Book Budget hire cars in Kenner

Reviews for Budget in Kenner

Recent reviews

Traveller rating

Excellent

36

Good

10

Okay

8

Mediocre

15

Poor

1

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car was cleannext day

get the carpick up and drop

returned the carcustomer service

car availablefriendly staff

car smellednever rent

8.0

The car was well used but operated fine.Reviewed Jun 30 2022

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2.0

The vehicle was very faulty and when it gets up to 60mph speeds, it starts vibrating and became unstable. I complained to the rep I nothing was done.Reviewed May 19 2022

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2.0

Awful registration/pickup experience. Took waayyyy to long to get my vehicle.Reviewed Apr 18 2022

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2.0

Very slow at pickup. Took forever to get to the counter. There were lots of people on line who didn't have luggage whom I took to be locals getting a car for the weekend. All the other rental agencies had minimal lines. I then waited a long time in the garage to get the car. At some point I asked one of the desk employees in the garage why I had to wait so long and he told me the car was being cleaned. I went back outside and no one seemed to be doing any cleaning and continued to wait. Finally, another desk employee happened to wander out and notice me. She asked me what car number I had been assigned and then proceeded to grab one off the lot and give it to me (with an apology). I'm not sure why they had several people behind the window in the garage, but no one outside making sure everyone was being taken care of. I had an important event to attend and missed most of it (also because of a delayed flight). Dropoff was quick and easy.Reviewed Mar 21 2022

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6.0

Line to get the car was ridiculous- need faster way.Reviewed Mar 21 2022

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8.0

The line was super long. It took about 90 minutes before I actually had the car. I was only there for a day so that ate into a lot of my schedule.Reviewed Feb 23 2022

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8.0

the bus to the rental facility was tedious but over all the car was greatReviewed Feb 8 2022

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6.0

Check out took about an hour. Staff didn’t seem knowledgeable on using the system.Reviewed Feb 5 2022

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6.0

The car get stole. We try to call again and again to explain and stop the procedure, still have no news.Reviewed Feb 2 2022

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4.0

I have rented a car many times at the airport. The lady at the counter was very nice and gave us recommendations on places to eat, etc. A few things that were different this time. They automatically added $200 deposit charged to my credit card, even though I had a regular reservation that I made with the same CC. This has never happened the many times that I rented before, but honestly not a big deal. Also, the car had many things damaged and had a smoke smell. Before coming out of the parking lot, I went over all the dents and scratches and smoke smell in the car and she said she documented everything, but would not give anything back to me in writing. She said everything is done electronically now. Usually it is fine, but this car was pretty banged up and I was worrying the whole time I was driving it that they can could put the damage on me at the end, since I have nothing in writing to prove that it was present at the start. I did take pictures on my own, but again unnecessary stress. Previously they would make comments and write it on your contract paperwork. Also, when I returned the car, the lady said it is all checked in and I'm ready to leave and that they don't give a paper receipt and that I will get an e-mail shortly. I got on a plane and when I landed, I still did not have an e-mail. I had to call the counter multiple times and no one picked up. I called the main number and after a long wait, customer service said that they see that the car is returned and that he will send an e-mail receipt, but it can take a number of hours to receive. Although, everything seems to have worked out as of now, this rental had multiple parts that lead to unnecessary stress and multiple phone calls and follow ups. I would probably rent from a different company than Budget next time.Reviewed Feb 1 2022

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10.0

Difficult at the airport to find where car pickup location was when so much of the parking garage (and the signs outside) seemed dedicated to car returns.Reviewed Jan 22 2022

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10.0

Overall a great experienceReviewed Jan 20 2022

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• How many car hire locations does Budget have in Kenner?

  Budget has 1 hire location in Kenner. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Louis Armstrong airport (MSY)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from Louis Armstrong airport (MSY)?

  Yes