Bansko hotels

Bansko hotels

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Bansko, Bulgaria
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Low season September
High season April
  Average price (weeknight): R924
  Average price (weekend night): R700

cheapest month to stay

44%

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most expensive time to stay

309%

expected price increase

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(avg. price over the last 2 weeks)

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Best Bansko hotels

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Zigen House - Bansko - Building
1
9,4 Excellent (310 reviews)
Overview Reviews
The Zigen House features a traditional tavern with an open fireplace and en-suite rooms offering views of the Pirin Mountain. Free Wi-Fi and free parking are available and the garden comes with a free hot tub. Each room has a private bathroom equipped with toiletries and bathrobes. A flat-screen TV with cable channels, a refrigerator and a kettle can also be found in all rooms. Airport shuttle services and massages are offered on request. The ski lift can be reached within 500 metres, while Bansko central area is set 300 metres away from Zigen House.
10,0 Excellent
Pros: The hotel is located close to the center - 5-10 minutes walk at a normal pace, and at the same time it’s very quiet (unlike the super central part of Bansko). The owners are warm and friendly people and it easily becomes clear they put a lot of work and care to make the place as awesome as it is. The rooms are amazingly clean, unbelievable! The beds, the linen, all surfaces and the bathroom - positively the cleanest, spotless room I’ve seen. And not only in a hotel. :))) The yard is cozy and green, very beautiful. The breakfast is nice and at a very reasonable price. We would definitely book again, thank you for the lovely stay!
9,6 Excellent
Pros: the breakfast was just great!
Cons: TV SET
10,0 Excellent
Pros: We had a wonderful expirience at Zigen house - The place is very cozy and warm. Maria was super nice and helping, sheets were changed every morning and the room stayed clean. The breakfast was great and cheap. We will defenantly be happy to come back
Cons: Nothing
10,0 Excellent
Pros: The house is traditional themed, build with quality and good taste. The rooms were nice and clean. The staff was friendly and the breakfast very good.
9,6 Excellent
Pros: Was very clean, tidy and comfortable.
10,0 Excellent
Cons: The balcony didn’t have chairs where to sit and enjoy the amazing sunset.
10,0 Excellent
Pros: Mitko and Marianna are the kindest and friendliest people
10,0 Excellent
Pros: Really friendly hosts, good location - near the city center, but quiet, enough parking outside. Good and cheap breakfast in traditional dining room with fireplace. Received discount vaucher for ski rent.
Cons: No soundproofing - I heard all what happened inside house and outside it. Room looks smaller than stated, but I'm not really checked it. No bright light - it's impossible to read book. Room was clean, but when my phone falled, I find somebody's socks and shoes under my bed.
9,2 Excellent
Pros: The traditional salon for breakfast, lunch, dinner or snack The fireplace The breakfast
Cons: We had a smaller room
Lucky Bansko Aparthotel Spa & Relax - Bansko
2
9,2 Excellent (2 138 reviews)
R1 745+
Overview Reviews
With a stay at Lucky Bansko Aparthotel SPA & Relax, you'll be centrally located in Bansko, a 3-minute drive from Bansko Ski Resort and 11 minutes from Dobrinishte Ski Resort. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
10,0 Excellent
Pros: Everything
10,0 Excellent
Pros: A great hotel! New , clean beautiful! With special activities for kids, they loved it ! Great breakfast. Comfertable beds. A wonderful SPA menu.
6,7 Good
Pros: Not our cup of tea too big and impersonal It feels like a all in resort
Cons: Again this is not the kind of hotel we enjoy However if you like a big resort you may like it In our opinion definitely not 5 star quality 3 at the most
7,9 Good
Cons: I wish there had been air conditioning in the bedrooms or at least a fan. There were no screens on the windows so we couldn’t keep the windows open at night without letting bugs in. Without open windows, fans or air conditioning, it was a bit hot in the rooms for sleeping.
7,5 Good
Pros: The room was big and clean, the staff was nice and friendly, the inside pool was great and warm!
Cons: I asked few times after reservation 1 big bed and not twins beds but we got twins beds, it was uncomfortable specially because our infant son wanted to sleep with us in the middle of the night and the mattresses was moving.... we asked to change the room but instead they brought us old disgusting matters to put on top but it was to horrible for us and we moved it away. Another thing was that we arrived to the hotel on Friday and no one came to clean the room until i asked for it on Sunday!!!
10,0 Excellent
Pros: Great hotel with super spa facilities. Modern and well maintained.
Cons: Nothing
5,4 Okay
Pros: The spa is very nice.
Cons: I was quite surprised and taken aback when I went to breakfast with a sleeveless shirt and was told that I should go back to my room and change clothes because my clothing was indecent. Well, a no-sleeveless dresscode for breakfast is ridiculous indeed but I'm a polite guest... I was appalled when I got back to the breakfast room wearing a jumper, and saw a woman in a sleeveless shirt. The waitress told me the interdiction did not apply for women. I suppose women's shoulders are more decent than men's. Apart from this, I didn't like that our room (comfort ok but definitely not worth 5*) was in the second building, accessible only through 2 lifts, a flight of stair and 50m walking in the underground...
9,6 Excellent
Pros: Good mix: great breakfast, spacious and clean room, nice spa (though don't expect something very big), careful and attentive staff.
Cons: Outside parking lots could be improved.
Guest Rooms Granat - Bansko - Building
3
9,2 Excellent (251 reviews)
Overview Reviews
Situated right next to the cable car on the main street, Guest Rooms Granat enjoys a privileged position in Bansko. It offers en-suite rooms, free Wi-Fi and free parking. Each room comes with cable TV, a minibar, an electric kettle and has a private bathroom equipped with toiletries. Ski storage, ski rental and bike rental are available on site. An airport shuttle service is available at an additional cost. Many shops, bars and restaurants can be found in the immediate surroundings of the Granat Guest Rooms. The historic part of Bansko is 1.5 km away.
9,6 Excellent
Pros: Right next to the gondola. Nice and clean rooms
9,6 Excellent
Pros: Amazing value for money in perfect location just off the slopes and near all the bars restaurants. Everything you need for a ski break, not luxury but really enjoyable stay with a lovely host
Cons: Wet room rather than bath but perfect for two of us
10,0 Excellent
Pros: Thank you for the lovely stay! We enjoyed it so much :) Worth coming again!
9,6 Excellent
Pros: location is great just around corner from gondola. Manager was very helpful and let me keep bags in room past check out so I could go skiing on last day.
9,6 Excellent
Pros: Location :)) the owner is wonderful and very helpful Rooms are big and clean.
Cons: some of the rooms are located just above a pub, and sometimes there is a lot of noise at 3am..
9,6 Excellent
Pros: Excellent location, within 300m of the Gondola and close to many ski hire shops, it was perfect for my needs. Danielle was a great host and was on hand to answer any Q's and was able to book an airport transfer for me at short notice. I was extremely happy with Guest Rooms Granat and will definitely revisit.
