Good to know
|Distance to city centre||1,6 km|
|Distance to airport||96,7 km|
|"Amazing location and friendly staff!."||(in 86 reviews)|
|"Great hotel, real 5 stars."||(in 79 reviews)|
|"Lovely restaurants and perfect location."||(in 73 reviews)|
Time of year
Show reviews that mention
|bansko||in 27 reviews|
|best hotel||in 103 reviews|
|excellent breakfast||in 105 reviews|
|great location||in 92 reviews|
|great spa||in 119 reviews|
|heated outdoor||in 14 reviews|
|hotel food||in 107 reviews|
|indoor pool and the heated||in 35 reviews|
|location is the best||in 71 reviews|
|mountain view||in 43 reviews|
|new years||in 3 reviews|
|polite staff||in 113 reviews|
|room service||in 45 reviews|
|ski lift||in 39 reviews|
|ski pass||in 9 reviews|
|spacious rooms||in 8 reviews|
|teppanyaki restaurant||in 4 reviews|
The staff was super friendly and ready to tend to our needs. The lobby bar is very pleasant with a nice whiskey collection at one’s disposal. The spa is freshly renovated (it seems) and it is also nice.
The rooms badly need refurbishment, the design being a bit obsolete. There was a slight problem with the cleanness but as a matter of fact it was addressed in a prompt manner.
This is the best hotel in Bansko (and probably in Bulgaria). The rooms are big and comfortable, the spa is exquisite and the staff always makes sure that you feel comfortable. The breakfast is superb.
The lighting in the rooms could be improved.
Top class - spa, gym, breakfast, common areas, rooms. Very friendly and professional staff - asked to switch rooms due to noisy neighbors and our wish was granted.
Really poor soundproofing - we could hear people speaking, even phone vibrating in the room next door.
Great breakfast, everything was perfect! The hotel is pets friendly which is great!
Great facilities, comfortable room, excellent breakfast.
The Kempinski Hotel Grand Arena is the only ski-in and ski-out hotel located in Bansko, Bulgaria. It is found in the middle of a mountain resort right across from the Gondola lift station. This luxury five-star hotel boasts 157 Alpine-style rooms with 25 suites, including the prestigious Presidential Suite. This air-conditioned, non-smoking establishment is a short distance from the cultural district of the city and 61 miles from Sofia Airport.
Every room and suite at the hotel include a bathtub and shower in a private bathroom. Guests have a choice of pillows and access to complimentary high-speed wireless Internet. Coffee and tea facilities are provided along with a safe, balcony with a view, a working desk, and flat-screen television. Suites offer a large living area and a dining corner with extra amenities for guests to feel at home. The Presidential Suite comes with a laptop safe, special dining room, bidet, jacuzzi, and other premium amenities.
Guests can easily enjoy dining at the hotel’s various restaurants. The Gallery Restaurant serves buffet breakfast and dinner. Come Prima Restaurant offers Mediterranean fare and a delicious dessert menu. Sushi Bar & Teppanyaki Grill offers authentic Japanese cuisine made by Asian chefs in a smart, casual environment.
Treatments are available at Kempinski Spa, including Thai massages, beauty procedures, and seasonal treatments. The spa includes two outdoor pools, an indoor pool, jacuzzis, a fitness center, herbal sauna, experience showers, infrared cabin, detox area, and more. The fitness center is open 24/7 and offers high-tech treadmills, cardio equipment, and weight lifting equipment.
based on 2 066 reviews
Things to know
- Comfortable beds
- Nice building
- Great view
- Professional service
Policies vary by room type and provider.
FAQs when booking at Kempinski Hotel Grand Arena
Where is Kempinski Hotel Grand Arena located?
Kempinski Hotel Grand Arena is located at Pirin Street 96, 1,6 km from the centre of Bansko. Bansko Ski Resort is the closest landmark to Kempinski Hotel Grand Arena.
When is check-in time and check-out time at Kempinski Hotel Grand Arena?
Check-in time is 15:00 and check-out time is 12:00 at Kempinski Hotel Grand Arena.
Does Kempinski Hotel Grand Arena offer free Wi-Fi?
Yes, Kempinski Hotel Grand Arena offers free Wi-Fi.
Does Kempinski Hotel Grand Arena offer free parking?
No, Kempinski Hotel Grand Arena does not offer free parking.
Does Kempinski Hotel Grand Arena offer free airport shuttle service?
No, Kempinski Hotel Grand Arena does not offer free airport shuttle service.
How far is Kempinski Hotel Grand Arena from the airport?
Kempinski Hotel Grand Arena is 96,7 km from Sofia. Kempinski Hotel Grand Arena is 116,6 km from Plovdiv.
Can you bring pets to Kempinski Hotel Grand Arena?
Yes, Kempinski Hotel Grand Arena is a pet-friendly hotel.
Does Kempinski Hotel Grand Arena have a pool?
Yes, Kempinski Hotel Grand Arena has a pool on-site.
Reviews about Kempinski Hotel Grand Arena
Most popular landmarks
- Bansko Ski Resort 144 m
- Dobrinishte Ski Resort 7,4 km
- Kutelo 8,6 km
- Vihren 9,3 km
- Gazey 10,9 km
- Polezhan 12,2 km