Grands I Hotel

Jl Teuku Umar Bukit Nagoya, Batam 29432, Indonesia
+62 778 431 111

Cheapest
rate per night

9,1

Excellent
based on 1 300 reviews
Grands I Hotel - Batam, Riau Islands, Indonesia
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Agoda.com R1 112
SnapTravel R1 419
TripAdvisor R1 430
Agoda.com
SnapTravel
TripAdvisor

Good to know

Distance to city centre

4,6 km

Location rating

9,6

Nearest airport

Batam Hang Nadim

Distance to airport

11,8 km

Rooms

Check-in
Check-out

Superior rooms

R1 112+

Bed type
Provider
Nightly base price
Unknown
R1 112 per night
Unknown
R1 532 per night

Reviews

Pros

Cons

Traveller rating

270
86
11
2
1

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Mar 2020
    10,0

    Smooth check in and they even allowed us to check in earlier due to availability of rooms and it was great! They even allowed a slightly later check out due to personal reason. The staff were very accommodating! The location to Nagoya mall. It is just a 3-5 mins walk through the backyard to get there. Also the wide spread of breakfast buffet ranging from the local Indonesia food to western and other Asian food such as Japanese food. The hotel rooms were very spacious and clean. Would definitely stay here again in the future!

    Nothing.

  • Mediocre
    Mar 2020
    4,0

    Bed was comfy n near mall.

    Toilet was dirty not properly cleaned. Can see urine stains on wc. Room was very smelly n filty. Sofas were very dirty with stains n ciggrate burns holes on sofas. Did not expect deluxe rooms to be like that. Reception was not being helpful when asked for invoice because she told me i booked from booking.com n pay direct to booking.com. I'm sure something can be done on the hotel side. Whatever it is, we still pay for our stay @ Grands I.

  • Good
    Mar 2020
    7,9

    -Near to the mall - responsive, friendly and approachable staffs - comfortable bed

    Varieties of food but lack of taste

  • Good
    Feb 2020
    8,0

    Location was great, pool had a nice touch of child pool alongside the adult pool and a hot jacuzzi, spa was well equipped & decorated, masseuse was skilled, decor and furniture are good hotel standard

    Room service was quite slow and it was a challenge getting right items delivered; such as extra towels etc

  • Poor
    Feb 2020
    2,0

    I will booked again because of the front desk staffs n porters Just need to wait for them to change bed sheet before I go shopping.

    Friendly front dest lady , give a 5 star to Jessica Location super convenient Never change bed sheet because I put a make there , Room keeper must keep to its' hygiene. Must change bed sheet . Breakfast , egg station is slow

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About

Overview

With a stay at Grands i Hotel, you'll be centrally located in Batam, a 1-minute drive from Nagoya Hill Mall and 9 minutes from Harbor Bay Ferry Terminal. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,1 Excellent

based on 1 300 reviews

9,6

Location

9,0

Vibe

7,5

WiFi

7,2

Breakfast

Things to know

  • Clean rooms
  • Comfortable beds
  • Great reception
  • Great shopping

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Business centre
Concierge service
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Night club
Kitchen/kitchenette
Safe
Sauna
Free parking
Storage available
Lift
Massage
Accessible by lift
No smoking
Free Internet
Pets not allowed

FAQs when booking at Grands I Hotel

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Photos

All photos (1)
Building (1)

Location

Most popular landmarks

  • Bengkong 2,4 km
  • Drak Bike Park 6,9 km
  • Mega Legenda 7,2 km
  • Tamarin Santana Golf Club 10,4 km
  • Barelang Bridge 18,6 km

Getting around

Batam Hang Nadim 11,8 km
Singapore Changi 23,3 km

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