Cons: There was only one downside to my visit. Adjacent to the accommodation is the lively "Happy End" Club. Although open every evening, the only one where I struggled to sleep was Saturday, when I was awoken at 4am by the music which continued on beyond 5am. If you can't beat them, join them!
10,0 Excellent
Pros: It was modern, super clean, comfortable and the owner, Finka, is super sweet and helpful. The WiFi was fine and the location is superb.
Cons: Nothing needs improvement. Great in every way.
9,6 Excellent
Pros: Perfect Location and it was pleasure
Cons: Wifi was not perfect from our room
10,0 Excellent
Pros: Staff was friendly and helpful. Location was excellent for Bansko gondola and restaurants shops etc.
Cons: Check in was a little confusing and parking was confusing but alll worked out quickly sans fine with managers help. Be aware that this is right next to at least one noisy night club and may not be great for light sleepers.
10,0 Excellent
Pros: My third stay at Guest Rooms Granat (2015, 2017, 2019) and I can still say that it is the best small hotel in Bansko. Fantastic management (Danielle), perfect location (80 metres from the Gondola), and immaculately clean and very comfortable. Thanks for another great stay!!
Cons: Nothing
White Lavina Spa and Ski Lodge - Bansko - Building
4
9,2 Excellent (206 reviews)
R1 202+
Overview Reviews
Just 3 minutes’ walk from the ski station, this hotel offers self-contained apartments with wooden floors. It is a perfect base for skiing in the Pirin Mountains. An on-site spa and fitness centre is available free of charge. Each of Lavina’s bright studios and apartments has a living area with cable flat-screen TV. Some units include a kitchenette which comes with refrigerator and a kettle. Also featured are a balcony and private bathroom. After a day of skiing or exploring the mountains, guests can also join a yoga class, enjoy the hot tub or use the billiards and the pool table at an additional cost. Upon request and at a surcharge, guests can enjoy trekking and mountain biking activities, as well as excursions. The "White Lavina Food & Wine" restaurant offers traditional Bulgarian dishes. he restaurant uses products from local providers. In most cases breakfast is buffet, but may vary to menu depending on occupancy. White Lavina Spa and Ski Lodge provides ski storage. For entertainment there is table tennis and billiards and a playing room for children.
9,2 Excellent
Pros: The beds were very comfortable. The bathrooms and room interiors are modern, in excellent condition as new and good looking.
9,6 Excellent
Pros: We liked the atmosphere of the hotel, though we were there in the summer for a hike. The surrounding mountains are beautiful. The room and breakfast was great.
Cons: The room looked at a not so nice backyard full with weed.
10,0 Excellent
Pros: Lovely place and friendly staff! Highly recommended!
10,0 Excellent
Pros: The design, the stuff, it is clean and comfortable. The bar inside the hotel is perfect and the restaurant is very good as well.
10,0 Excellent
Pros: Very dedicated Staff, very into sports, we recommend the hotel for very active people
10,0 Excellent
Pros: I loved my stay at White Lavina. The staff was very friendly and helpful. I told them I was leaving the next day very early to go up on Vihren Peak and will not be able to have breakfast the next morning and they volunteered to prepare a packed lunch for me with a sandwich and a fruit . It was so nice of them! The property has an amazing location - central but quiet of the main street. From my balcony I had an amazing view of Todorka and Bansko Snow Sports Area and from the patio restaurant there was an amazing panoramic view of the main ridge of Pirin with Koncheto. There is a very nice restaurant on site with good Italian dishes and a lovely decor with vintage photos of skiers. In other areas and in the room there were lovely vintage posters from other famous snow sports areas in the world. The room was nice and v clean. I highly recommend White Lavina!
Cons: All was great
9,6 Excellent
Pros: Modern cozy and clean Hotel. English speaking and very nice staff. Helped us plan our stay at Bansko. Nce view from the room. Child friendly, has a nice lobby. We had dinner at the hotel and prices were reasonable.
Cons: Location is a bit far from the center and old town.
10,0 Excellent
Pros: Friendly staff, nice and comfortable appartment, great interior design in both rooms and common spaces. Great view from the balcony. Nice location and good breakfast! I definitely recommend the place!
Cons: In my view everything was great!
8,3 Excellent
Pros: Interesting design of the hotel.
Cons: They could be a little bit more careful with the surroundings (backside of the hotel, street that drives to the hotel, etc.)
10,0 Excellent
Pros: Everything was excellent
Boutique Hotel Uniqato - Bansko - Building
5
9,1 Excellent (553 reviews)
R1 422+
Overview Reviews
This charming Boutique Hotel Uniqato benefits from a quiet and central location close to the ski area of Bansko and just 100 metres from the ski lift. Free Wi-Fi is available throughout the property, and guests have free use of the sauna and steam bath. Private underground parking is accessible with a room key card. The cosy and spacious rooms are decorated in natural colours, in calming green, wooden brown and ecru shades, creating a modern, fresh and relaxing style. Restaurant Victoria is situated on the 1st floor, where mouth-watering dishes are served by a skilful staff, surrounded by an unique interior. There are 80 indoor seats and another 70 among a lush summer garden. Reservations are highly recommended. Boutique Hotel Uniqato is conveniently built for skiers – right next to the entrance there is a ski closet that can also be accessed with a room key card.
8,8 Excellent
Pros: The Victoria restaurant is excellent - especially the staff in breakfast
Cons: The reception staff is not kind
9,2 Excellent
Pros: I like the very big rooom, good and kindly staff, security parking and comfortable room service.
Cons: I don’ t like taht we haven’t windows or terace of the room.
8,3 Excellent
Pros: The room was perfect and very conforte h
Cons: Fridge was too small and the staff is moody
10,0 Excellent
Pros: Breakfast was really really nice. It is in restaurant Victoria. Everything was very delicious, enough variety of choices. Definitely worth it!
Cons: We liked everything! :)
10,0 Excellent
Pros: Large room, inside parking, very clean, modern and confortable
9,6 Excellent
Pros: Great value for money. We had a big 2 bedroom apartment. The staff helpful. We stopped only for 1 night en route to greece and we had a great night sleep. Dog friendly which is lovely
10,0 Excellent
Pros: Clean and spacious rooms, nice balcony. Close to ski area.
10,0 Excellent
Pros: A nice boutique hotel. Located on the main street, close to the lift. There are many restaurants and bars around although the traffic is much smaller when off-season. There is private parking under the hotel closed by a gate so no worries for the car. There is a small but nice spa place with two saunas on the top floor. The room was really huge, clean and comfortable with tea and coffee spot. The shower was luxurious and indulging with bathrobes. The big double mattress was super comfy. There is a small but nice balcony heading to the street with a small piece of mountains view in the background from the sides. There is a nice Italian restaurant in the hotel with good service and food and they make a 20% discount in case you make a reservation to the room. It was very convenient to get quick food delivery to our room after a long hiking day in the beautiful Pirin mountains.
