Pros (+) Very helpful staff.
4 stars
Mercure Bergamo Centro Palazzo Dolci
Viale Papa Giovanni XXIII 100, 24121 Bergamo, Bergamo, Italy
Bergamo, Italy
See location+39 035 227 411Photos of Mercure Bergamo Centro Palazzo Dolci
Overview
Mercure Bergamo Centro Palazzo Dolci is located in Bergamo and is within a short walk of nearby landmarks, such as the Teatro Donizetti. It is also a brief walk from Bergamo Railway Station.
The hotel offers a 24/7 reception, as well as an express check-in and check-out feature and valet parking. For added convenience, it features laundry facilities, limited hours room service and a concierge.
The elegant rooms offer a private bathroom, a mini bar and a flat-screen TV. They each have heating, tea and coffee making facilities and a bathtub.
Mercure Bergamo Centro Palazzo Dolci has an on-site restaurant, perfect for those preferring to eat in. Those staying at the property can sample a range of drinks at L'Accademia. A selection of eating options can also be found in close proximity to the property.
The hotel is situated under a 10-minute car trip from Orio al Serio Airport. Additionally, a range of tourist attractions are within easy reach.
Latest deals for Mercure Bergamo Centro Palazzo Dolci
Standard Room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Mercure Bergamo Centro Palazzo Dolci
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Upper floors accessible by lift
Bathroom
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Services and conveniences
- ATM on-site
- Concierge service
- Safety deposit box
- Room service
- Express check-out
- 24-hour front desk
General
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle hire
- Golf
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Fitness
- Fitness centre
Spa
- Massage
Reviews of Mercure Bergamo Centro Palazzo Dolci
8.4
Very good
5725 verified ratings
Wonderful
2462
Very good
1352
Good
916
Okay
373
Fair
295
Mediocre
141
Poor
186
Summary of reviews
Guests say
Overall, guests had mixed experiences at the hotel. On a positive note, many appreciated the convenient location and good bed comfort. However, numerous reviews highlighted significant concerns regarding cleanliness, particularly in bathrooms and common areas. The service was also criticized for being insensitive or unhelpful, especially in relation to reservation policies. Amenities like air conditioning were frequently noted as underperforming, which detracted from the overall experience. Despite some positive aspects, many guests felt the hotel did not meet their expectations, particularly regarding cleanliness and service.AI-generated from customer reviews
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8.4 out of 10
626 reviews
8.9 out of 10
17 reviews
8.4 out of 10
2 reviews
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Location
Viale Papa Giovanni XXIII 100, 24121 Bergamo, Bergamo
What's nearby
- Parco Caprotti0.7 km
- Porta S. Giacomo1.2 km
- Galleria d'Arte Moderna e Contemporanea1.3 km
- Piazza Mercato delle Scarpe1.3 km
- Accademia Carrara di Belle Arti di Bergamo1.3 km
- Bergamo Cathedral1.4 km
- Santa Maria Maggiore1.5 km
- Cappella Colleoni1.5 km
- Museo Storico1.5 km
- La Citta Alta1.5 km
- Palazzo del Podesta1.5 km
- Piazza Vecchia1.6 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: IT016024A1UHDQT29Q
Essential information about Mercure Bergamo Centro Palazzo Dolci
Low season | January |
|---|---|
High season | January |
When to book a room at Mercure Bergamo Centro Palazzo Dolci
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8,2 |
|---|---|
Distance to city centre | 0,6 km |
Nearest airport | Bergamo Orio Al Serio |
Distance to airport | 3,2 km |