Playa Caracol Hotel & Spa

4 stars
Av. Mocambo #526, 94293 Boca del Río, Veracruz-Llave, Mexico
Boca del Río, Mexico
8,1
Very good
based on 1064 reviews
1 064 reviews
Sun 28/12
-
Mon 29/12
1 room, 2 guests
Deals from
R1 164
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
R1 164
King room
R1 254
14 more Playa Caracol Hotel & Spa deals
14 more Playa Caracol Hotel & Spa deals
Photos of Playa Caracol Hotel & Spa
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

On beach with outdoor pool, near Plaza Las Americas Shopping Mall Spend the day relaxing on the beach or pampering yourself at Hotel Playa Caracol's full-service spa. Hotel Playa Caracol offers 39 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
8,1
Very good rating
Based on 1 064 verified guest reviews

Latest deals for Playa Caracol Hotel & Spa

Sun 28/12
Mon 29/12
King room
1 king bed
R1 254
nightly with fees
1 king bed
R1 284
nightly with fees
bed type unknown
R1 428
nightly with fees
Double room
bed type unknown
R1 164
nightly with fees
bed type unknown
R1 177
nightly with fees
2 double beds
R1 283
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Playa Caracol Hotel & Spa

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Free parking

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Toilet with grab rails
  • Upper floors accessible by lift

Dining

  • Wine glasses
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Coffee machine
  • Dining area
  • Dining table

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Massage

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing

General

  • Garden view
  • Pool view
  • Storage available
  • Sea view
  • Telephone
  • Tile/marble floor

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kids' outdoor play equipment
  • Playground

Parking and transportation

  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Board games/puzzles

Fitness

  • Fitness centre

Reviews of Playa Caracol Hotel & Spa

8,1
Very good
1064 verified ratings
Wonderful
542
Very good
209
Good
110
Okay
66
Fair
48
Mediocre
31
Poor
58

Summary of reviews

Guests say
Guests appreciated the beautiful views and great location of the hotel, with many mentioning the cleanliness of the rooms. However, there were complaints about the service, with some guests feeling that the staff was inflexible and unhelpful. Additionally, maintenance issues were noted, particularly with the pool and elevators.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
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Location

Av. Mocambo #526, 94293 Boca del Río, Veracruz-Llave

What's nearby

  • Mocambo Beach0.6 km
  • Wolrd Trade Center Veracruz1 km
  • Estadio Universitario Beto Avila4.3 km
  • Estadio Luis de la Fuente4.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Playa Caracol Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Playa Caracol Hotel & Spa

  • Where is Playa Caracol Hotel & Spa located?

    Playa Caracol Hotel & Spa is located at Av. Mocambo #526, 2,9 km from the centre of Boca del Río. Mocambo Beach is the closest landmark to Playa Caracol Hotel & Spa.

  • When is check-in time and check-out time at Playa Caracol Hotel & Spa?

    Check-in time is 15:00 and check-out time is 12:00 at Playa Caracol Hotel & Spa.

  • Does Playa Caracol Hotel & Spa offer free Wi-Fi?

    Yes, Playa Caracol Hotel & Spa offers free Wi-Fi.

  • Does Playa Caracol Hotel & Spa offer free parking?

    Yes, Playa Caracol Hotel & Spa offers free parking.

  • How far is Playa Caracol Hotel & Spa from the airport?

    Playa Caracol Hotel & Spa is 8,8 km from Veracruz Las Bajadas. Playa Caracol Hotel & Spa is 82,1 km from Jalapa.

  • Does Playa Caracol Hotel & Spa have a pool?

    Yes, Playa Caracol Hotel & Spa has a pool on-site.

  • How does KAYAK find such great Playa Caracol Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Playa Caracol Hotel & Spa in Boca del Río and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Playa Caracol Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Playa Caracol Hotel & Spa.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
Hotel BG Wellness & Spa Boca del Río Veracruz
9.3 Excellent (11 reviews)0,04 kmPrivate beach, Outdoor pool, Free Wi-FiR3 471+
3-star hotel
Xkan Hotel Boutique - Adults Only
9.4 Excellent (164 reviews)0,1 kmPrivate beach, no minors, snorkellingR3 823+
2-star hotel
Suite Sofia Veracruz
7.4 Good (126 reviews)0,23 kmR973+
3-star hotel
Vf Villa Florencia Hotel
8.8 Excellent (619 reviews)0,36 kmOutdoor pool, Restaurant, Bar/LoungeR939+

Cheapest

See cheapest stays in Boca del Río
3-star hotel
40% cheaper
Hotel Playa de Oro - Enfrente de WTC y Plazas Comerciales
7.4 Good (488 reviews)0,65 kmOutdoor pool, Restaurant, Free Wi-FiR537+
3-star hotel
26% cheaperCollection O Hotel Mocambo8.5 Excellent (1 598 reviews)0,52 kmOutdoor pool, Indoor pool, RestaurantR654+
3-star hotel
15% cheaper
Hotel Rio Inn
6.6 Good (93 reviews)1,45 kmOutdoor pool, Room service, Free Wi-FiR755+
3-star hotel
6% cheaper
Gamma Veracruz Boca Del Rio Oliba
8.1 Excellent (515 reviews)1,69 kmWi-FiR839+

Most recommended

See most recommended stays in Boca del Río
3-star hotel
Xkan Hotel Boutique - Adults Only
9.4 Excellent (164 reviews)0,1 kmPrivate beach, no minors, snorkellingR3 823+
2-star hotel
Hotel BG Wellness & Spa Boca del Río Veracruz
9.3 Excellent (11 reviews)0,04 kmPrivate beach, Outdoor pool, Free Wi-FiR3 471+
4-star hotel
Galeria Plaza Veracruz9.1 Excellent (1 578 reviews)1,03 kmPrivate beach, Indoor pool, Fitness centreR1 258+
4-star hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio8.9 Excellent (1 381 reviews)1,28 kmOutdoor pool, Fitness centre, RestaurantR1 509+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,7
2,9 km
Veracruz Las Bajadas
8,8 km

Everything you need to know for your stay in Boca del Río

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