Cons: We actually expected to have a mountains view from the balcony as it says in the description of the room but when we got to the hotel and we had the chance to check the room that we ordered and decide if we want to upgrade, we realized that all the double rooms with balcony have pretty same view to the main street and with a bit of mountain in the background. The air conditioner stops working in the second you open a window or a balcony. Since we stayed offseason in the summer, we didn't hear too much noise from the main street but we guess that in a high season it could be less comfy with open windows,
10,0 Excellent
Pros: Location, clean rooms, great restaurant
Cons: Garbage truck arrives at 6:25am everyday, not good if you sleep with windows open
Overview Reviews
With an all-year-round indoor pool, Saint George Palace Bansko Apartments is set 800 metres from the ski lift and 3 km from the center of Bansko. Free use of the gym, and the spa centre with hot tub, sauna, steam room, is included. Complimentary shuttle services to the ski gondola in the mornings and afternoon are available free of charge in the winter season. A fully equipped kitchenette is a standard in all stylishly decorated units at Saint George Palace Bansko Apartments. Each overlooks the surrounding garden and the mountains. The on-site restaurant serves international cuisine and provides options for breakfast, lunch or dinner. A free children's play area, adjoining the restaurant, is available. Snacks or beverages can be sampled at the lobby bar, and there is also a piano bar offering cocktails and night entertainment. Various beauty and wellness treatments are offered at a surcharge. Child care is offered on request at an additional charge.
10,0 Excellent
Pros: The apartment is spacious, and has a great kitchen with a full sized fridge the apartment offers fantastic views of the mountains and the city . The pool and saunas are fantastic, and the hotel restaurant is above and beyond what I expected
Cons: The pool closes at 8pm and that's a bit earlier than I prefer
9,6 Excellent
Pros: Big comfort studio, equiped with small kitchen, comfort bed and everything you need during your stay. Ideal hotel for relax. Excellent interior pool and jacuzzi, always warm watter. Staff was very friendly oriented.
Cons: Gym must be better equiped and clean.
10,0 Excellent
Pros: Modern looking hotel and rooms. Really good facilities: heated pool jacuzzi, sauna. Friendly staff.
9,2 Excellent
Pros: Very good facilities and the breakfast was great!
Cons: There is no airconditioning in the rooms and it was a bit hot.
6,0 Good
Pros: The breakfast was ok The room was ok Great selection in dinner The location was perfect I think it's a very good complex in the winter, there's a inside pool, and many more facilities for cold winter
Cons: Our room was located in second floor , we didn't want to open the curtains because the closeness between the intermediates is very close and you can't feel comfortable because the neighbors sees you! It's a shame, we didn't enjoy the view (1/3 of the view because the other 2/3 is a building) The issue with a dinner: extra charge for drinks, why? charge more and please include it I ordered a massage, a lady wasn't very nice, it's seems as she didn't want to make a massage to me
9,2 Excellent
Pros: Breakfast
Cons: The smell of the jacuzzi
9,2 Excellent
Pros: Large clean room with great view. Breakfast. Swimming pool Staff
Cons: Needed air conditioning at hottest time of year. Bumpy road up to hotel.
8,8 Excellent
Pros: Exelent breakfast and pool
Cons: Uncomfortable bed and pillow, small tv screen
9,2 Excellent
Pros: Large and comfortable apartment. Very convenient facility. Good restaurant.
9,6 Excellent
Pros: Staff are very frindly. Weitres and cheef. Rooms are very clean , big. We had 2 big rooms and separated shower . Kitchen is big, but you must pey extra chardge 25 euro for dishes for cooking. Wonderpful mounthin that you look trough the vindow. It is quiet place.
Cons: I dont like shorth time for breckpfast. I'd like to start breckpfast at 7 a.m. to 10 because of earli activitis witch start very early like klimbing. Pizza is not good.
Mountview Lodge - Bansko - Building
7
8,9 Excellent (199 reviews)
8,8 Excellent
Pros: On arrival the staff where helpful. The apartment was absolutely spotless when we got there. Our driver who picked us up from the airport gave us a quick tour of the town so we could get our bearings for the following day. We found this extremely helpful.
Cons: The only negatives we found was the shower was too small. As I said previously the apartment was spotless on arrival but didn’t get vacuumed, polished or swept in the whole time we were there. My son and I looked like we had flu and needed to buy antihistamines to cope.
Hotel Dumanov - Bansko - Building
8
9,0 Excellent (84 reviews)
Overview Reviews
With a stay at Hotel Dumanov in Bansko (Kvartal Noviya Grad), you'll be a 1-minute drive from Bansko Ski Resort and 12 minutes from Dobrinishte Ski Resort. Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
10,0 Excellent
Pros: Location, staff, cleanness, comfort It's a very good hotel and amazing people there!
Cons: Nothing. Dumanov was beyond my expectations.
8,3 Excellent
Pros: Location and friendliness of he staff was really good. Also the breakfast was more than decent
Cons: Not all straf spoke English
7,9 Good
Cons: Breakfast is not good. Missing shower curtain Bedsheets weren't replaced, only rearranged
9,6 Excellent
Pros: The location is perfect for the ski gondola, restaurants and bars
Cons: Would be nice to have tea & coffee in the room, also be able to get breakfast before 0800.
9,2 Excellent
Pros: The receptionist is super friendly and welcoming, I will return to Dumanov soon without a doubt! Brilliant for a budget hotel located in an excellent location!
8,8 Excellent
Pros: The location of the hotel was so close to the gondola and the middle of town. The hotel has a jacuzzi and sauna room for after hitting the slopes all day. Staff were helpful with booking taxis and recommending ski schools etc.
5,8 Okay
Pros: Location
Cons: Stray dogs barking every night. No sleep. Rooms too hot
10,0 Excellent
Pros: Spotlessly clean, good location within easy walking distance of the Gondola, nice restaurant downstairs with good food at typically low prices. All staff are very helpful. They'll organise your transfers and local transport if needed, on request. Fantastic prices represent excellent value for money. It has a free sauna, jacuzzi and very basic gym but it's included so just an added bonus. Free ski/board/boot drying room. Even paying considerably more I could not find better standards or faculties which is why I'm going to book my 3rd return to Hotel Dumanov
Cons: NOTHING REALLY but being very picky here but in the interests of useful feedback, the shower over bath would benefit from a screen or curtain but that's just my personal preference
10,0 Excellent
Pros: The approach of the staff Very helpful
Cons: Can't think of anything
10,0 Excellent
Pros: Loads of room, staff were excellent, always clean
7,4 Good
Pros: We had a very short stay at your hotel, one night only on a business trip, therefore had no time to see or use the full facilities. However, the staff were pleasant and the room well provided, clean and comfortable. I will return on another occasion.
