Wanda Realm Beijing

Staff were quite good overall and happy to help, although a few were clearly a little hesitant to deal with an English speaker. Rooms were clean. 6 elevators meant getting up to the room was usually quick and easy. Location was excellent as across the road from a supermarket and selection of restaurants. 10 minute walk to subway line 1 which doesn't need any line changes to go into Tiananmen square (central Beijing) which was about 25 minutes in. Because the train changes in Beijing can be very long walks, this makes the hotel better location wise than a lot of closer hotels that require changes to go to the Forbidden city for example.

The finish fitment inside the room was a little poor. Electrical sockets not quite attached properly so plugs fell out and were difficult to plug in, unacceptable for a 5 star hotel. The toilet got blocked on 4 of the 7 days I stayed here. Often it would block itself overnight without anyone using it, very annoying in the morning with 4 people wanting to use it. The exterior lights had about 25% of them not working properly, as it has changing colour lights moving around, it looked cheap and tacky with this failure rate.