
-
8,4
Pros: Staff at pick up was very quick and knowledgeable. Staff person at drop off was very slow and made me late for my appointment just checking car in at drop-off.
Cons: More staff help at drop off location. Same person at counter doing both check in and check out.
review from
-
8,4
Cons: We got different information about leaving our car at their parking lot when my husband and I called separately. We also got conflicting information about the time to return the rental. In the end it all worked out, but it just seemed concerning that we'd get a different answer when we each called
review from
-
8,0
No interaction
Pros: Dropbox for keys. Small location.
Cons: Late open time at airport.
review from
Where can I find Budget hire cars in New Windsor?
1130 First Street, Budget car hire
Address
1130 First StreetPhone
+1 845 567 3029FAQs about hiring a car from Budget in New Windsor
How many car hire locations does Budget have in New Windsor?
Budget has 1 car hire location in New Windsor. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Budget offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Budget have a car hire location at the airport: LaGuardia Airport (LGA)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Budget have a car hire location at the airport: Stewart Airport (SWF)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Stewart Airport (SWF)?
Yes