Cons: No complaints.
Saint George Palace - Bansko - Building
9
8,8 Excellent (981 reviews)
Overview Reviews
With a stay at Saint George Palace in Bansko, you'll be near ski runs, within a 15-minute drive of Bansko Ski Resort and Dobrinishte Ski Resort. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
6,7 Good
Pros: Breakfast was great. Pool is ok, but smaller then in the pictures. Bathroom is good, spacy and clean.
Cons: Bed. One bed was good, and the second one was sofa with the poor and small pillows and veeery uncomfortable and squeaky. It was in living room, so we basically didnt have any space, except in kitchen.
8,8 Excellent
Pros: Big spacey rooms, comfortable beds, nove jacuzzi
Cons: There is no infrared sauna
9,2 Excellent
Pros: Breakfast was excellent, the restaurant service and food offerings were of good quality too. This was significant, considering the somewhat remote location of the hotel in Bansko. Overall, the hotel would not be at the same standard as 4**** international chains (Hilton, etc) but for a property in Bulgaria it is a very nice facility. The apartment we hired was nice enough, fully functioning kitchen, comfy beds, clean bathroom, etc. The pool is warm and the sauna and spa facilities are good, not too impressed by the steam room. Oh well, noone is perfect. The little outdoor suntrap with the restaurant and the bar is an excellent space for kids and families to hang out.
Cons: There is no AC, even in the summer! This may seem minor as the hotel is in the mountain but I was rather shocked to discover it when we arrived. They did immediately offer us fans, which partly helped in the hot weather. One of the bedrooms had a bunk bed, and not a double bed, which was not ideal. Again, I wish I had been made aware of it to expect it. The steam room was not hot enough.
10,0 Excellent
Pros: Everything. And the staff is very dedicated
Cons: -
10,0 Excellent
Pros: Everything was exactly as described. The hotel is near the mountain and at about 20-30 minutes walk from Bansko centre. Very calm location. Near the hotel is horse riding farm and many eco paths in the woods. The breakfast was various and delicious. The staff were very polite and helpful. The apartment was with a mountain view as we've requested at the time of the reservation. The SPA zone was clean and not crowded.
10,0 Excellent
Pros: Everything is exellent
Cons: The road near the hotel
9,2 Excellent
Pros: The apartment was very spacious and clean, including the bathrooms. The pool was also clean, and there was space enough for everybody. The breakfast was, despite a few small niggles, relatively abundant and rich.
Cons: I would say the lack of air conditioning could be felt on the top floor. Despite the cool weather outside, the huge roof windows generated a lot of heat, which dissipated only in the late evening. The only other thing I can think of was the butter and milk at breakfast. There was actually no butter, only margarine, while the milk was "reconstituted" . These two details seemed rather odd at an otherwise very decent breakfast.
10,0 Excellent
Cons: ☺️ Great place to stay, clean, quiet, excellent breakfast, very polite staff. Highly recommended !
9,2 Excellent
Pros: The hotel served us faithfully. The maneger of the place was very kind and helped us alot with choosing the attractions in the area. We enjoyed the exceptional scenery, the rich breakfast, the well-kept pool and hot tub. Hope to come back another time.
Cons: The massage was very unprofessional and disappointing
9,6 Excellent
Pros: Very good hotel, excellent breakfast, nice pool and sauna. Spacious room.
Thermal Spa Hotel Roman Bath - Bansko - Building
10
8,7 Excellent (418 reviews)
R1 319+
Overview Reviews
In a quiet location on the edge of Banya, Spa Hotel Rimska Banya is 5 km from the Bansko Ski Resort and offers free shuttle to the ski lifts in winter. The spa centre includes free sauna, steam bath and swimming pool facilities. Wi-Fi is available in the entire hotel for free. All rooms are simply furnished and feature cable TV, a minibar and a kettle. Most of the rooms come with a balcony and views of the forest or the Bansko town. The spa centre comprises a hot tub and 2 indoor pools, of which 1 can be uncovered in summer. Massage treatments and fitness facilities, as well as spa capsule and Cleopatra bath facilities, can be used for a surcharge. The restaurant serves Bulgarian cuisine. Guest can also relax in a lobby bar or in the garden, which has a children’s playground. Rimska Banya Spa Hotel is 10 km from the Dobrinishte Ski Resort. The centre of Bansko and the Bansko Train and Bus Station are within 6 km. Free private parking is available on site.
8,3 Excellent
Pros: Pleasent place for vaccation
Cons: Food was very good, but restaurant need update. Also there is no bar,
8,8 Excellent
Pros: The spa, the water, the structure, the value for money.
Cons: The bed was too soft and the room looked just a bit oldish even compared to the bathroom.
10,0 Excellent
Pros: Excellent communication, very helpful staff. Highly recommended. Would definitely visit again
7,5 Good
Pros: Very reasonable price for overnight stay , half board and use of very exstensive spa’s , saunas and steam rooms on both day of arrival and departure
Cons: No air con in room and room was very warm
9,2 Excellent
Pros: Very good yard, the facilites are great, the staff i excelent!
Cons: Nothing, everything was fine.
10,0 Excellent
Pros: Everything was excellent, it’s our second time to visit in as many months. Food, spa, rooms, and service all fantastic. Great value for your money
Cons: Nothing
10,0 Excellent
Pros: The food is in enough quantity, different every day,delicious
Cons: It would be lovely if they prepare food with more of pork meat The waiters are friendly, but sometimes too friendly, Waiters probably have instructions to take out every plate you have finished, but it would be nice if they ask to do that, some people, like me, want to have all the plates on the table.
9,6 Excellent
Pros: The swimming pools are fantastic, the rooms are clean and comfortable; dinner is fantastic;
Cons: the breakfast could be better, there were no peppers, which was strange as dinner included them; the cooler pool had bleach on the floor, which wasn´t cleaned, and the pool area smelled of the bleach and people let it in the pool;
10,0 Excellent
Pros: Excellent SPA experience. Cozy rooms, nice and very friendly staff and superb service. I have visited a number of times and will visit again.
Apart Hotel Dream - Bansko - Building
11
8,7 Excellent (401 reviews)
Overview Reviews
With a stay at Apart Hotel Dream in Bansko, you'll be within a 15-minute drive of Bansko Ski Resort and Dobrinishte Ski Resort. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
9,6 Excellent
Pros: Warm and helpful staff great breakfast large and spacious apartment Great location, close to attractions, but in a quite corner, walking distance to gondola, easy to find parking spot.
Cons: The height of bathtub was high and was hard to get in and out of the tub. It is good if a handle or something is installed there. Better if the Bed width was bigger.
