|"Staff was super friendly and helpful."||(in 34 reviews)|
|""Clean, friendly staff, and great breakfast!""||(in 39 reviews)|
|"The beds are very comfortable."||(in 11 reviews)|
|"Would not stay here again."||(in 6 reviews)|
|"Worst toilet I’ve ever used!"||(in 2 reviews)|
|"The room smelled very damp and musty."||(in 22 reviews)|
|great breakfast||in 97 reviews|
|dirty and the room||in 82 reviews|
|staff was friendly||in 74 reviews|
|front desk||in 40 reviews|
|location was perfect||in 37 reviews|
|would not stay||in 31 reviews|
|comfortable bed||in 18 reviews|
|difficult to find||in 17 reviews|
|toilet seat was very loose||in 16 reviews|
|area were nice||in 14 reviews|
|pool was closed||in 11 reviews|
|main road||in 10 reviews|
|room was clean||in 9 reviews|
|pee toilet seat||in 8 reviews|
|holiday inn||in 5 reviews|
|ever tasted||in 3 reviews|
|super friendly||in 3 reviews|
Clean and convenient
Let my pillow there and only way to get it shipped to me was emailing credit card info - it comfortable with that.
Ants didn't seem to mind the loud air conditioner.
The desk clerks were very friendly and said to ask if we needed any help. Breakfast buffet had options. Room with 2 queen sized beds was spacious. Location is near a grocery store, gas station, large chain and regional restaurants. Although, as long as you know that the hotel is kind of tucked away behind the shopping center, specifically behind the Home Depot, you'll have no problem finding it. I suggest better signs.
Our room (room 110 ) had a very loud air conditioner! I would bet anything its been mentioned before and ignored, otherwise management or housekeeping would have noticed the absurd noise level and it would have been fixed. I didn't call the front desk because it was too late to send someone in to fix it, and we just came back to the room and changed for bed. I wasn't repacking or moving. We also had a few ants in our room. On the desk, in the end table, and dressers. I did make sure to tell the desk clerk when we checked out. But he just said he would tell his building engineer while he printed my receipt at the same time, and handed it to me. No attempt to offer any compensation. We will be going to Nashville, TN several times a year for the next several years, due to our son in college there. May have to check out the competition in that area.
Deadbolt lock wouldn't lock. It wasn't lined up between the door and frame. Couldn't switch rooms because hotel all booked.
Our 111 room Holiday Inn Express Brentwood/Franklin on exit 69 off I-65, is only 17.7 miles from one of the five Best U.S. Destinations to Visit in 2021, Music City Nashville, TN. Perfectly aged and strung between Brentwood and Historic Franklin we are anchored by Cool Springs Galleria Mall, Leiper’s Fork Distillery, H Clark Distillery, Nissan North America, Tractor Supply Company, Mars Petcare, and many premier health care facilities. A complimentary signature breakfast awaits you every morning. Our smoke-free hotel has an outdoor pool, free WiFi, and ample parking. Other amenities include a 24-hour business center, suite shop, and coffee/tea in our common area. Our rooms offer refrigerators, microwaves and flat-screen televisions. Guests truly appreciate our hotel's generous staff and hotel cleanliness.
IHG Hotels & Resorts
based on 148 reviews
Policies vary by room type and provider.
Holiday Inn Express Brentwood South - Cool Springs is located at 8097 Moores Lane, 7,5 km from the centre of Brentwood. Owen-Cox House is the closest landmark to Holiday Inn Express Brentwood South - Cool Springs.
Check-in time is 15:00 and check-out time is 11:00 at Holiday Inn Express Brentwood South - Cool Springs.
Yes, Holiday Inn Express Brentwood South - Cool Springs offers free Wi-Fi.
Yes, Holiday Inn Express Brentwood South - Cool Springs offers free parking.
No, Holiday Inn Express Brentwood South - Cool Springs does not offer free airport shuttle service.
Holiday Inn Express Brentwood South - Cool Springs is 20,2 km from Nashville Intl. Holiday Inn Express Brentwood South - Cool Springs is 147 km from Huntsville.
No, Holiday Inn Express Brentwood South - Cool Springs does not have a pool on-site.
Holiday Inn Express Brentwood South - Cool Springs has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.