Henri Hotel - Berlin Kurfürstendamm

Kind staff, 24hr front desk, great room for a couple on weekend out

Great Hotel with nostalgic charme near the Ku'damm. We had a Salon-Zimmer (room 411) and it was just wonderful! The little balcony with the city-view made our stay complete. The breakfast was very nice, there was a lot to choose from and it's great they serve breakfast till 11:30 on a Sunday so you can sleep in. The staff is very friendly and helpful. We'll be back for sure!

The hotel had great character and even if a lot of the 'effect' is post-war and contrived it nonetheless evoked an earlier more elegant age of travel and hotels. The bedroom was very elegant and the addition of a balcony with flowers was very welcome - especially in an unusually warm weather spell. I like that quality very much, I even liked, as I do elsewhere, the old fashioned lift. The breakfast room was very pleasant and unrushed... and one could stay with a newspaper and more coffee. I liked that very much. The adjoinng streets have some lovely elegant shops and restaurants and the area is very safe, or certainly feels safe. I hope to stay again.

The staff were efficient and polite but not overly warm as such. I understand they are busy but there was that sense of being yet another visitor - which of course is to be expected. The Spanish Housekeeper on my floor was very warm and jolly. That said I was disappointed that my phone charger which I left in my room (a UK / Ireland model) was not found, even though I contacted the hotel almost immediately. The fact that I was asked for my credit card details before anything was found or identified might not be the best way for going about addressing such issues, which must happen from time to time. I once left a big coat in a hotel in Brussels - they hotel were insistant on posting it. But my friend called to collect. They would not hear of my paying. Whereas here the first question was to pay for the postage - which came across as a bit forecful.

The staff was extremely friendly

The hotel is situated in a beautiful area, close to different sights, shops and restaurants. The design is really very nice, staff is friendly and ready to help if they are available. Breakfast is quite good, you can easily find healthy options. I would stay there next time I go to Berlin. Soap/gel in the bath is really cute: it has ideas what songs to sing when taking a shower:)

I was there during the heat wave (+35 C) and the hotel did not have air conditioning, which is of course bad. I asked to provide me with a ventilator, but at first there was none, and in a day I had to take it to my room myself from the reception. I was lucky to spend most of the day out of the hotel, and I opened windows by night, which helped a lot.