9,2 Excellent
Pros: very positive and helpful staff. good breakfast. one day we were going to the mountains early in the morning and warned the reception about it. We were very pleasantly surprised that at 06 AM our breakfast was packed as "take a way" and was waiting for us at the reception with guy from hotel staff.
Cons: we traveled in the summer so we did not have enough air conditioning in the room.
8,3 Excellent
Pros: Overall the good, the location of the hotel is one of the best for skiing. Compare prices with another hotel is really good, but the end of the season is not an ideal holiday so it is difficult to evaluate the price is good or not. If main purpose in not skiing the hotel isn't the best chose.
Cons: The problem with hot water that everyone talk about is real. It is very common for small hotel to have features just for the listing, like the pool and the sauna aren't really usable (pool is very cold, sauna is so tiny),
8,8 Excellent
Pros: Big apartment, lots of space, great reception staff with helpful advice on things to do. Undercover garage for the car
Cons: The swimming pool is not available during the summer, which we were not aware of.
8,8 Excellent
Pros: Best value for money, good and tasty food, Staff was very kind.
Cons: The lift
7,9 Good
Pros: Loads of room - 2 floor apartment- 2 bedroom apartment & balcony & fridge & coffee making facilities.
9,2 Excellent
Pros: Good location for ski, Arrived late at night and receptionist was very nice and friendly, had free upgrade from studio to 1 bedroom. Plenty of room and very comfortable to relax after skiing. Wide selection at breakfast to fuel for a long ski day.
Cons: Could do with more kitchen facilities in the room..tea towel , tray for oven etc. Check out process was a bit odd receptionist phoned someone to check the room before we could check out. WiFi didn’t work in room but was easy enough to connect to other WiFi’s on floor as plenty of options
9,2 Excellent
Pros: Very Spacious, clean apartment, super close to the slopes.
Cons: Kitchen could of a had a few more bits. Missed having a cafetier.
9,6 Excellent
Pros: Staff brought breakfast to our room whwen we did not got up early enough. When we didnt have time for breakfast as we were heading early to a trip, we got lunch boxes instead. Staff was extremely helpful.
Cons: Toilet was not clean when we arrived. Cleaning equipment in the bathroom - Brush, bucket with water and a hose heading from the boiler to the bucket in the bathroom. One of the pillows was covered in a spider net.
5,8 Okay
Pros: For as cheap as it was, it was a great location and you get what you pay for. The breakfast was decent.
Cons: The sauna fit 2 people comfortably, they played the 50 shades of grey soundtrack the entire 3 days I was there. The pool was cold. They only provided 2 packages of Nescafé for a 3 night stay. No water bottles provided. Not a great spot for vegetarians.
Apart Hotel Comfort - Bansko - Building
12
8,7 Excellent (280 reviews)
Overview Reviews
Located just 50 metres from the gondola ski lift, the Comfort Aparthouse provides spacious self-catering accommodation with free Wi-Fi and modern wooden furniture. The on-site tavern features traditional décor and serves regional and national cuisine. The on-site sauna and gym can be used free of charge. Other wellness facilities, such as the hot tub and massage parlour, are available at a surcharge. Each apartment at the Aparthouse Comfort is equipped with cooking facilities and a cable TV. There is a sofa bed in all apartments. Bansko Train Station lies 2 km from the building. The Rila Monastery, 2 hours away by car, is a popular attraction.
9,6 Excellent
Pros: Friendly and helpful staff, good facilities, cheap and delicious dishes.
Cons: They have Wi-fi but not enough connection. The room could be warmer. But they gave us an extra heater and it was enough.
9,6 Excellent
Pros: Good location near the gondola. Just walk to the ski route in the morning (50 m. walk) and ski straight to the gondola line. Nice breakfast. Friendly staff.
Cons: Shower needs some maintenance, water was leaking to the floor. Jacuzzi was closed.
10,0 Excellent
Pros: Staff were so lovely! Amazing location! Will go back definitely!
Cons: Would have liked the jacuzzi to be open, only sauna was open
9,2 Excellent
Pros: It was clean. Staff was polite. Location is amazing.
10,0 Excellent
Pros: 《Everything - the food, the restaurant, the sauna. Lovely clean room and perfect location near the gondola. Really friendly staff. Every day the towels were changed and the room was cleaned. Be sure to still visit this hotel in the future. Highly recommend this hotel.》
8,8 Excellent
Pros: It was our second time here, we arrive very late in the evening and the staff made the checkin really easy so we can go straight to our room. The studio was big and clean, comfortable for two. The location is great, very close to the gondola and restaurants. Still great value.
8,8 Excellent
Pros: Great stuff , good vibes
8,3 Excellent
Pros: Location is great
Cons: The mattress was too soft for me
3,8 Mediocre
Cons: Shirt sheets. I was sleeping on the actual mattress
8,3 Excellent
Pros: The location is very good, close to the gondola and ski shops. The staff is extremely nice and helpful. The room (a studio with twin beds) was spacious and had sufficient furniture and storage space. Breakfast on Saturday was better than on other days, with a buffet.
Cons: Bathroom really needs work. Leaks everywhere, water pressure low. We got 3 sachets of shampoo\soap for 2 people for 4 nights. Breakfast was comprised mainly of cheese and sausages and we got it on a cool plate all days except for the last day (that day we had a small buffet which was better). Beds were soft and not very comfortable for me. Room was noisy at night especially as the small fridge came to life every half hour or so (as we did not use it I should have asked them to plug it out).
Hotel Tanne - Bansko - Building
13
8,6 Excellent (267 reviews)
Overview Reviews
With a stay at Hotel Tanne in Bansko (Kvartal Noviya Grad), you'll be a 1-minute drive from Bansko Ski Resort and 12 minutes from Dobrinishte Ski Resort. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
10,0 Excellent
Pros: The hotel is perfect for holiday with kids! The SPA center is very warm with hot mineral water, we come often in Bansko but this is the first hotel with really hot water in the pool and much hotter in the jakuzzi where you can enjoy the water treatments, 2 kind of sauna and steam bath. The rooms are large and cosy, very interesting style- at the same time authentic but modern It is very clean everywhere. The breakfast was unexpectedly rich with all kind of fruits, meat, homemade cakes and cheeses. As we appreciate good cuisine and coffee, the coffee was really good, the food very tasty. The hotel has taverna-mehana downstairs at reasonable prices, lovely music, delicious food. We caught nice weather so stayed outside at a beautiful yard with view to the mountains and the snow. Forgot to mention that the hotel is just few minutes from the ski lift, and if you wish the hotel provide shuttle but it is too close anyway. The staff is very caring and polite and most of them speak English. We recommend it to everyone with two hands and we will be back soon in the summer! Thank you so much!
Cons: Nothing
10,0 Excellent
Pros: The staff were amazing, the spa was great the whole place was immaculate.
Cons: Nothing
9,6 Excellent
Pros: Friendly and helpful staff in reception. Spa was good. Big and hot jacuzzi. Parking.
