Kempinski Hotel Grand Arena

Pirin Street 96, Bansko 2770, Bulgaria
+359 7498 8888

Cheapest
rate per night

9,5

Excellent
based on 2 127 reviews
Kempinski Hotel Grand Arena - Bansko, Bulgaria
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor R1 295
AMOMA R1 569
KAYAK R1 896
TripAdvisor
AMOMA
KAYAK

Good to know

Distance to city centre 1,6 km
Location rating 8,9
Nearest airport Sofia
Distance to airport 96,7 km

Rooms

Check-in
Check-out

Double rooms

R2 051+

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Provider
Nightly base price
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R2 051 per night
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R2 051 per night

Deluxe rooms

R1 295+

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Provider
Nightly base price
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R1 295 per night
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R1 569 per night
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R1 896 per night
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R2 179 per night
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R2 223 per night
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R2 703 per night

Executive rooms

R2 710+

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R2 710 per night
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R2 735 per night
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R3 399 per night
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R5 967 per night

Reviews

Pros

Traveller rating

263
32
7
0
0

Time of year

Traveller type

Show reviews that mention

+
bansko in 27 reviews
best hotel in 103 reviews
excellent breakfast in 105 reviews
great location in 92 reviews
great spa in 119 reviews
heated outdoor in 14 reviews
hotel food in 107 reviews
indoor pool and the heated in 35 reviews
location is the best in 71 reviews
mountain view in 43 reviews
new years in 3 reviews
polite staff in 113 reviews
room service in 45 reviews
ski lift in 39 reviews
ski pass in 9 reviews
spacious rooms in 8 reviews
teppanyaki restaurant in 4 reviews
  • Excellent
    Jan 2020
    8,8

    Great, probably the best, location, right at the base of the slope, next to main ski cabin. Nice architecture, fitting the mountains ambient, with wood everywhere, fireplaces and a very nice SPA offering also outdoor jacuzzi. People were really nice and helpful, all speaking EN and some maybe other languages too. Food was very good as well with a pretty rich breakfast as well as good variety for the evenings (both the self-serve restaurant and the few à la carte available ones). Also, the ski facilities are just great and everything is simply available to the clients. Last but not least, I could see the management present every day, including the GM, greeting people and helping when needed. Being “on the floor” I know for a fact it helps a lot, in every aspects

    Except the SPA area which is lovely, the hotel seems pretty worn out and while I understand the complexity rebuilding / refurbishing the rooms + other areas that maybe requires (partial) closing the activity, I think the things like mattresses, pillows and so on, can be already addressed. Briefly, those don’t really match Kempinski name level. I’m sure / I hope it’s planned somewhere in the near future.

  • Excellent
    Dec 2019
    10,0

    Best location, high quality service, professional and helpful staff.

  • Excellent
    Dec 2019
    9,0

    Good location, it cannot be closer to the gondola that takes you up the mountain, overall great service.

    The coffee in breakfast has room for improvment and the room was too hot although we regulated the thermostat to 21 degrees we still had to sleep naked

  • Excellent
    Oct 2018
    10,0

    Filling like at home

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About

Overview

The Kempinski Hotel Grand Arena is the only ski-in and ski-out hotel located in Bansko, Bulgaria. It is found in the middle of a mountain resort right across from the Gondola lift station. This luxury five-star hotel boasts 157 Alpine-style rooms with 25 suites, including the prestigious Presidential Suite. This air-conditioned, non-smoking establishment is a short distance from the cultural district of the city and 61 miles from Sofia Airport.

Every room and suite at the hotel include a bathtub and shower in a private bathroom. Guests have a choice of pillows and access to complimentary high-speed wireless Internet. Coffee and tea facilities are provided along with a safe, balcony with a view, a working desk, and flat-screen television. Suites offer a large living area and a dining corner with extra amenities for guests to feel at home. The Presidential Suite comes with a laptop safe, special dining room, bidet, jacuzzi, and other premium amenities.

Guests can easily enjoy dining at the hotel’s various restaurants. The Gallery Restaurant serves buffet breakfast and dinner. Come Prima Restaurant offers Mediterranean fare and a delicious dessert menu. Sushi Bar & Teppanyaki Grill offers authentic Japanese cuisine made by Asian chefs in a smart, casual environment.

Treatments are available at Kempinski Spa, including Thai massages, beauty procedures, and seasonal treatments. The spa includes two outdoor pools, an indoor pool, jacuzzis, a fitness center, herbal sauna, experience showers, infrared cabin, detox area, and more. The fitness center is open 24/7 and offers high-tech treadmills, cardio equipment, and weight lifting equipment.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,5 Excellent

based on 2 127 reviews

9,6

Wellness

9,3

Breakfast

8,0

Vibe

5,4

WiFi

Things to know

  • Great view
  • Friendly service
  • Nice building
  • Professional service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Babysitting or child care
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Indoor pool
Outdoor pool
Skiing
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Airport shuttle (surcharge)
Pool table
Storage available
Terrace/Patio
EV charging station
Lift
Hiking
Massage
Library
Laundry facilities
Child pool
Hairdryer
Parking (surcharge)
Ski-in/Ski-out
Steam room
Wedding services
Outdoor tennis
Grill
Hot tub
Cable or satellite TV
Playground

FAQs when booking at Kempinski Hotel Grand Arena

Where is Kempinski Hotel Grand Arena located?

Kempinski Hotel Grand Arena is located at Pirin Street 96, 1,6 km from the centre of Bansko. Bansko Ski Resort is the closest landmark to Kempinski Hotel Grand Arena.

When is check-in time and check-out time at Kempinski Hotel Grand Arena?

Check-in time is 15:00 and check-out time is 12:00 at Kempinski Hotel Grand Arena.

Does Kempinski Hotel Grand Arena offer free Wi-Fi?

Yes, Kempinski Hotel Grand Arena offers free Wi-Fi.

Does Kempinski Hotel Grand Arena offer free parking?

No, Kempinski Hotel Grand Arena does not offer free parking.

Does Kempinski Hotel Grand Arena offer free airport shuttle service?

No, Kempinski Hotel Grand Arena does not offer free airport shuttle service.

How far is Kempinski Hotel Grand Arena from the airport?

Kempinski Hotel Grand Arena is 96,7 km from Sofia. Kempinski Hotel Grand Arena is 116,6 km from Plovdiv.

Can you bring pets to Kempinski Hotel Grand Arena?

Yes, Kempinski Hotel Grand Arena is a pet-friendly hotel.

Does Kempinski Hotel Grand Arena have a pool?

Yes, Kempinski Hotel Grand Arena has a pool on-site.

Photos

Kempinski Hotel Grand Arena - Bansko - Building All photos (154)
Kempinski Hotel Grand Arena - Bansko - Banquet hall Banquets (1)
Kempinski Hotel Grand Arena - Bansko - Bar Bar (4)
Kempinski Hotel Grand Arena - Bansko - Bathroom Bathroom (9)
Kempinski Hotel Grand Arena - Bansko - Bedroom Bedroom (30)

Location

Most popular landmarks

  • Bansko Ski Resort 144 m
  • Dobrinishte Ski Resort 7,4 km
  • Kutelo 8,6 km
  • Vihren 9,3 km
  • Gazey 10,9 km
  • Polezhan 12,2 km

Getting around

Sofia 96,7 km
Plovdiv 116,6 km

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Kempinski Hotel Grand Arena