Holi Hostel Hotel

• The value for money is great. • I like the breakfast - they have pancakes and Nutella, fresh fruit salad, fresh scrambled eggs and bacon, bread rolls with several spreads, cheeses and cold cuts (sausage), vegetables (tomatos and cucumber), cereals and much more. • And the staff is very nice - with few exceptions. • Except for one day we always found parking spaces for our two cars directly in front of the hotel at all times. • This is a very nice and calm part of Berlin, absolutely no noise from streets or pedestrians. • It's clean.

• The hotel accepted my request for late checkout (via booking.com) at first without extra charges. But on the last day (August 18th, 2019) in the morning they tried to charge 100€ for that, totally unexpected. I showed them the confirmation, but the desk clerk kept totally unregenerate (but still friendly to some degree). So I had to have booking.com intervene. It got solved when booking.com called the hotel. So I didn't have to pay in the end, but that still wasted about 15 minutes of my time. In my honest opinion that desk clerk should be called to account. • There was a water damage causing a fire alarm at 5AM in the morning, and the hotel had to be evacuated.