4 stars
Hotel Playa Caracol
Av. Mocambo #526, 94293 Boca del Río, Veracruz-Llave, Mexico
Boca del Río, Mexico
See location+52 229 130 7272Photos of Hotel Playa Caracol
Overview
Beach spa retreat walking distance from Mocambo Beach Spend the day relaxing on the beach or pampering yourself at Hotel Playa Caracol's full-service spa. Hotel Playa Caracol offers 39 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Playa Caracol
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Toilet with grab rails
- Upper floors accessible by lift
Dining
- Wine glasses
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Coffee machine
- Dining area
- Dining table
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Outdoor
- Outdoor dining area
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
General
- Garden view
- Pool view
- Storage available
- Sea view
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' outdoor play equipment
- Playground
Parking and transportation
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Board games/puzzles
Fitness
- Fitness centre
Reviews of Hotel Playa Caracol
8.3
Very good
964 verified ratings
Wonderful
494
Very good
182
Good
101
Okay
59
Fair
45
Mediocre
31
Poor
52
Summary of reviews
Guests say
Guests generally praised the hotel for its excellent location, with easy access to the beach and beautiful views. They appreciated friendly staff and noted the well-maintained property. However, several reviews highlighted concerns regarding service, particularly the need for better attention to guest needs. Cleanliness also emerged as a significant issue, with mentions of poor upkeep and even pest sightings.AI-generated from customer reviews
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Score by provider
8.3 out of 10
873 reviews
Location
Av. Mocambo #526, 94293 Boca del Río, Veracruz-Llave
What's nearby
- Mocambo Beach0.6 km
- Wolrd Trade Center Veracruz1 km
- Estadio Universitario Beto Avila4.3 km
- Estadio Luis de la Fuente4.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Playa Caracol
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Playa Caracol
Nearby hotels and places to stay
Closest
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See most recommended stays in Boca del RíoGood to know
Value for money | 7,8 |
|---|---|
Distance to city centre | 2,9 km |
Nearest airport | Veracruz Las Bajadas |
Distance to airport | 8,8 km |