Good to know
|Distance to city centre||5,5 km|
|Nearest airport||Berlin Tegel|
|Distance to airport||7,1 km|
|"Perfect location - comfortable rooms!."||(in 222 reviews)|
|"Friendly and helpful reception staff."||(in 156 reviews)|
|"Very clean and comfortable room."||(in 88 reviews)|
|"Time of cleaning the room."||(in 7 reviews)|
|"They charge your credit card without your permission"||(in 6 reviews)|
|"Better service is needed in the SPA, there was hardly ever an employee there"||(in 5 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 57 reviews|
|charge your credit card||in 9 reviews|
|excellent breakfast||in 255 reviews|
|friendly staff||in 218 reviews|
|good quality||in 17 reviews|
|great location||in 306 reviews|
|needed a lick of paint||in 14 reviews|
|nice hotel||in 153 reviews|
|nice spa||in 38 reviews|
|piano bar||in 16 reviews|
|room was very clean||in 170 reviews|
|star hotel||in 147 reviews|
|swimming pool||in 44 reviews|
|time long wait||in 21 reviews|
|train station||in 26 reviews|
|travel pass||in 17 reviews|
- Spa was closed for renovation, but no preinformation and no refund - Breakfast coffee was terrible, every day again
My most recent stay (early January of 2020) was my third stay at this hotel, and I really love it. The hotel is beautiful, the rooms are comfortable, and the staff is friendly and helpful. The buffet breakfast is lavish and delicious. I very much like the location -- not in the middle of the city, but in a nice, quieter area, near the Kaiser Wilhelm Church (and the Christmas Market). A free transportation pass to all the city's subways (S Bahn and U Bahn), buses and trams is included with the room, and the hotel has excellent access to the entire city and environs from the Berlin Zoologischer Garten station, which is about two blocks from the hotel. There are a number of good but inexpensive restaurants nearby.
There are two wifi systems -- one for the hotel's individual rooms and the other for the hotel's public rooms. The wifi for the public rooms seemed to work fine. However, the wifi for the individual rooms was a bit "iffy", and disconnected frequently, often without warning. The hotel has a very large bar, the "PianoLounge". It nearly always seems to be virtually empty, and (unlike the rest of the hotel), the service is neglectful and a bit condescending. (The hotel's public restaurant, the Berliner Stube, has a bar, which is far more congenial.)
The staff on the other hand was very friendly and helpful.
The described queen bed consisted of two separate mattresses covered by a single sheet. Sleep comfort was therefore nonexistent. The amenities in the room were laughable and outdated. The hairdryer is fixed in a drawer, there is NO bathrobe in the room, the coffee facilities are consisting of instant coffee and there was no chance to play a little music either via television or any other way. Hello Steigenberger...it’s 2020! Get with the time. Your brand used to be renowned. Now it feels like a sad afterthought meets a blast from the past. The staff on the other hand was very friendly and helpful. The spa facilities were closed and I was informed about this prior arrival so I am not taking this into my review.
Convenience,nice quiet view across the square and the included transport ticket.
From first steps into the hotel to the last out the emphasis was all about the guest...their comfort...their needs...their enjoyment. 2 minor niggles were dealt with immediately and with a smile. Location, room, comfort, breakfasts...all were outstanding.
Only stayed for 4 nights.
The Steigenberger Hotel Berlin sits in City West, just five minutes from Kurfurstendamm. Public transport is also nearby, offering easy access to Checkpoint Charlie, the Brandenburg Gate, and the Reichstag. Guests receive a free travel card upon arrival that is valid for public transit in zones A, B, and C. This centrally-located hotel offers free WiFi in all areas and 24-hour room service for guests. There is a buffet breakfast available at the hotel, which also offers two restaurants that feature regional and international cuisine.
The Steigenberger Hotel Berlin offers 17 conference and meeting spaces that can accommodate up to 500 guests. There is an event and catering staff on hand to assist with all meetings and events. The hotel also features a bar, a smokers’ lounge, and a swimming pool for guest enjoyment. Located on the second floor, guests will find the round pool and a sauna with a relaxing lounge area. There is a spa that offers a variety of Asian and classic massage and spa treatments. The hotel also offers a fitness center with personal trainers available.
All of the guest rooms at this hotel feature premium beds and bedding with plenty of pillows, complimentary wired Internet access, a work desk, and a modern bathroom with deluxe amenities. Rooms also include a flat-screen TV and views of the courtyards and streets around the hotel. There are accessible guest rooms and allergy-free rooms available, as well as a limited number of Deluxe Suites with additional living and sleeping space, as well as a private elevator entry. There are 398 guest rooms in total.
based on 10 083 reviews
Things to know
- Friendly service
- Very quiet
Policies vary by room type and provider.
FAQs when booking at Steigenberger Hotel Berlin
Where is Steigenberger Hotel Berlin located?
Steigenberger Hotel Berlin is located at Los-Angeles-Platz 1 in Charlottenburg, 5,5 km from the centre of Berlin. Kurfürstendamm is the closest landmark to Steigenberger Hotel Berlin.
When is check-in time and check-out time at Steigenberger Hotel Berlin?
Check-in time is 15:00 and check-out time is 12:00 at Steigenberger Hotel Berlin.
Does Steigenberger Hotel Berlin offer free Wi-Fi?
Yes, Steigenberger Hotel Berlin offers free Wi-Fi.
Does Steigenberger Hotel Berlin offer free parking?
No, Steigenberger Hotel Berlin does not offer free parking.
Does Steigenberger Hotel Berlin offer free airport shuttle service?
No, Steigenberger Hotel Berlin does not offer free airport shuttle service.
How far is Steigenberger Hotel Berlin from the airport?
Steigenberger Hotel Berlin is 7,1 km from Berlin Tegel. Steigenberger Hotel Berlin is 18,6 km from Berlin Schönefeld.
Can you bring pets to Steigenberger Hotel Berlin?
Yes, Steigenberger Hotel Berlin is a pet-friendly hotel.
Does Steigenberger Hotel Berlin have a pool?
Yes, Steigenberger Hotel Berlin has a pool on-site.
Reviews about Steigenberger Hotel Berlin
Most popular landmarks
- Kurfürstendamm 291 m
- Siegessäule 1,7 km
- Potsdamer Platz 3 km
- Brandenburger Tor 3,3 km
- Reichstag 3,3 km
- Schloss Charlottenburg 3,4 km
About the neighbourhood
Charlottenburg is known for: opera, fine dining, Prussian historyMore
|Berlin Tegel||7,1 km|
|Berlin Schönefeld||18,6 km|
|Berlin-Zoologischer Garten||0,6 km|
|Berlin-Zoologischer Garten||0,6 km|