Cons: Breakfast was boring and not so tasty. Coffee in the automatic machine was bad
6,3 Good
Pros: Pretty good location 5 to 10 mins walk to the Gondola, exceptionally clean throughout, the room was nice, spa is pretty good and relaxing and well maintained, location is quiet and away from any major bars or street noise.
Cons: Food was horrendous, ate a small breakfast once, ran out screaming from the buffet dinner and didn't consider eating there again. Walls are pretty thin and the door to the hallway isn't well sealed, early nights will be a struggle.
10,0 Excellent
Pros: Extremely friendly staff. Great SPA area. Tasty restaurant
10,0 Excellent
Pros: I loved the front yard/garden of the hotel. The staff was pleasant and welcoming. The room was top clean and smelled so good. We even got a welcoming message on the tv from the manager. The spa center was also great, everything that you can ask for... swimming pool with thermal water, loved the salt room, the herbal sauna and the steam bath. Definitely coming back.
Cons: N/A
7,5 Good
Pros: To be honest the hotel was the best 3 stars hotel I have ever been . It's a bit far from 4 stars hotel eventought it has 4 stars , but if we are talking about 3 stars hotel , yes I can highly recommend it . All facilities were working good during my visit . The staff were polite and friendly. My apartment's view was very beautiful . Yes very nice and real 3 stars hotel .
Cons: The restaurant is a bit expensive then more of city's restaurants . I don't think it's worth it .
10,0 Excellent
Pros: Friendly staff, clean room, nice SPA, good restaurant with delicious food and normal prices
Cons: Too noisy when the guests close the rooms' doors and walking on the corridor
9,2 Excellent
Pros: Excellent value for money, rooms are spacious and clean - great compared to most other ski rooms I have said in. Good location close to supermarket and local bars, restaurants and gondola
Cons: Staff on reception when we arrived early morning did not speak a word of English - not what you need at that time and a long days travelling. However, another member of staff did turn up after a while to help with check-in
9,2 Excellent
Pros: Amazing value for money! Lovely spa area.
Hotel Elegant Lux - Bansko - Building
14
8,5 Excellent (359 reviews)
Overview Reviews
With a stay at Hotel Elegant Lux in Bansko, you'll be in a national park, within a 15-minute drive of Bansko Ski Resort and Dobrinishte Ski Resort. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9,2 Excellent
Pros: Extremely friendly staff, big rooms, good facilities, good location, within walking distance of town center. Mini-bus to gondola.
Cons: The road in front of the hotel is unpaved, making the access to the hotel rather difficult.
10,0 Excellent
Pros: Great location,spacious room/apartment
Cons: Nothing
10,0 Excellent
Pros: Great location delicious breakfast
Cons: everything was the best
8,3 Excellent
Pros: Nice hotel, good location friendly staff who wanted to help, with a smile. Ski hire and ski storage on site. Enjoyed stay and will be back.
Cons: Good stay. Wanted to use breakfast facility at 8am but first bus to lift was 8 am. Changes to breakfast , say 7 30 would be a benefit. Maintenance required on leak on shower and banister.
9,6 Excellent
Pros: Great staff. Very friendly.
10,0 Excellent
Pros: The souna and jakuzi very good!! The staff very kindly and care about us! The breakfast is very tasty! The room very big and clean
Cons: The pool not warm
9,6 Excellent
Pros: Location; service by the staff
8,3 Excellent
Pros: Not big hotel with nice apartments and studios. We had a fireplace in the apartment. Spa area with 3 saunas and small swimming pool .
Cons: It’s was nobody working in the spa area and we had to ask somebody from the reception to switch on the saunas and no towels and shower gel in the bathroom
5,4 Okay
Cons: Extensive mold everywhere... mold in the bedroom, in the bathroom, in the SPA...
10,0 Excellent
Pros: Great location, 2 minute walk to shops and bars/restaurants but very quiet location , no noise from late night revellers. Free shuttle to and from gondola was excellent.
Cons: Heating worked extremely well, rooms were very hot but easily fixed by turning down radiators
Mpm Hotel Guinness - Bansko - Building
15
8,5 Excellent (304 reviews)
R1 158+
Overview Reviews
With a stay at MPM Hotel Guinness in Bansko, you'll be within a 15-minute drive of Bansko Ski Resort and Dobrinishte Ski Resort. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
9,6 Excellent
Pros: Very good ski hotel with good breakfast, spa,WiFi ,big rooms . 450 meter from gondola so better save equipment near gondola. Bathrobes in the rooms.
Cons: No towels for sauna.
10,0 Excellent
Pros: The room had fantastic views. The hotel was spotlessly clean, modern and the fire in the lobby was welcome after a energetic day on the slopes. The hotel has a shuttle bus to the gondola but if you miss the last one home, it really isn't far to walk. Friendly staff and value for money will ensure we return next year.
10,0 Excellent
Pros: Very good facilities, clean and comfortable rooms. The staff was very polite and helpful. Perfect location for the ski lift and very close to the center of the town.
5,4 Okay
Pros: There was no wifi
Cons: There was no internet
10,0 Excellent
Cons: Very nice staff. The rooms are very clean with a beautiful mountains view. Breakfast was delicious with various dishes.
8,8 Excellent
Pros: Super breakfast
Cons: To Cold
10,0 Excellent
Pros: Everything
Cons: All was excellent
10,0 Excellent
Pros: Great location, clean, good facilities with a great atmosphere.
6,3 Good
Pros: Food and spa. Spacious rooms
Cons: Impossible to cook Why you put pictures of a kitchen if we cannot cook !?!
9,2 Excellent
Pros: Friendly staff especially the deputy manager Aliano
Kralev Dvor Hotel - Bansko - Building
16
8,6 Excellent (96 reviews)
Overview Reviews
With a stay at Hotel Kralev Dvor in Bansko (Kvartal Noviya Grad), you'll be a 1-minute drive from Bansko Ski Resort and 15 minutes from Dobrinishte Ski Resort. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
5,8 Okay
Pros: The room was quite confortable but the bathroom very small and not convenient . There was not the equipments that were supposed to be there :no hair dryer ,no bar .
Cons: The breakfast was very poor and not fresh and could have send us to hospital ! The boiled egg I chose was not correctly boiled and black inside ! When I show it to the manager ,she just smelt it ,put it in the bin with no kind of apology ! What a shame ! I had never seen that in my entire live !
10,0 Excellent
Pros: Clean comfortable and cheap Staff friendly good pick up and drop off service to gondolas- would definitely book again Good location not far from bars and restaurants Staff nice enough breakfasts good value for money Certainly would recommend
Cons: Going home
9,6 Excellent
Pros: The food was very good, the breakfast had enough variety, We served as well dinner and even if the meal are mostly traditional they are very tasty and freshly prepared. They have as well a dinner menu of 7 euro, but you have to ask for it.
