Guest reviews
Overall rating
7,4
Good
Based on 4 216 reviews
Cleanliness
8,3
Comfort
8,2
Pick-up/Drop-off
7,8
Value for money
8,0
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
16
2
3
0
2
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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10,0
Pros: Staff was friendly. Pick up and drop off was easy.
Cons: Everything was easy. No complaints.
review from
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4,4
Pros: fine
Cons: they billed me for gas but i filled up the tank before dropping off the car
review from
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10,0
Pros: Staff was efficient and friendly
review from
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8,4
Pros: Staff at pick up was very quick and knowledgeable. Staff person at drop off was very slow and made me late for my appointment just checking car in at drop-off.
Cons: More staff help at drop off location. Same person at counter doing both check in and check out.
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10,0
Pros: Easy pick up and return
review from
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8,4
Cons: We got different information about leaving our car at their parking lot when my husband and I called separately. We also got conflicting information about the time to return the rental. In the end it all worked out, but it just seemed concerning that we'd get a different answer when we each called
review from
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10,0
Great!
Pros: Very easy to get a car. It busy. Friendly people.
Cons: Nothing really
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2,0
Pros: Nothing
Cons: Confusing web site caused me to reserve a car at the wrong location. This error tripled my rental costs.
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10,0
Excellent Vehical and service!
Pros: The car had lots of extras like cruise control, rear camera, etc. at no additional cost.
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8,0
No interaction
Pros: Dropbox for keys. Small location.
Cons: Late open time at airport.
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10,0
Pros: Over all great customer service
Cons: A little confusion on car pick up but quickly fixed .
review from
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6,0
Reservations
Pros: What I reserved wasn’t available, other travelers experienced the same issue
review from
Where can I find Budget hire cars in New Windsor?
1130 First Street, Budget car hire
Address
1130 First StreetHours
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 17:30 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 17:30 |
| Friday | 09:00 - 17:30 |
| Saturday | 09:00 - 17:30 |
| Sunday | 09:00 - 17:30 |