Good to know
Distance to city centre
|Batam Hang Nadim|
Distance to airport
|"Super friendly, welcoming & helpful staff"||(in 65 reviews)|
|"I loved the spacious and clean room!"||(in 7 reviews)|
|"The deluxe room was great."||(in 90 reviews)|
|"Live the stay at the hotel."||(in 20 reviews)|
Time of year
Show reviews that mention
Smooth check in and they even allowed us to check in earlier due to availability of rooms and it was great! They even allowed a slightly later check out due to personal reason. The staff were very accommodating! The location to Nagoya mall. It is just a 3-5 mins walk through the backyard to get there. Also the wide spread of breakfast buffet ranging from the local Indonesia food to western and other Asian food such as Japanese food. The hotel rooms were very spacious and clean. Would definitely stay here again in the future!
Bed was comfy n near mall.
Toilet was dirty not properly cleaned. Can see urine stains on wc. Room was very smelly n filty. Sofas were very dirty with stains n ciggrate burns holes on sofas. Did not expect deluxe rooms to be like that. Reception was not being helpful when asked for invoice because she told me i booked from booking.com n pay direct to booking.com. I'm sure something can be done on the hotel side. Whatever it is, we still pay for our stay @ Grands I.
-Near to the mall - responsive, friendly and approachable staffs - comfortable bed
Varieties of food but lack of taste
Location was great, pool had a nice touch of child pool alongside the adult pool and a hot jacuzzi, spa was well equipped & decorated, masseuse was skilled, decor and furniture are good hotel standard
Room service was quite slow and it was a challenge getting right items delivered; such as extra towels etc
I will booked again because of the front desk staffs n porters Just need to wait for them to change bed sheet before I go shopping.
Friendly front dest lady , give a 5 star to Jessica Location super convenient Never change bed sheet because I put a make there , Room keeper must keep to its' hygiene. Must change bed sheet . Breakfast , egg station is slow
With a stay at Grands i Hotel, you'll be centrally located in Batam, a 1-minute drive from Nagoya Hill Mall and 9 minutes from Harbor Bay Ferry Terminal. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
based on 1 300 reviews
Things to know
- Clean rooms
- Comfortable beds
- Great reception
- Great shopping
Policies vary by room type and provider.
FAQs when booking at Grands I Hotel
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Most popular landmarks
- Bengkong 2,4 km
- Drak Bike Park 6,9 km
- Mega Legenda 7,2 km
- Tamarin Santana Golf Club 10,4 km
- Barelang Bridge 18,6 km
|Batam Hang Nadim||11,8 km|
|Singapore Changi||23,3 km|