Cons: The temperature in the room was a little low, but after we adress the problem they gave us an extra electric heater.
7,9 Good
Pros: Very nice small private hotel, centrally located on the main street with restaurants and shops,15 min to the gondola. We stayed in a big apartment, warm and clean. Wifi very good. Breakfast simple but delicious. My friend used the sauna and she was very satisfied of the cleanliness.
Cons: The beds are a bit hard but for two nights we didn't have any problem.
9,6 Excellent
Pros: Breakfast was enough, not too many options, but food quality was good. We took an apartament for four, 2 adults plus 2 children, size of the apartament was excellent, beds were large, and the fact we had two bathrooms was a great surprise. It is very close to center, a nice and quiet walk of 10 minutes.
Cons: The TV is an antique CRT, we didn't have time for it, but if you want to spend evenings watching movies or sport you should ask first.
9,6 Excellent
Pros: Very clean and comfortable house near the town centre. The staff is very friendly and reliable.
9,6 Excellent
Pros: Very spacious room, excelent bathroom, the view from the rooms is amazing, looking to the mountains ski resorts, transfer service very flexible and kind and similing staff, we recomend it!!!
5,4 Okay
Pros: Its cosy
Cons: The lady owner is very rude

Best Bansko hotels near Bansko Ski Resort

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Kempinski Hotel Grand Arena - Bansko - Building
1
9,4 Excellent (1 977 reviews)
R4 618+
Overview Reviews
With a stay at Kempinski Hotel Grand Arena in Bansko, you'll be near ski lifts and 3 minutes by foot from Bansko Ski Resort. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bansko? This hotel has facilities measuring 2691 square feet (250 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
10,0 Excellent
Pros: Choice of breakfast
Cons: Not buffet breakfast was not hot
10,0 Excellent
Pros: Everything!
9,6 Excellent
Pros: · Everything was just amazing, the service and stuff were great++, the place it beautiful, location is the best
9,6 Excellent
Pros: Everything!
9,2 Excellent
Pros: Hotel well located, big room and bathroom, nice spa facilities
Cons: Nothing
6,7 Good
Pros: - very comfortable beds - rooms are quiet, spacious and well maintained - everyone from the staff was very polite
Cons: Unfortunately I have a lot of things to criticize - wouldn't mind these if I was in a budget hotel. I had much better experience in many hotels around Europe in the same price range: - they charged me a few EUR / day to get my car parked in an open-air public parking which is hundreds of meters away from the hotel. Guys you're not in London, this is Bansko in the mountains, so ridiculous! - I sent a few questions a few days before my reservation via the booking assistant - no response yet - requested a reservation in the piano bar a week before arrival - was told they don't take reservations. Came in, barely managed to get seated, they received me by asking me if I had a reservation - saw several reserved tables. - made a reservation for dinner, selected a table; came back a few hours later (I was sharp on time) and found out it had been given to someone else by mistake - got a nice apology though - they seriously lack enough umbrellas at the three pools - half of the seats are not shadowed at all - overall, service across all facilities was quite slow and not attentive
8,8 Excellent
Pros: Location
Cons: Food
10,0 Excellent
Pros: This is by far our best experience in Bulgaria, especially when it comes to service. The spa is simply the best - up to par! As to the food in their Italian restaurant, this is some divine stuff! Everything, from welcoming us to the check out, was perfect - easily, the best 5* hotel we have been at! Worth every penny! Highly recommended, we will be coming back soon!
Cons: Nothing!! Absolutely amazing place!
10,0 Excellent
Pros: Filling like at home
10,0 Excellent
Pros: If I could give all the lovely staff 11, I would :) Kempinski is the best hotel hotel in Bulgaria. They anticipate their clients needs and desires better than the clients could themselves :) Love you guys, you are the best!
Overview Reviews
Located in Bansko, Regnum Bansko Hotel & Thermal pools in Banya is in the mountains, a 2-minute drive from Bansko Ski Resort and 13 minutes from Dobrinishte Ski Resort. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bansko? This aparthotel has facilities measuring 5382 square feet (500 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9,6 Excellent
Pros: Spacious rooms. Very comfortable living area; bathroom and bedroom. The staff were really nice, smiling and helped us every time The breakfast and dinner were fresh with big variety; the meals were different each day The pool area at hotel is nice - big; clean with nice sun beds The Termal pool area at Banya is great - new and luxury area with few, different termal pools and the service with the shuttle is quite comfortable. Very friendly for kids
Cons: The dining area a bit crowded
10,0 Excellent
Pros: Everything was great ! We were given a comfortable executive suite with view towards the pool and the mountain. We were with little baby so we had everything we needed. The bathroom was huge with both shower cabin and bath tub. We had a really big balcony as well. Everything was very clean. The staff were very nice and polite. The area around the outdoor pool was very relaxing. The new thermal pools are excellent! The food in the restaurant was very good and there was always more than enough. Great vacation :-)
10,0 Excellent
Pros: Everything is perfect.
10,0 Excellent
Pros: I liked everything in the hotel, highly recommended!! I want to thank to Chrisi the girl in the reseption. She was so wonderful, friendnly and kind! she was answering about all of our question. Thank you
9,2 Excellent
Pros: Perfect stay. We were with twin babies and although not everything is accessible the staff made it accessible. We would come again for sure
Cons: The slopes for the double stroller were very steep and we had to take a longer route to access some facilities
8,8 Excellent
Pros: The apartment was big and cozy. Clean bathroom with shower and bathtub. Daily cleaning service. It is a nice place where you can enjoy the view over the mountains. Nice services, SPA, thermal pools, outside pool, lounge bar. Very good and varied breakfast and dinner. Comfortable bed and sofa.
Cons: Last night of our stay, a wedding reception was held in one of the hotel buildings. At 1 a.m, a powerful noise woke us. In the yard, close to the pool area, fireworks were lit. In the morning our car was full of scrap and soot from the fireworks. At the reception when complaining about the situation, no apologies received. We said that the fireworks were not appropriate when you have a hotel full of guests ( they did not seem to care).
10,0 Excellent
Pros: Exellent! Very good food, everithing was perfect!
Cons: Nothing
7,1 Good
Pros: Spa was very good swimming pool wonderful
Cons: The hotel needs new furniture. It is too old fashion We did not like the atmosphere there Breakfast was OK no special dishes
8,8 Excellent
Pros: courteous staff, good location and opportunities for active rest
Premier Luxury Mountain Resort - Bansko - Building
3
8,8 Excellent (1 366 reviews)
R2 038+
Overview Reviews
With a stay at Premier Luxury Mountain Resort in Bansko, you'll be near ski lifts, within a 15-minute drive of Bansko Ski Resort and Dobrinishte Ski Resort. Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
5,4 Okay
Pros: The location and view
Cons: Air conditioning not working as we arrived, and is actually a sad joke. A very small unit in the room which could not possibly cool the room even when left working for hours.
7,1 Good
Pros: Very nice breakfast and nice spa facilities. The location could have been better. The outside swimming pool was nice.
Cons: Flooding in the bathroom. We decided to use the shower in the Spa from there on. Rooms were outdated.
9,6 Excellent
Pros: Excellent service, staff more than helpful excellent room
8,8 Excellent
Pros: Good hotel. Few tourists. Good breakfast
8,3 Excellent
Cons: the beds in the bedroom were detached and slippery
8,8 Excellent
Pros: Everythink
Cons: Nothing
9,2 Excellent
Pros: Everything was great. Our room was perfect. The breakfast was great and we also had dinner in the restaurant... I have never had better food in Bulgaria. The staff was kind enough to organize a surprise for our birthday. The spa, not very big but for the summer (when there are not that many people) was perfect.
Cons: The location. You need a car for the center.
9,6 Excellent
Pros: Clean and spacious rooms, great pool and SPA, magnificent view, comfy beds.
Cons: The restaurant is very expensive and the food is frankly quite bad.
10,0 Excellent
Pros: I liked the hotel interior, the amazing mountain view, the rooms were nice and clean and the service was superb. I would definitely recommend this hotel.
Cons: N/A
7,1 Good
Pros: Most of the staff were great, very good breakfast with freshly baked pastries. Beautiful fragrance in the foyer/reception area.
Cons: The small outdoor pool, the hard bed, the pillows and how the A/C gets turned off at 9pm every night. Our massages were very average.
Overview Reviews
With a stay at Apartment Tourist Complex & SPA Astera Bansko in Bansko, you'll be in the mountains, within a 15-minute drive of Bansko Ski Resort and Dobrinishte Ski Resort. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
7,1 Good
Pros: Nice accommodation. Good food. Good pool
Cons: They give us a room with 3 separate beds. That wasn't our request
6,7 Good
Pros: Staff is always on top. Everyone at the hotel is helpful and polite.
Cons: Needs a whole new level of maintenance. Most of the facilities are good, still, proper work on them is mandatory.
6,3 Good
Pros: Location
Cons: it needs refreshing. very used.
10,0 Excellent
Pros: The location is great, the pools are awesome.
Cons: Nothing particular
9,6 Excellent
Pros: Everything as usual!!!!!!!
9,6 Excellent
Pros: Great spa and aqua park. Good location, clean and comfortable.
9,6 Excellent
Pros: Everything was great ,love the pools .Great location!We are going to the same Hotel next year!
10,0 Excellent
Pros: Spacious, the aqua park, the location, quietness in summer, staff very diligent and of service.
Cons: Coffee at the machine with artificial powder milk at breakfast is not up to the standards of such a hotel. I recommend they offer some real coffee by the pot, with a nice real taste.
8,3 Excellent
Pros: Location Spa, spa, spa..... Cleanliness of the hotel and partiqulary the spa Not very crowded Breakfast is somehow better than previos years Free and always avialable car park Fair price still
Cons: So uncomfortable bed that makes sleep imposible Shower gel and soap now from dispenser and of lowest quality so must buy oneLocation
9,2 Excellent
Pros: Great location for hiking. Loved the view from the balcony. Comfortable beds. Relaxing pools.
Cons: Breakfast was plentiful, but not great quality.
5,0 Okay
Pros: It is a very nice hotel, interresting design, but bad execution, details shows that was made in a hurry, too bad, it has potential. Nice view, and very good location. event booking locate it on a street that is not corect. value for money ....fair
Cons: Food was not from a 4 star hotel, rather 2-3. Jacuzzi on charge 10 leva/30 min, but not specified on site. Sauna....better i don't describe: stinking. it's a pity for the big investment made there. staff was kind but very poor english. this is not ok for a 4 star hotel.
6,7 Good
Pros: Good facility for ski, five minute to the gondola, good personal, good food, nice pool and spa facilities
Cons: The hotel is hard to find, in fact don't apear on the booking map, in the front of hotel is other two constructions in progress, the acces to the parking zone is like a forest road, electronic payment don't worked a the final day, but hotel staff supplied this problem with an disccount
8,0 Excellent
Pros: beautiful hotel with friendyl, helpful staff, good and plentiful food. will definately be going back.
7,2 Good
Pros: - Excellent hotel, very nice rooms, beautiful furniture, perfect facilities - each staff member at the reception desk was extremely nice and helpful and had good knowledge of English - super swimming pool and sauna
Cons: - Poor quality of food; poor choice of meals; - poor performance of the staff at the restaurant (poor knowledge of English, slow service, music too loud in the restaurant) - heat level much too high inside the hotel
6,0 Good
Pros: Close to gondola lift and some nice restaurants (Pizzaria Victoria). Spacious one-bedroom appartment. Breakfast is ok.
Cons: It is hard to find the hotel at first, because it has no sign and there is a construction near the hotel. There is a kitchen in the appartment, but no frying pan. There is a questionnaire in the room, but no pencil... And many other small details. But the hotel is still fine and worth staying.
6,8 Good
Pros: We were quickly checked in and the apartment was nice and spacious with a good view.
Cons: It was way too hot in the hotel even though it was winter.
2,4 Mediocre
Pros: Nothing
Cons: Feed back of hotel A very badly managed Apartment Complex that’s probable why it was virtually empty, Food uneatable, No utensils in apartment not even a kettle or knives and forks just a few glasses. Most of the time children translated that’s if we could find anybody in reception and the massage area was well equipped but unfortunately I didn't want a man to do my treatment with poor hygiene. You did ask me to be factual. I also saw a tariff on the counter on the reception, which quoted 97 euros per night for the time of year we went for the same size apartment so I have paid far to much 52euros per night over. If my stay had been good I wouldn’t have minded. I could have stayed at the Kempinski for less than that and I’m sure the management and facilities are far better after spending quite a lot of my time there. A refund would be appreciated Ann
5,6 Okay
Pros: The hotel room was large and spacious but lacked any charm or personality
Cons: The room was sparcely furnished , no bowls and minimal crockery , no pictures. We had no water on the first night of our arrival!
5,6 Okay
Pros: Good location for the Gondola Lift. Lots of facilities for spa and gym Very competitively priced Maid service called every day, changed sheets and tidied up. All of the staff were very friendly and willing to help with any problems that arose......... thanks!
Cons: The food for the evening meal was terrible all of the main courses that you could choose from were cold, this included spag bol, chips, creamy chicken, lasagne, sausages, stew, everything cold. The only thing that I enjoyed about the evening meal was the good selection of salad for starter........... again cold (thankfully)!! We also booked the presidential suite as there were 7 of us travelling and all wanted to stay together, the suite itself was enormous with very large rooms and a huge living dinning area............ but there was hardly any furniture, crockery and utensils!! Although the beds were very comfortable.